# Salesforce Administrator - Assistant Vice President

**Company**: iCapital
**Location**: Salt Lake City, Utah
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $90,000 to $110,000
**Category**: IT
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/icapitalnetwork/jobs/8833781002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_06671cce-6f4

## Description

iCapital is looking for a Salesforce Administrator to take hands-on ownership of the Salesforce estate, spanning multiple organizations supporting the Distribution, Enterprise, Structured Investments, and Data Solutions teams.

Responsibilities:

- Support daily Salesforce operations, including user requests, ticket resolution, and stakeholder communication.

- Lead the assessment, documentation, and enhancement of Salesforce configuration across multiple organizations including environments where formal ownership is being established.

- Gather and translate business requirements into scalable, user-friendly solutions.

- Configure standard Salesforce tools such as Flows, approval processes, reports and dashboards.

- Manage user and license administration (i.e. setup and deactivation, roles, profiles, permission sets, sharing rules).

- Partner with an external delivery partner and progressively take ownership of complex configuration and build work as internal capability scales.

- Maintain and manage sandbox environments for testing and deployment.

- Collaborate with teams using integrated platforms.

- Troubleshoot and fix bugs as needed.

- Monitor Salesforce releases and recommend relevant platform improvements.

- Communicate platform updates and provide user training as needed.

Qualifications:

- 5-7+ years of hands-on Salesforce Admin experience

- Bachelor’s degree or equivalent experience in a related field

- Salesforce Administrator certification is required; Salesforce Advanced Administrator certification is a plus

- Experience with Salesforce Data Cloud, Agentforce, Marketing Cloud or integrated platforms such as HubSpot, Cvent, or Tableau is strongly preferred

- Experience working across multiple Salesforce orgs, including environments with limited existing documentation

- Familiar with financial services, fintech, or alternative investments is a plus

- Excellent written and verbal communication skills with attention to detail

- Able to document processes and contribute to internal knowledge management

- Comfortable working independently while collaborating across teams

Benefits: The base salary range for this role is $90,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

## Skills

### Required
- Salesforce Admin
- Salesforce Data Cloud
- Agentforce
- Marketing Cloud
- HubSpot
- Cvent
- Tableau
- Flows
- approval processes
- reports
- dashboards

### Nice to have
- Salesforce Advanced Administrator certification
- financial services
- fintech
- alternative investments

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/icapitalnetwork/jobs/8833781002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)