# Forward Deployed Engineer（フォワードデプロイドエンジニア） ／ ソリューションエンジニア・カスタマーエンジニア

**Company**: Telnyx
**Location**: Japan
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/telnyx54/jobs/7992744003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0504617f-e27

## Description

We're building a local Enterprise Sales Pod in Tokyo with one AE and one Forward Deployed Engineer (FDE), working together to build a Telnyx enterprise business in Japan.

As a Forward Deployed Engineer, you'll embed with enterprise customers to architect and ship production systems on Telnyx's global network , voice, messaging, AI, and wireless.

Your responsibilities include:

- Embedding with enterprise customers to understand their communications workflows, AI use cases, and integration challenges

- Building and deploying custom implementations: AI Voice Assistants, Telnyx APIs (Voice, Messaging, Fax, Wireless), WebRTC

- Running open-weight LLMs in customer environments

- Deploying and operating LiteLLM as the model gateway in customer environments

- Instrumenting and governing LLM usage through the gateway

- Wiring production observability for everything shipped

- Designing model routing strategies for real-time voice workloads

- Making build-vs-buy decisions between self-hosted open-weight models and hosted frontier APIs

- Adapting models to customer domains

- Leading POCs, pilots, and production launches

- Owning customer outcomes

- Collaborating with Product and Engineering to shape the roadmap

Requirements:

- Business-level Japanese and professional working proficiency in English

- CS degree or equivalent experience

- 3+ years building and shipping production software

- Proficiency in multiple languages: Python, Node.js/TypeScript, Go

- Practical understanding of what breaks in front of a model in production

- Comfortable deploying containerized services on Kubernetes

- Experience with observability and monitoring tools

- High-concurrency experience

- Experience building APIs from scratch

- Event-driven thinking and cloud-native instincts

- Exposure to SIP, WebRTC, or real-time voice/messaging systems

- Self-sufficient and customer-facing engineering experience

## Skills

### Required
- Python
- Node.js/TypeScript
- Go
- Kubernetes
- OpenAPI
- REST/GraphQL
- Event-driven thinking
- Cloud-native instincts
- SIP
- WebRTC
- Japanese

### Nice to have
- AI voice assistants
- STT/TTS
- LLM-based conversational systems
- Eval sets for a specific domain
- Hands-on production experience with an LLM gateway

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/telnyx54/jobs/7992744003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)