# Engineering Manager - CS Tech

**Company**: Catawiki
**Location**: Lisbon
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/catawiki/jobs/8354338?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/engineering-manager-cs-tech-06b89303-b41/

## Description

At Catawiki, every day brings the extraordinary. We're a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our in-house experts.

As an Engineering Manager for CS Tech at Catawiki, you'll lead and develop a team of 7–10 engineers, shaping the technology at the heart of our customer support experience. Your mission is to delight customers by building tools that strengthen our AI Frontline and enable the entire Customer Service department to resolve issues quickly, fairly and consistently.

## Responsibilities

- Lead and grow the team: Build a culture of ownership, accountability, and continuous improvement.

- Set technical direction: Drive system ownership for the Fulfilment domain, ensuring scalable, maintainable architecture that supports long-term product ambitions.

- Improve the CS experience: Reduce post-order friction and increase reliability for buyers and sellers.

- Shape the roadmap together: Partner with Product and UX to translate business priorities into technical strategy and deliver customer-centric solutions.

- Enable better delivery: Establish engineering standards, improve delivery processes, and introduce measurable quality metrics to help the team deliver faster and with higher quality.

- Balance today and tomorrow: Address immediate delivery needs alongside strategic platform improvements in an evolving scale-up environment.

## Requirements

- Software engineering foundation: 5–10 years of software engineering experience.

- People leadership: Proven experience (3+ years) coaching and developing Engineers, managing performance, and supporting career progression.

- Cross-functional collaboration: Experience working in product teams, partnering effectively with Product, UX, and business stakeholders.

- Technical judgement: Confidence guiding architectural trade-offs and decisions about complex systems.

- End-to-end ownership: Ability to tackle problems through to resolution and move solutions forward through ambiguity.

- Clear communication: Effective stakeholder management and influence across teams and seniority levels.

- Relevant domain experience (nice to have): Experience in marketplaces, e-commerce, or scale-ups.

## Benefits

- Competitive Annual Gross Base Salary depending on your level, competencies, and overall experience.

- Meal Allowance Card stipend per working day, in addition to salary.

- Health Insurance from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.

- Work From Home Allowance to help with your monthly household bills.

- Commuting between your home and our office is covered by Catawiki.

- Amazing Office right in the centre of Lisbon.

## Why You'll Love Working with Us

- Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories.

- Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.

- A culture of connection defines us. We're a passionate, diverse team of 800+ Catawikians representing 60+ nationalities.

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## Skills

### Required
- software engineering
- people leadership
- cross-functional collaboration
- technical judgement
- end-to-end ownership
- clear communication

### Nice to have
- marketplaces
- e-commerce
- scale-ups

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/catawiki/jobs/8354338?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)