# Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

**Company**: Telstra
**Job type**: permanent
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Gympie/Telstra-Retail--Customer-Service---Sales-Consultant--Expression-of-Interest-_JR-10169037-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_037545ba-1c8

## Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.

At Telstra, we're building a connected future so everyone can thrive. You'll work for an iconic Australian brand, helping customers find tech solutions that enhance their lives.

**What You'll Be Doing:**

- Deliver exceptional customer experiences, ensuring customers have a memorable time at Telstra

- Be the go-to tech expert, staying up-to-date with the latest gadgets and services, and offering informed guidance and solutions

- Achieve and excel, using your consultative selling skills to meet and exceed sales targets and KPIs

- Collaborate and contribute, working closely with your team to create a welcoming environment where everyone is supported to achieve store goals

**Salary and Benefits:**

- Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners

- Leave options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave

- Training and career growth opportunities: access over 17,000 learning programs through LinkedIn Learning and a range of development opportunities

- Flexibility: flexible working hours and a supportive approach to parental leave

- Recognition and rewards: monthly performance rewards and a range of recognition programs

- Inclusive culture: join a diverse and inclusive team where everyone's unique perspective is valued and respected

**Is It You We're Looking For?:**

- Great communication skills: you're a natural at connecting with people and making their day better

- Solution-oriented approach: you enjoy thinking on your feet and tailoring solutions for each customer

- Sales drive: you're motivated to achieve and exceed sales targets and KPIs

- Passion for learning: you're eager to grow and develop your skills in a dynamic environment

- Resilience and positivity: you have a can-do attitude, even when things get busy

- Customer-facing experience: previous experience is a plus, but not required

## Skills

### Required
- communication skills
- solution-oriented approach
- sales drive
- passion for learning
- resilience and positivity

### Nice to have
- customer-facing experience

---

Source: [Apply at telstra.wd3.myworkdayjobs.com](https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Gympie/Telstra-Retail--Customer-Service---Sales-Consultant--Expression-of-Interest-_JR-10169037-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)