# Associate Instructional Designer

**Company**: Qualtrics
**Location**: Reston, Virginia
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: $67,500-$82,500 USD
**Category**: Design
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/qualtrics/jobs/8287261?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0293a393-3d8

## Description

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.

The Associate Instructional Designer role is part of the GTM Training & Enablement team, which owns onboarding, role capability development, and ongoing education for internal employees and partner networks.

**Responsibilities**

- Develop and launch digital content, with an emphasis on just-in-time learning that can be produced, published, and updated at speed.

- Build learning content across diverse modalities including e-learning, video, job aids, in-application guidance, and support materials for live sessions.

- Own the end-to-end process and timeline for assigned scope, including entry of content into the LMS, Beta launch, and launch support, with senior ID review at key milestones.

- Use AI tools to accelerate drafting, scripting, media creation, and quality assurance, applying instructional judgment to everything that ships.

- Interview internal subject matter experts and synthesize concepts.

- Write course content, including expository text, scripts for animated and testimonial videos, learning activities, and assessment questions that enhance retention.

- Publicize newly released training content via internal and external marketing channels.

- Analyze course activity and feedback to prioritize tasks for ongoing refinement and enhancement.

- Maintain the library of eLearning to keep content current, accurate, and relevant with updated product features and XM methodologies.

- Research strategies and industry best practices for creating engaging and interactive content for learners.

**Requirements**

- 4-5 years of experience in content development, technical writing, or online instructional design.

- Hands-on experience with Articulate 360 (Rise and Storyline) or a comparable authoring tool.

- Working knowledge of at least one enablement or learning platform (WorkRamp, Highspot, WhatFix, or equivalent) and a willingness to learn the rest.

- Comfort designing in Canva or an equivalent visual design tool.

- Demonstrated use of AI tools in a design, content, or media production workflow.

- Ability to convert complex, technical information into easy-to-understand formats.

- Outstanding organization and prioritization skills.

- Strong attention to detail to produce high-quality and polished content.

**Nice to Have**

- Knowledge of adult learning theories, Bloom's Taxonomy, instructional design models, and development of assessments/testing.

- Experience making digital learning interactive, engaging, and social.

- Experience designing overall curriculum for defined audiences.

- Video editing experience.

- Experience reporting on digital learning data (WorkRamp reporting, Tableau, or similar) and turning it into design decisions.

- Familiarity with Salesforce.

- Experience with Google distribution lists or comparable audience and distribution management.

**Benefits**

- Worldwide and diverse community that enjoys helping each other

- Hybrid work model: gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader

- Medical, dental, vision, life and disability, 401(k) with match, paid time off, wellness reimbursement, and mental health benefits

## Skills

### Required
- Articulate 360
- Instructional Design
- AI tools
- Content Development
- Technical Writing
- Canva
- Enablement platforms

### Nice to have
- Adult learning theories
- Bloom's Taxonomy
- Video editing
- Digital learning data analysis
- Salesforce
- Google distribution lists

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/qualtrics/jobs/8287261?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)