# Live Support Operator

**Company**: Electronic Arts
**Location**: Köln
**Job type**: Temporary Employee
**Ticker**: EA
**Wikidata**: https://www.wikidata.org/wiki/Q173941

**Apply**: https://jobs.ea.com/en_US/careers/JobDetail/Live-Support-Operator-Opportunity-for-Students/214345?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_04cab5ca-ca9

## Description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The Live Support Operator plays a key role in ensuring smooth matchday operations and excellent data quality.

Responsibilities:

- Prepare matches, including system calibration, stakeholder communication, and production environment testing

- Monitor tracking systems and tracking operator performance during live games

- Oversee live data creation and delivery flows, including data and threshold sanity checks

- Prepare match reports

- Ensure proper data storage and documentation

- Handover data to post-match analysis teams

Qualifications & Skills:

- Enrolled as student

- Fluent in German and basic English skills

- Available for weekend and night shifts

- Experience with basic computer applications

- Detail-oriented mindset

## Skills

### Required
- German
- English
- Basic computer applications
- Detail-oriented mindset

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Source: [Apply at jobs.ea.com](https://jobs.ea.com/en_US/careers/JobDetail/Live-Support-Operator-Opportunity-for-Students/214345?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)