# Council Manager

**Company**: Dow Jones
**Location**: NYC
**Experience**: senior
**Job type**: full-time
**Salary**: $115,000.00 - $130,000.00
**Category**: Sales

**Apply**: https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/NYC---1211-Ave-of-the-Americas/Council-Manager_Job_Req_54261-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_02e3ff4d-98d

## Description

The Wall Street Journal Leadership Institute is seeking a dynamic and resourceful Council Manager to support our executive peer communities.

In this role, you will be the central point of contact for a designated council members and their support teams, responsible for ensuring a high level of member engagement, satisfaction, and retention.

**Responsibilities:**

### Member Engagement and Relations

- Set strategy for council growth and member satisfaction, working with the Council Chair to optimise council growth and member experience.

- Proactively drive engagement by encouraging participation in events, utilising non-event benefits, and building strong relationships with council members.

- Monitor engagement and retention, partnering with Member Services Associates to understand member engagement.

- Support sales to new members, working with the Council Chair and WSJLI's sales team to drive new membership acquisition.

- Develop and execute tailored engagement strategies based on member profiles.

- Collaborate closely with the Council Chair to foster a strong, cohesive community.

### Programming and Content Curation

- Identify and match members to relevant programming and speaking opportunities that align with their expertise and the council's agenda.

- Source event speakers, working with WSJLI's Executive Producer and the Council Chair to recruit and secure qualified members.

### Event and Summit Support

- Partner with the Council Chair to identify and recruit suitable members to serve as co-chairs for annual summits and major events.

**Requirements:**

- 7 years minimum relevant experience

- Bachelor's degree in Business, Communications, Marketing, or a related field preferred

- Proven experience in community management, account management, or a similar member/client-facing role

- Exceptional interpersonal and communication skills

- Strong organisational and project management abilities

- Experience with a CRM or membership management system

- Strategic mindset with the ability to identify opportunities for member value and engagement

- Proactive and self-motivated approach to work

- Ability to work collaboratively with a diverse group of stakeholders

**Benefits:**

- Comprehensive Healthcare Plans

- Paid Time Off

- Retirement Plans

- Comprehensive Medical, Dental and Vision Insurance Plans

- Education Benefits

- Paid Maternity and Paternity Leave

- Family Care Benefits

- Commuter Transit Program

- Subscription Discounts

- Employee Referral Program

## Skills

### Required
- community management
- account management
- CRM
- membership management
- strategic thinking
- communication skills
- project management

---

Source: [Apply at dowjones.wd1.myworkdayjobs.com](https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/NYC---1211-Ave-of-the-Americas/Council-Manager_Job_Req_54261-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)