# Project Manager, Implementation

**Company**: Aristocrat Interactive
**Location**: Las Vegas
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: $64,400 - $119,600 per year
**Category**: Engineering
**Industry**: Technology

**Apply**: https://aristocrat.wd3.myworkdayjobs.com/en-US/AristocratExternalCareersSite/job/Las-Vegas-NV-US/Project-Manager--Implementation_R0021245?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0188c4d5-66e

## Description

Aristocrat aims to bring joy to life through play, with employees as the key to our achievements. As a prominent player in entertainment and content creation, we prioritise partnership, trust, and constant development. We seek a Project Manager specialising in CX Systems implementation who provides outstanding customer experiences and handles challenging system projects throughout their lifecycle.

As an Implementation Project Manager for CXS at Aristocrat, you will have a key role in driving the successful delivery of customer-facing system projects. You will lead projects from start to finish, making sure that all deliverables are completed accurately and within the established scope, timeline, and budget. Your main duties will include:

- Leading system implementation projects with a focus on delivering outstanding value to customers.

- Coordinating the installation of hardware and software products across various customer locations, including marketing, operations, accounting, and table game systems.

- Translating customer and application requirements into actionable technical and operational results.

- Developing and maintaining detailed project timelines, achievements, and schedules to ensure clear communication with all partners.

- Conducting regular project meetings, tracking progress, and proactively resolving challenges.

- Identifying lessons learned to consistently improve project management methodologies and outcomes.

In addition, you will be the primary point of contact for customers, handling their expectations and ensuring their happiness. You will champion positive relationships with internal teams and vendors, preparing and communicating status reports, and providing on-site and remote support during project go-lives.

Responsibilities include:

- Leading system implementation projects with a focus on delivering outstanding value to customers.

- Coordinating the installation of hardware and software products across various customer locations.

- Translating customer and application requirements into actionable technical and operational results.

- Developing and maintaining detailed project timelines, achievements, and schedules.

- Conducting regular project meetings, tracking progress, and proactively resolving challenges.

- Identifying lessons learned to consistently improve project management methodologies and outcomes.

Requirements include:

- A bachelor's degree in business, information systems, or a related field, or equivalent practical experience.

- 4-5+ years of experience in project management, systems implementation, or related technical delivery.

- Familiarity with project management tools, methodologies, and guidelines (e.g., Agile, PMP, CAPM, Lean Six Sigma).

- Strong communication, problem-solving, and decision-making skills, particularly when under pressure.

- Experience in gaming, hospitality, or technology industries is preferred but not required.

- Ability and willingness to travel up to 75%, as needed for customer implementations.

- Eligibility to acquire and maintain required gaming licenses across jurisdictions.

Benefits include:

- Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.

- Salary range: $64,400 - $119,600 per year.

- Opportunities for career growth and professional development.

- Collaborative and dynamic work environment.

- Recognition and rewards for outstanding performance.

## Skills

### Required
- project management
- systems implementation
- technical delivery
- Agile
- PMP
- CAPM
- Lean Six Sigma

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Source: [Apply at aristocrat.wd3.myworkdayjobs.com](https://aristocrat.wd3.myworkdayjobs.com/en-US/AristocratExternalCareersSite/job/Las-Vegas-NV-US/Project-Manager--Implementation_R0021245?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)