# Middle Market Client Experience Consultant

**Company**: Cigna Healthcare
**Location**: Denver, CO
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: 66,100 - 110,100 USD / yearly
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Denver-CO/Middle-Market-Client-Experience-Consultant--Denver--CO---Hybrid---Cigna-Healthcare_26010375?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_01366894-edd

## Description

The Client Experience Consultant partners with Middle Market Account Executives to drive retention and growth by helping clients optimise the value they realise from Cigna's products and services.

**Essential Functions & Scope of Role:**

- Support Middle Market Account Executives' strategic selling approach that best demonstrates Cigna Healthcare's value

- Develop and maintain a 'Trusted Partner' relationship with Account Executives

- Fully understand client needs, develop and execute actions that address client issues

- Maintain in-depth knowledge of Cigna products, solutions, and services across all product lines

- Effectively leverage Expert Advisors to deliver on client expectations

- Ensure all communications are clear, concise, and delivered in a timely and consistent manner

**Qualifications**

- Bachelor's degree preferred

- Experience in a health-related industry required

- Knowledge of Cigna funding options, benefits structure, and platforms preferred

- Ability to manage through systems and influence external clients and internal partners

- Salesforce and KnowledgeXchange experience preferred

- Strong Word, Excel, PowerPoint, SharePoint, and Outlook skills required

- Strong oral and written communication skills required

- Strong presentation skills required

- Demonstrated planning and organisational skills required

**Competencies**

- Manages Ambiguity

- Decision Quality

- Action Oriented

- Plans and Aligns

The role offers a salary of 66,100 - 110,100 USD per year, depending on experience and geographic location, and is eligible to participate in an annual bonus plan.

Benefits include medical, vision, dental, and well-being and behavioural health programs, 401(k), company-paid life insurance, tuition reimbursement, and paid time off.

## Skills

### Required
- healthcare
- product knowledge
- sales practices
- account management
- administrative operations
- Word
- Excel
- PowerPoint
- SharePoint
- Outlook
- presentation skills
- planning skills

### Nice to have
- Cigna funding options
- benefits structure
- platforms
- Salesforce
- KnowledgeXchange

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Denver-CO/Middle-Market-Client-Experience-Consultant--Denver--CO---Hybrid---Cigna-Healthcare_26010375?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)