# Consultant Specialist（SRE）

**Company**: HSBC
**Location**: Guangzhou, Guangdong
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612107524?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_03e3cca9-233

## Description

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist (SRE).

Principal responsibilities:

- Build and manage robust CI/CD pipelines on Google Cloud Platform for APIs, databases, messaging, storage, and compute

- Create and manage Kubernetes workloads, including pod definitions, tagging, labelling, scaling, and auto-scaling

- Support production stability, availability, and reliability of applications and platform services

- Handle production incidents, including triage, impact assessment, service restoration, escalation, and follow-up actions

- Troubleshoot complex cross-platform production issues across cloud infrastructure, Kubernetes, application services, networking, databases, CI/CD pipelines, and integrations

- Perform root cause analysis for incidents and recurring issues, and drive permanent fixes and continuous improvement

- Define and improve SLOs/SLIs, observability, and monitoring capabilities across engineering teams

- Engage early in new features and platform changes to improve quality, operability, and release readiness

- Contribute to automation, performance, and reliability improvements that reduce operational toil

Knowledge & Experience / Qualifications:

- At least 2 years of experience in GCP (Google Cloud Platform) or similar cloud technologies

- Strong experience in microservices and APIs

- Strong experience with DevOps and platform tools such as Jenkins, Helm, Ansible, Docker, Kubernetes, JIRA, and DataDog

- Experience managing source control, branching, merging, tagging, and release versioning using tools such as GitHub

- Experience defining and supporting development, test, release, update, and support processes for DevOps operations

- Strong understanding of CI/CD, automation, cloud identity and access, and Linux-based infrastructure

- Scripting skills in Shell, Python, or Ruby for automation, monitoring, and operational support

- Excellent troubleshooting and analytical problem-solving skills

- Strong incident handling and production support experience, with the ability to manage high-severity service issues calmly and effectively

- Experience in root cause analysis, issue resolution, and driving preventive actions for recurring incidents

- Experience with observability, monitoring, and alerting tools

- Working knowledge of open-source technologies and modern reliability engineering practices

- Awareness of critical Agile principles and experience working in Agile / SCRUM environments

- Familiarity with Agile team management tools such as JIRA and Confluence

- Good communication skills and the ability to work effectively with engineering teams, Product Owners, and stakeholders

- Proactive team player, comfortable working in multi-disciplinary, self-organized teams

- Professional knowledge of English

- Google Professional Cloud DevOps Engineer certification is desirable

What additional skills will be good to have?:

- Experience on banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders will be an advantage.

- Experience on HSBC business banking system knowledge will be an advantage.

## Skills

### Required
- GCP
- microservices
- APIs
- DevOps
- Kubernetes
- Jenkins
- Helm
- Ansible
- Docker
- JIRA
- DataDog
- GitHub
- Shell
- Python
- Ruby
- CI/CD
- automation
- cloud identity and access
- Linux-based infrastructure
- troubleshooting
- analytical problem-solving
- incident handling
- production support
- root cause analysis
- issue resolution
- observability
- monitoring
- alerting tools
- Agile
- SCRUM
- Confluence

### Nice to have
- banking
- HSBC
- HSBC business banking system

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612107524?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)