# Technical Account Manager

**Company**: Amazon
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q3884

**Apply**: https://amazon.jobs/en/jobs/10534062/technical-account-manager-data-collection-excellence?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_06a1b0f8-d8b

## Description

As a Technical Account Manager with German, you'll be the trusted advisor for our AGI-DS scientists, providing expert consultation on ML/Gen AI data collections and managing customer relationships.

Key job responsibilities:

- Drive and document effective ML/GenAI solutions for customer requests, transforming complex research objectives into clear, actionable data collection requirements

- Coordinate across teams to ensure seamless delivery and stakeholder alignment

- Own relationships with customer scientists, becoming their go-to partner for ML data solutions

- Provide consultation on ML workflow capabilities, helping customers maximize value

- Monitor and optimize collection health metrics to ensure customer success

- Drive customer adoption through providing technical value and the provision of an exemplary customer experience.

You'll also:

- Guide customers on workflow feasibility and data collection best practices

- Collaborate with implementation teams to define and validate technical requirements

- Evaluate scalability of annotation scenarios and provide strategic recommendations

- Influence technical documentation and guidelines

Basic Qualifications:

- Speak, write, and read fluently in German and English at C1 level or above

- Strong technical foundation with hands-on experience in Python or SQL, command-line tools (CLI), and JSON

- Minimum 2 years of experience in a customer-facing or client-facing technical role (e.g., technical support, solutions consulting, technical account management, implementation consulting, presales engineering, or similar)

Preferred Qualifications:

- Bachelor's degree in Computer Science, Business or a related field

- Experience in AI/ML data workflows, data annotation, or data collection operations

## Skills

### Required
- Python
- SQL
- command-line tools (CLI)
- JSON
- German
- English

### Nice to have
- Bachelor's degree in Computer Science
- Experience in AI/ML data workflows
- data annotation
- data collection operations

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Source: [Apply at amazon.jobs](https://amazon.jobs/en/jobs/10534062/technical-account-manager-data-collection-excellence?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)