# Cleaning Supervisor

**Company**: ABM UK
**Location**: London, England
**Job type**: Full-time
**Salary**: £19.63 per hour
**Category**: Operations
**Industry**: Facilities Management

**Apply**: https://jobs.workable.com/view/eQFhDgLSf2iwcU9Nd7JAh1/cleaning-supervisor-in-london-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_04256c58-136

## Description

We are seeking a Cleaning Supervisor to join our team at ABM UK in London.

The Cleaning Supervisor is a key operational leadership role responsible for supervising, auditing, and supporting a number of Cleaning Team Leaders and their operative teams across the Eurostar estate.

**Main Duties & Responsibilities**

- Supervise, support, and direct all Cleaning Team Leaders on site during every shift, providing clear operational guidance and ensuring tasks are progressed effectively.

- Conduct regular site walk-arounds throughout the shift to assess Team Leader performance, team productivity, and cleaning quality across all areas.

- Brief Team Leaders on operational priorities, any Eurostar or Duty Manager instructions, schedule changes, and safety considerations.

- Provide coaching and on-the-spot feedback to Team Leaders to develop their skills and improve team performance on a continuous basis.

- Escalate any Team Leader conduct, performance, or capability concerns to the Duty Manager promptly and in accordance with ABM HR policy.

- Support Team Leaders in managing operative-level issues, including attendance, performance, and welfare, providing guidance and escalating where appropriate.

**Quality Auditing & Standards**

- Carry out structured quality audits of cleaning outputs across Eurostar trains, depot areas, offices, welfare facilities, and public spaces during every shift.

- Record audit findings using the ABM compliance management system and share results with the Compliance Manager and Duty Manager.

- Issue immediate corrective instructions to Team Leaders when quality deficiencies are identified; verify that remedial action is taken before the end of shift.

- Monitor and verify that all areas are cleaned to the Eurostar specification, referencing the task schedule and quality standards set out in the contract.

**Compliance & Health and Safety**

- Ensure full on-site compliance with ABM and Eurostar Health & Safety policies, risk assessments, method statements, and COSHH procedures at all times.

- Conduct shift safety inspections and ensure all Team Leaders have completed their own pre-shift safety checks before operatives commence work.

- Verify that all staff on site hold the correct, in-date security vetting clearance (EIL pass) before any shift commences; report any discrepancies to the Duty Manager immediately.

**Duty Manager Support & Operational Liaison**

- Act as the primary on-site link between Team Leaders and the Duty Manager, providing regular updates on shift performance, quality status, and any issues requiring management attention.

- Support the Duty Manager in managing real-time operational challenges, including cover for absent operatives, reactive cleaning requirements, and urgent Eurostar requests.

**Training, Development & Engagement**

- Identify training and development needs for Team Leaders and report these to the Duty Manager and Operations Delivery Manager for action.

- Deliver or coordinate on-site Moment for Safety and briefings as directed by the Health & Safety Manager or Duty Manager.

**Benefits**

- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home

- Mental Health support and Life Event Counseling

- Get Fit Programme

- Financial and legal support

- Cycle to work scheme

- Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers. Life: Search for resources and tools on topics ranging from family and life to health, money, and work. Support: Online chat or telephone service for urgent support in a crisis

## Skills

### Required
- cleaning standards
- quality control
- health and safety procedures
- COSHH
- leadership
- communication
- record-keeping
- auditing

### Nice to have
- rail
- transport
- depot
- high-footfall operational environment
- compliance reporting systems
- audit documentation
- incident reporting
- health and safety documentation
- coaching
- onboarding

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/eQFhDgLSf2iwcU9Nd7JAh1/cleaning-supervisor-in-london-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)