# Support Engineer

**Company**: Palantir
**Location**: London
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $87,000 - $115,000/year
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.lever.co/palantir/ad443fe3-f1ae-4873-b2c3-09e8d39c3c2c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_020e4615-b6d

## Description

A Support Engineer role at Palantir involves delivering world-class Information Systems (IS) to Palantirians. This position requires analytical thinking, troubleshooting skills, and a customer-driven mindset.

Key responsibilities include onboarding new users, providing end-user support, and ensuring compliance with current Information Assurance (IA) policies. The ideal candidate will have hands-on experience with Windows user support, coding/scripting proficiency, and the ability to approach problems creatively.

Palantir offers a competitive salary range of $87,000 - $115,000/year, along with a comprehensive benefits package, including medical, dental, and vision insurance, commuter benefits, and paid time off.

As a Support Engineer, you will work closely with the Palantir team to resolve technical issues and improve user workstation experiences. You will also contribute to the development of how-to guides on the internal Wiki and participate in an on-call rotation.

If you are a motivated and detail-oriented individual with a passion for problem-solving, we encourage you to apply for this exciting opportunity.

## Skills

### Required
- Windows user support
- Coding/scripting proficiency
- Analytical thinking
- Troubleshooting skills
- Customer-driven mindset

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/palantir/ad443fe3-f1ae-4873-b2c3-09e8d39c3c2c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)