# QA Analyst

**Company**: Dow Jones
**Location**: Princeton
**Experience**: mid
**Job type**: full-time
**Salary**: $65,000.00 - $85,000.00
**Category**: Marketing
**Industry**: Advertising & Marketing

**Apply**: https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/Princeton/Analyst--E-commerce-Operations-_Job_Req_55810-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_02efb602-5fd

## Description

Our global marketing team champions the voice of the customer and serves as ambassadors of the brand through exemplary direct marketing campaigns.

The QA Analyst will carry out a variety of functions that ensure the proper collection of customer data to support key customer lifecycle activities such as billing, price increases, and customer communications.

**You Will:**

- Work with key marketing stakeholders and business analysts during requirement analysis

- Execute functional, integration, and end-to-end testing across web, desktop, and enterprise applications

- Validate user interfaces, business logic, and backend data

- Create and manage a test framework for validating the customer experience during and post subscription process

- Create and maintain clear and concise documentation around test plans, test results, schedules, milestones and deliverables

- Work with cross-functional development team to understand how they are building out functionality and the systems that are impacted

- Design positive and negative test cases for validating the customer experience prior to each technical release

- Support each technical release and perform validation on the functionality - pre and post release

- Prepare and deliver reports and recommendations that address existing and potential areas of improvement within the QA process

- Effectively communicate quality issues and recommendations to improve quality to Program Director and stakeholders

- Utilize AI-powered testing tools to enhance test generation and test execution automation

**You Have:**

- 2-4 years of ecommerce operations experience

- Knowledge of the ecommerce, direct to consumer space

- Experience in test case creation, execution, and documentation

- Project management skills to adequately plan testing around key release dates

- Strong technical skills

- Attention to detail and proficient quality assurance abilities

- Quick problem solving skills to address roadblocks and production issues

- Detail Orientation

- Strong written and oral communications needed

- Knowledge of technical infrastructure, technology testing and databases

- Experience with Agile, SQL, API testing tools

**Our Benefits**

- Comprehensive Healthcare Plans

- Paid Time Off

- Retirement Plans

- Comprehensive Insurance Plans

- Lifestyle Programs & Wellness Resources

- Education Benefits

- Family Care Benefits & Caregiving Support

- Commuter Transit Program

- Subscription Discounts

- Employee Referral Program

- Financial Health Programs

- Cybersecurity Protection

## Skills

### Required
- Agile
- SQL
- API testing tools
- test case creation
- execution
- documentation
- project management

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Source: [Apply at dowjones.wd1.myworkdayjobs.com](https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/Princeton/Analyst--E-commerce-Operations-_Job_Req_55810-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)