# Renewal Specialist

**Company**: Cisco
**Location**: North Sydney
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/North-Sydney-Australia/Renewals-Specialist_2029651-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/renewal-specialist-01c01085-d93/

## Description

This role engages early and frequently with customers and partners to help solve technology challenges, address competitive risks, and enhance the product experience.

Key Responsibilities:

- Manages consultative renewal engagements focused on lower-volume, high-value, and complex opportunities

- Demonstrates expertise in assigned architecture and working knowledge of Cisco's broader portfolio

- Aligned to select strategic or large enterprise accounts

- Plays a key role in discovery and consultative discussions with customers to uncover business priorities

- Applies customer insights, competitive intelligence, and market trends to position Cisco's capabilities and innovations

- Conducts proactive and strategic risk assessments across competitive, adoption, and technology dimensions

- Owns renewal quote creation and supports negotiation efforts

- Applies advanced consulting tools and methodologies to optimize renewal outcomes

- Identifies and helps connect innovative solutions

- Drives process simplification and automation across renewal workflows

- Collaborates closely with account teams to ensure renewal strategies deliver innovative and measurable customer outcomes

- Demonstrates technical expertise in assigned architecture and related portfolio offerings

- Synthesizes customer feedback and renewal challenges to inform improvements to Cisco's renewal frameworks, tools, and documentation

- Leverages advanced software, automation, and AI capabilities to drive innovation in renewal execution

- Contributes to the development of renewal documentation and best practices

- Facilitates collaboration across sales, customer success, and delivery teams

- Owns execution of strategic renewal motions, influencing internal and external stakeholders

- Mentors junior renewal specialists and contributes to team knowledge sharing

Minimum Qualifications:

- Bachelor's degree + 5 years of related experience, or Master's degree + 3 years of related experience, or PhD + 0 years of related experience

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## Skills

### Required
- AI
- consulting
- renewal management
- sales
- technical expertise

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/North-Sydney-Australia/Renewals-Specialist_2029651-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)