# Workplace Operations - New York **Company**: ElevenLabs **Location**: New York **Work arrangement**: onsite **Experience**: senior **Job type**: full-time **Category**: Operations **Industry**: Technology **Apply**: https://elevenlabs.io/careers/d2443707-b19e-49c2-b2ec-de0c4c889089/workplace-operations-new-york?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_0175c4b7-eca ## Description This is an exciting opportunity to anchor ElevenLabs' New York office - our second-largest hub. As Workplace Operations lead for our SoHo space, you'll be the go-to person for our rapidly growing US team and a central hub for the New York AI community. You'll own the day-to-day workplace experience: keeping operations running smoothly, maintaining white-glove standards, and driving initiatives that elevate employee experience, optimize costs, and scale our infrastructure as we grow. You'll ensure our office is a place where people love to work. This fully in-office role is based in SoHo with on-site presence. ## Responsibilities - Be the Hub & Culture Driver: Serve as the main point of contact for the office, welcoming guests, leading onboarding, and boosting team culture through curated food/beverage programs, social rituals, and office perks. - Run Daily Operations & Vendors: Manage all day-to-day workplace logistics,including cleaning, maintenance, security, and shipping,while owning vendor relationships from contract negotiations to performance management. - Optimize Space & Landlord Relations: Partner with building management to maintain facilities, establish white-glove service standards, and manage ongoing space planning, floor plans, and seating charts to support a growing team. - Support Events & VIP Visitors: Coordinate logistics for internal and external events,such as AI hackathons, team offsites, and all-hands meetings,while ensuring a high-touch, premium experience for visiting executives and clients. - Own Onboarding & Internal Comms: Partner with People Ops to continuously improve the local onboarding experience (tours, swag), manage all office-related communications, and maintain clear SOPs and workplace documentation to ensure a seamless experience as the team grows. ## Requirements - Based in New York, able to be in the office 5 days a week. - Strong operational expertise in managing the day-to-day running of a high visibility office. Thrives in high pressure environments requiring solid judgement and quick decision making. - Experience acting as the primary point of contact for building management, coordinating with vendors, and overseeing office maintenance and supplies. - Ability to communicate effectively with a wide range of stakeholders, from senior executives and legal partners to vendors and office guests, ensuring a professional and welcoming environment. - A proactive and forward-thinking approach, with a proven ability to anticipate needs, identify inefficiencies, and implement new processes to improve workflow in a fast-paced environment. - Experience in fostering a positive and productive office environment, including planning and executing office-wide events and negotiating with vendors to ensure high-quality service and cost-effectiveness. ## What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ## Skills ### Required - office management - vendor management - event coordination - communication - problem-solving ### Nice to have - AI industry experience - start-up experience - team culture development --- Source: [Apply at elevenlabs.io](https://elevenlabs.io/careers/d2443707-b19e-49c2-b2ec-de0c4c889089/workplace-operations-new-york?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)