# Talent Acquisition Operations Specialist

**Company**: IQVIA
**Location**: Taguig City
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Taguig-City-Philippines/Specialist--HR-Shared-Services_R1574064?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_05ea7806-c9e

## Description

We are looking for a Talent Acquisition Operations Specialist to join our team in Manila Hub. As a key member, you will be responsible for ensuring the smooth delivery of daily tasks and enhancements to current workflows in line with HRSS KPI requirements.

**Essential Functions**

- Serve as a key member responsible for Manila Hub TA processes and tasks, taking ownership of daily delivery and enhancements to current workflows in line with HRSS KPI requirements.

- Coordinate Key Performance Indicator (KPI) reporting, including weekly, monthly, and annual reports, and update KPI tracking procedures as needed.

- Coordinate global and regional data audit processes, including issue identification, reporting, user communication, and remedial training.

- Serve as a process subject-matter expert with full mastery of end-to-end APAC TA processes; identify and recommend process improvements and roll out viable automation solutions.

- Support and participate in APAC process improvement and automation activities and co-own the promotion of APAC ad hoc initiatives with the Regional Project Manager.

- Support the Project Manager in delivering APAC Workday enhancements and testing activities, monitor results, and ensure required follow-up actions are completed on time.

- Assist the Project Manager with TA-related transition activities and the full implementation and rollout of projects across the region or designated countries.

- Maintain close communication with TA process owners across countries and regions; regularly share regional updates, improvements, lessons learned, and success stories, and adapt proven practices to improve APAC TA operational efficiency.

- Regularly share TA experience with process owners across APAC countries and provide backup support to team members.

**Requirements**

- Associate's or Bachelor’s Degree

- 4 years HRIS experience or equivalent combination of education, training and experience

- HR Shared Services Experience - Experience working in an HR Shared Services environment.

- Process Transition Experience - Experience supporting process transitions, including knowledge transfer, implementation, and stabilization.

- Process Documentation and Governance - Experience creating, maintaining, reviewing, and improving process documentation such as SOPs, work instructions, process maps, and operational trackers.

- Philippines HR Benefits Processing - Experience in Philippine employee benefits processing and administration.

- Talent Acquisition Operations / Process Expertise - Experience in TA admin operations or recruitment support processes

- Additional competencies:

- Strong attention to detail and data accuracy

- Analytical and problem-solving skills

- Ability to coordinate activities and follow through on deliverables

- Strong stakeholder communication and collaboration

- Continuous improvement and automation mindset

- Ability to work independently while effectively supporting the Project Manager

- Working knowledge of Human Resources-related issues

- Skill in using MicroSoft Office applications including Word, Excel, Project, Access and Visio

- Amenable to work on Hybrid set up

- Amenable to work on either morning or mid shift

## Skills

### Required
- HRIS
- Process Transition
- Process Documentation
- Philippines HR Benefits Processing
- Talent Acquisition Operations
- Microsoft Office

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Taguig-City-Philippines/Specialist--HR-Shared-Services_R1574064?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
