# Shift Lead

**Company**: Wayve
**Location**: Detroit, Michigan
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Automotive

**Apply**: https://jobs.ashbyhq.com/wayve/c87200f5-55b9-4fd0-a4e3-edea9dc5dfd5?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_02451a44-5aa

## Description

We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. As a Shift Lead, you will be responsible for managing a team of Vehicle Safety Officers (VSOs) to ensure daily operations are conducted with the highest levels of safety and efficiency.

**Your Day-to-Day** As a Shift Lead, you will:

- Lead a team of VSOs during a shift, providing guidance, support, and direction to ensure tasks are completed efficiently and effectively.

- Oversee the day-to-day operations within the shift, ensuring they meet the company's standards and goals.

- Line manage a group of VSOs who will operate across a rostered shift pattern, ensuring that you have face-to-face, documented contact with each member at least on a monthly basis.

- Engage with customers directly by being the central point of contact for specific OEM initiatives and cascading instructions to VSOs.

- Ensure all operations comply with company policies and legal regulations.

- Monitor the quality of on-road testing during a shift to ensure they meet the required standards.

- Identify operational problems and challenges, and develop practical solutions to overcome these issues.

- Serve as the primary point of contact for the operations team during the shift.

- Prepare and submit reports on shift activities, including performance metrics, incident reports, and any deviations from the standard operating procedures.

- Provide the initial point of contact for an on-road incident and initial 'Operations Officer' as per the company Major Incident Management Plan.

- Coordinate individual and collective training and development events with the Quality Assurance team.

- Continuously seek ways to improve operational efficiency and effectiveness.

**Requirements**

- Fluent in English

- Calm and controlled in a pressured environment

- Ability to take on board feedback and learn from mistakes

- Experience working with people and thriving in a team environment

- Proven strategies for managing wellbeing, including fatigue and stress

- Proven experience as a team coordinator or similar role

- Strong leadership and communication skills

- Ability to work under pressure and manage multiple priorities

- Excellent problem-solving skills and attention to detail

- Proficiency in Google Workspace or Microsoft Office suite

**Benefits**

- Salaries benchmarked against the market annually

- Meaningful equity, sharing in the ownership and long-term success of Wayve

- Learning and development budgets with support for training, conferences, and growth

- Comprehensive benefits including health insurance, dental, enhanced maternity and paternity leave, retirement or pension where applicable, access to therapists, wellbeing partnerships, team socials, and more

## Skills

### Required
- English
- Leadership
- Communication
- Problem-solving
- Time Management
- Microsoft Office
- Google Workspace

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/wayve/c87200f5-55b9-4fd0-a4e3-edea9dc5dfd5?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)