# Branch Operations Manager

**Company**: RBC Dominion Securities
**Location**: Edmonton, Alberta
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/EDMONTON-Alberta-Canada/Branch-Operations-Manager_R-0000192656-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/branch-operations-manager-01a2f75c-3c4/

## Description

The RBC Dominion Securities Management team located in downtown Edmonton is looking for a Branch Operations Manager to join their team!

The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams.

Responsibilities:

- Implement Branch Manager's vision and ensure branch is efficiently and effectively managed.

- Manage sales support staff within the branch.

- Create schedules for and assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.

- Ensure employees are following proper procedures for licensing, outside activities and continuing education.

- Take the lead on all aspects of onboarding and offboarding of support staff.

- Work with Branch Management team on projects and branch initiatives.

Requirements:

- Canadian Investment Regulatory Exam, CIRE.

- Meticulous attention to detail and excellent time management skills.

- Exceptional written and verbal communication skills in English.

- A professional approach to all situations to create a positive working environment.

- Ability to complete duties independently seeking out own answers and solutions.

- Experience in Human Resources, Staffing and Training roles.

Nice-to-haves:

- Knowledge of RBC Dominion Securities' systems and procedures, an asset.

- Experience in the securities industry is an asset.

Benefits:

- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

- Leaders who support your development through coaching and managing opportunities.

- Ability to make a difference and lasting impact.

- Work in a dynamic, collaborative, progressive, and high-performing team.

- A world-class training program in financial services.

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## Skills

### Required
- Adaptability
- Banking Products
- Branch Banking
- Communication
- Cross-Selling
- Customer Interactions
- Customer Needs
- Problem Management
- Teller Operations

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/EDMONTON-Alberta-Canada/Branch-Operations-Manager_R-0000192656-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)