# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Bicester, Oxfordshire
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400097298?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-assistant-03428524-7af/

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Bicester, Oxfordshire. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

**Job Responsibilities:**

- Provide exceptional customer service, making customers feel valued and supported

- Assist with various tasks such as filling shelves, picking orders, serving customers, and selling products

- Utilise digital tools to enhance customer experience and perform job tasks efficiently

- Help organise and move stock, ensuring shelves are tidy and well-presented

- Develop knowledge of products, services, and promotions to make informed recommendations to customers

**Requirements:**

- Friendly and welcoming demeanour with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical, and high-energy environment

- Committed team player, willing to support colleagues and work collaboratively

- Flexible and willing to work across the store, taking on new challenges

- Open to learning, developing, and trying new things to improve service

- Confident in using new digital tools and technology

**Benefits:**

- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement based on hours worked

- Enhanced Family Leave policies, including maternity, paternity, and adoption support

- Pension and life cover, with matching contributions and additional benefits

- Sainsbury's share schemes, allowing employees to buy shares at discounted prices

- Various retail savings, including discounts on eating out, holidays, and other retailers

- Physical and mental wellbeing support, including cycle-to-work schemes, gym access, and Employee Assistance Programmes

**Contract Details:**

- Part-time position with 30 contract hours per week

- Fixed-term assignment until 01/02/2027

- Availability required on Sundays from 08:30 to 16:30, Mondays to Fridays with varying shifts

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## Skills

### Required
- customer service
- digital literacy
- physical stamina
- teamwork
- flexibility

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