# Director, VCA Implementation Services

**Company**: Visa
**Work arrangement**: hybrid
**Experience**: executive
**Job type**: full-time
**Salary**: $160,500 to $285,600 USD per year
**Category**: Consulting
**Industry**: Finance

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/US---Ashburn-VA/Director--VCA-Implementation-Services_REF079951W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_054268c0-123

## Description

Visa Consulting and Analytics (VCA) Implementation Services (VIS) helps clients successfully implement Visa solutions by translating strategy and product capabilities into real-world execution. The Director, VCA Implementation Services role is a senior leadership position responsible for building, leading, and scaling a high-performing team that solution-architects, sells, and delivers VIS offerings,driving measurable outcomes and long-term client value from early solution design through implementation delivery.

**Key Responsibilities**

- Practice and Team Leadership

+ Build, lead, and develop a multidisciplinary VIS team comprising solution architects, implementation leads, and delivery professionals.   + Establish operating rhythms, delivery standards, and quality controls that improve consistency and client outcomes across VIS engagements.   + Coach and mentor leaders and individual contributors, fostering a culture of accountability, collaboration, and continuous improvement.

- Consultative Selling and Client Engagement

+ Serve as a senior executive sponsor in client engagements, owning complex conversations related to implementation approach, scope, value, and risk.   + Partner with sales and VCA Practice leaders to identify client needs and support deal pursuit and closure.   + Clearly articulate the value of VIS services, including how effective implementation accelerates client outcomes and maximizes Visa investments.

- Solution Architecture and Offering Leadership

+ Lead the design of VIS solutions that help clients implement Visa products, platforms, and services within their technology and operating environments.   + Shape and evolve VIS offerings to be modular, scalable, and repeatable while allowing for client-specific customization.   + Partner with VCA Practices, Product, Technology, and regional teams to ensure VIS solutions are aligned with Visa’s broader strategy and capabilities.

- Delivery Excellence

+ Deliver VIS engagements on time, within scope and budget, and to agreed quality standards.   + Apply strong program and change management discipline to complex implementations involving multiple stakeholders and dependencies.   + Proactively identify and mitigate delivery risks, escalating and resolving issues with diplomacy and urgency.

- Client and Market Focus

+ Maintain a strong understanding of client operating models, processor and issuer environments, and the competitive landscape.   + Tailor VIS approaches to the distinct needs of Super Regionals clients.   + Use market insights and client feedback to continuously refine VIS offerings and delivery models.

**Qualifications**

- Basic Qualifications

+ 10+ years of experience leading client-facing implementation, integration, or transformation programs in financial services, payments, or consulting, including accountability for scope, budget, risk, and delivery outcomes.   + Bachelor’s degree required, and advanced degree preferred.

- Preferred Qualifications

+ Strong background in consultative selling, solution architecture, and complex stakeholder management.   + Significant experience leading implementation, integration, or transformation programs within financial services or payments.   + Experience working with issuers, processors, fintechs, or enabling platforms within the payments ecosystem.   + Demonstrated success building and leading client-facing delivery teams.

**Additional Information**

- Work Hours: Availability during core business hours, with occasional meetings outside standard hours.

- Travel Requirements: Up to 25% travel, as needed.

- Work Environment: Office and remote settings, and role involves significant client interaction and collaboration.

## Skills

### Required
- solution architecture
- implementation
- consulting
- leadership
- client engagement

### Nice to have
- consultative selling
- complex stakeholder management
- payments ecosystem
- delivery teams

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/US---Ashburn-VA/Director--VCA-Implementation-Services_REF079951W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)