# Delivery Manager - Fare Collection Program

**Company**: WSP
**Location**: New York, NY
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $153,000.00 - $220,000.00
**Category**: Operations
**Industry**: Consulting

**Apply**: https://emit.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/98957?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/delivery-manager-fare-collection-program-065a2ef2-c87/

## Description

WSP is seeking an experienced Delivery Manager to support a major fare collection modernization program for a large metropolitan transit agency. The Delivery Manager will be responsible for coordinating field implementation activities associated with the deployment of fare payment equipment and systems across an operating transit network.

**Key Responsibilities**

- Program Delivery and Implementation:

- Support station surveys, site assessments, and installation planning activities.

- Coordinate station selection and deployment sequencing based on program priorities and operational constraints.

- Develop and maintain installation schedules in coordination with contractors, vendors, and agency stakeholders.

- Track deployment progress and ensure adherence to project milestones and performance metrics.

- Monitor field activities and proactively identify delivery risks and mitigation strategies.

- Stakeholder Coordination:

- Serve as a primary point of contact among agency personnel, station operations staff, contractors, system integrators, and project leadership.

- Facilitate coordination meetings and deployment planning sessions.

- Support communications regarding construction impacts, operational requirements, and implementation activities.

- Field Support and Issue Resolution:

- Provide on-site oversight during installation, testing, commissioning, and cutover activities.

- Coordinate resolution of field issues affecting schedule, system performance, or operational readiness.

- Escalate critical issues to program leadership and support development of corrective action plans.

- Vendor Management:

- Coordinate activities of fare collection system suppliers, installation contractors, and specialty subcontractors.

- Monitor vendor performance against contractual obligations, project schedules, and quality requirements.

- Support review of installation work packages, deployment plans, and readiness assessments.

- Systems Integration Support:

- Coordinate implementation activities involving fare collection equipment, back-office systems, communications infrastructure, and agency operational systems.

- Support integration activities related to OMNY and other fare payment technologies.

- Assist with testing, validation, acceptance, and operational readiness activities.

- Warranty and Maintenance Coordination:

- Coordinate warranty tracking and issue resolution following deployment.

- Support transition from implementation to operations and maintenance.

- Track corrective actions and ensure timely closure of warranty-related issues.

**Requirements**

- Bachelor's degree in Engineering, Construction Management, Transportation, Information Technology, Business Administration, or a related field.

- Minimum 12 years of progressively responsible experience in program delivery, project management, systems implementation, or transit technology deployment.

- Minimum 5 years of experience supporting transit fare collection projects for New York metropolitan transit agencies.

- Demonstrated experience managing field deployments involving multiple stakeholders, contractors, and operational agencies.

- Strong understanding of project scheduling, field coordination, installation planning, and issue management processes.

- Excellent communication, coordination, and stakeholder management skills.

- Ability to work full-time on-site in New York City.

- Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Project.

**Preferred Qualifications**

- Experience supporting the Metropolitan Transportation Authority (MTA) and New York City Transit, OMNY fare collection programs.

- Experience with account-based ticketing (ABT), contactless payment systems, open-loop fare systems, mobile ticketing, fare gates, validators, vending machines, or back-office fare collection systems.

- Experience working for a fare collection system provider such as Cubic Transportation Systems, Conduent Transportation, Scheidt & Bachmann, INIT, Masabi, Littlepay, Thales, or similar organizations.

- Project Management Professional (PMP) certification.

- Experience supporting system integration, testing, commissioning, and operational readiness activities.

- Familiarity with transit operations, station environments, maintenance practices, and revenue collection systems.

**Compensation**

- Expected Salary: $153,000.00 - $220,000.00

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Engineering
- Construction Management
- Transportation
- Information Technology
- Business Administration
- Project Management
- Microsoft Office Suite

### Nice to have
- account-based ticketing (ABT)
- contactless payment systems
- open-loop fare systems
- mobile ticketing
- fare gates
- validators
- vending machines
- back-office fare collection systems
- PMP certification

---

Source: [Apply at emit.fa.ca3.oraclecloud.com](https://emit.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/98957?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)