# Account Solution Engineer

**Company**: Salesforce
**Experience**: senior
**Job type**: full-time
**Salary**: $134,750 - $180,250 annually
**Category**: Sales
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---Remote/Account-Solution-Engineer--Higher-Education_JR359265?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0545b743-4e9

## Description

Join Salesforce's Global Public Sector Solution Engineering team as an Account Solution Engineer and help institutions modernize operations, enhance learner experiences, and improve engagement through cutting-edge technology.

Responsibilities:

- Lead the Solution Cycle – Collaborate with account executives, product specialists, and partners to drive the technical aspects of the sales cycle from discovery to close.

- Understand Institutional Needs – Engage with education institutions to deeply understand their unique challenges and strategic goals, mapping them to Salesforce’s solutions.

- Position Salesforce as a Strategic Partner – Clearly articulate how Salesforce platform and products align to institutional initiatives.

- Apply Industry and Technical Expertise – Translate education business processes into impactful technology solutions, differentiating Salesforce capabilities to both technical and non-technical stakeholders.

- Support RFP and Proposal Processes – Lead the technical response to RFPs and RFIs, ensuring alignment with institutional priorities and clearly demonstrating Salesforce’s value.

- Collaborate Across Teams – Work effectively with account teams, solution specialists, professional services, and Salesforce partners to align Salesforce solutions with institutional needs.

- Stay Ahead of Industry Trends – Continuously build expertise in education challenges and technology trends, incorporating insights into solution recommendations.

- Achieve Performance Goals – Meet quarterly and annual objectives related to customer engagement, solution development, and revenue contribution.

- Invest in Professional Growth – Participate in training, certifications, and mentorship programs to continuously enhance expertise and effectiveness in the role.

- Drive Consumption & Value Realisation - Support consumption and activation efforts to drive product adoption and reduce attrition risk.

- Consumption Estimation & Use Case Scoping - Partner with account teams to define and document use cases, estimate credit consumption, and build consumption plans.

- Agentforce & AI/Data Use Case Expertise - Develop and present Agentforce and Data360 Cloud use cases tailored to education institutions.

Required Qualifications:

- B.S., M.S. or PhD in Computer Science, Software Engineering or MIS

- 7+ years of combined experience working with Salesforce or other CRM solutions, with a focus on education

- 5+ years of experience in solution engineering, consulting, enterprise software delivery, or customer success

- Artificial Intelligence and/or Data Certifications, Salesforce-preferred

- Deep understanding of education operations, including student lifecycle management and academic operations

- Strong technical acumen, with experience configuring and demonstrating Salesforce or similar enterprise platforms

- Exceptional communication and presentation skills

- Proven ability to lead discovery sessions and craft tailored solutions

- Experience with RFP and proposal processes

- Strong time management and prioritization skills

- Curiosity and passion for technology

- Collaborative mindset

- Open to travel for client meetings, presentations, and industry events, approximately 40%

The typical base salary range for this position is $134,750 - $180,250 annually. There is a different range applicable to specific work locations.

## Skills

### Required
- Salesforce
- CRM
- Solution Engineering
- Education
- Artificial Intelligence
- Data Certifications

### Nice to have
- Agentforce for Education
- Salesforce Industries
- OmniScript
- Industry Common Components

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---Remote/Account-Solution-Engineer--Higher-Education_JR359265?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)