# Customer Success Manager Intern

**Company**: Hewlett Packard Enterprise
**Location**: Alpharetta, Georgia
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: Hourly Salary USD 35.00 - 41.00
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Alpharetta-Georgia-United-States-of-America/Customer-Success-Manager-Intern_1214116?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_067c0f8c-33c

## Description

As a Customer Success Manager Intern at Hewlett Packard Enterprise, you will play a crucial role in supporting post-sales account coordination and ensuring effective implementation of HPE Customer Support.

Your primary responsibilities will include:

- Assisting Customer Success Managers (CSMs) in preparing for and documenting quarterly business reviews, including performance metrics, trends, and progress updates.

- Developing an understanding of the customer's business objectives and how HPE products and solutions are deployed within their environment.

- Supporting customer relationship management activities by tracking action items, following up on requests, and ensuring timely communication.

- Collaborating with internal teams to help drive issue resolution and facilitate coordination between customers and HPE support organizations.

- Analyzing customer case trends and operational data to help identify recurring issues, risks, and opportunities for improvement.

To be successful in this role, you will need:

- To be currently pursuing a Bachelor’s or Master’s degree in Business, Operations Management, Engineering or a related field.

- Strong analytical, communication, and problem-solving skills.

- Excellent interpersonal skills and ability to work collaboratively in a team environment.

- Basic understanding of Customer Success principles and customer relationship management.

- Interest in networking technologies, including routing, switching, and wireless concepts.

- Passion for delivering exceptional customer experience and driving customer success.

- Self-motivated, organized, and eager to learn in a fast-paced environment.

In return, you will gain hands-on experience working with customers and Customer Success professionals, learn how leading technology solutions help businesses achieve their goals, build valuable communication, problem-solving, and relationship-management skills, collaborate with teams across Support, Engineering, Sales, and Services, and receive mentorship and career development guidance from industry professionals.

This internship is a great opportunity to explore a career in Customer Success while developing skills that will help you succeed in the technology industry.

## Skills

### Required
- analytical skills
- communication skills
- problem-solving skills
- Customer Success principles
- customer relationship management
- networking technologies

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Alpharetta-Georgia-United-States-of-America/Customer-Success-Manager-Intern_1214116?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)