# Receptionist / Administrator

**Company**: Parkview Surgery
**Location**: Uxbridge, Middlesex
**Work arrangement**: onsite
**Job type**: part-time
**Salary**: £12.71 an hour
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A1319-26-0002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0522ca63-8e8

## Description

We are seeking an enthusiastic, hardworking, and approachable Receptionist / Administrator to join our busy practice. The successful candidate will have a positive attitude and a passion for helping others. The role combines patient-facing reception duties with administrative work, helping patients access care and keeping the practice running smoothly.

**Main duties of the job**

- Welcome patients and respond to enquiries in person and by telephone with kindness, patience, and professionalism.

- Listen carefully, explain practice processes clearly, and direct patients to the appropriate person or service.

- Book and manage appointments in line with practice procedures.

- Process repeat prescription requests in accordance with practice guidelines.

- Register new patients and update changes to personal details accurately.

- Maintain patient records using EMIS Web.

- Work flexibly across reception and administration, adapting to changing priorities.

- Support colleagues and provide agreed cover for staff absence and annual leave.

**Benefits**

- Eligible employees can join the NHS Pension Scheme.

**Person specification**

- A good standard of general education, with clear written English and numeracy skills.

- Experience of providing customer service and communicating with members of the public.

- Clear, polite, and confident verbal and written communication.

- Good computer skills, including email and Microsoft Office.

- Strong organisational skills and attention to detail.

- Ability to prioritise, multitask, and work to deadlines.

- Ability to remain calm, professional, and helpful under pressure.

## Skills

### Required
- communication
- organisational skills
- Microsoft Office
- EMIS Web

### Nice to have
- NVQ or AMSPAR qualification
- previous experience in a GP surgery or another healthcare setting

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A1319-26-0002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)