# Vice President, School Operations

**Company**: Success Academy
**Location**: New York
**Work arrangement**: hybrid
**Experience**: executive
**Job type**: full-time
**Salary**: $200,000-$225,000 USD
**Category**: Education
**Industry**: Education

**Apply**: https://job-boards.greenhouse.io/successacademycharterschool/jobs/5411379008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0461502a-f28

## Description

We are seeking a Vice President of School Operations to oversee the strategy, operating model, and performance of School Operations across approximately 60 schools and 300 Operations staff.

The Vice President will lead through a team of Regional Operations Managers (ROMs), ensuring every school has the talent, systems, resources, and accountability structures to deliver exceptional outcomes for scholars, families, and staff.

Key Responsibilities:

### Leadership of Regional Operations Managers

- Lead, develop, and hold accountable a high-performing ROM team

- Coach leaders of leaders to diagnose performance, develop talent, and deliver sustained results

- Differentiate coaching and intervention based on leader readiness and performance risk

- Build succession plans and a strong internal pipeline for Regional Manager

- Ensure leaders own and solve problems rather than depending on senior intervention

### Strategy, Organizational Design, and Change

- Design and continuously improve the School Operations operating model

- Advise the executive leadership on the operational implications of enterprise priorities

- Use root-cause analysis to distinguish whether a performance challenge originates in strategy, systems, design, leadership capability, execution, or clarity

- Lead change from diagnosis through implementation and measurement

- Seek opportunities to simplify, automate, and improve School Operations through AI and technology

- Build the capabilities required to support growth without compromising quality

### Operational Excellence and Risk

- Establish network-wide operational standards and accountability measures

- Serve as senior escalation point for significant operational, safety, compliance, and reputational risks

- Use regional and school-level insight to strengthen the broader operating model

### Cross-Functional and Executive Leadership

- Build trusted partnerships across Schooling, Enrollment, Facilities, Technology, Finance, People, Family Engagement, and Supply Chain

- Ensure cross-functional initiatives reflect implementation realities in schools and can be executed at scale

- Translate financial, operational, and talent information into clear recommendations

### Talent and Financial Stewardship

- Define the leadership competencies and performance standards required across School Operations

- Identify systemic talent risks and partner with People leadership on workforce planning

- Provide senior oversight of budgets, staffing models, and major investments

- Identify efficiency opportunities that don't compromise scholar experience, safety, or school quality

Qualifications:

- 10+ years of progressive leadership experience in operations, education, consulting, military, hospitality, retail, healthcare, government, or another complex multi-site environment

- 7+ years in multi-site operations, performance management, continuous improvement, and operational risk

- Direct experience leading organizational redesign

- A track record of building new teams from the ground up

- Demonstrated use of AI and technology to simplify operations

- Expertise in lean methodologies, data-informed decision-making, and change management

- Proven ability to influence executive leadership and drive adoption through leaders in a large, distributed system

- Exceptional people leadership

- Strong business and financial acumen, and excellent executive communication

- Willingness and desire to spend approximately 60% of working time in schools across the network

- Deep commitment to educational equity and Success Academy's dual mission

Compensation, Benefits & Perks:

- Day-One Health & Wellness: Medical, dental, and vision coverage starting your first day

- Financial Security: 403(b) retirement plan with a 3% employer match, up to $2,400/year in employer HSA contributions, employer-paid life/disability insurance, and Public Service Loan Forgiveness (PSLF) eligibility

- Time to Recharge: Generous paid time off, paid holidays, and paid parental leave

- Perks & Stipends: A $50/month cellphone stipend, pre-tax commuter benefits, backup family care, and performance-based earning incentives

Compensation Range: $200,000-$225,000 USD

## Skills

### Required
- strategic leadership
- operational management
- change management
- lean methodologies
- data-informed decision-making
- AI and technology
- exceptional people leadership
- business and financial acumen

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/successacademycharterschool/jobs/5411379008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)