# Senior Commercial Account Executive

**Company**: Zendesk
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Tokyo-Japan/Senior-Commercial-Account-Executive_R34936?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_011db1d5-f78

## Description

We are seeking a high-performing Senior Commercial Account Executive to join our Japanese team. As a key member of Zendesk's Commercial sales team, you will provide sales leadership and creative direction to our most highly visible customers.

**Responsibilities:**

- Lead and develop a subset of our Commercial accounts

- Create direct new business and expansion opportunities

- Collaboratively develop specific GTM strategy and plan with larger Zendesk team

- Develop detailed multi-year account strategy and objectives aligned to a quarterly execution plan

- Develop and nurture CXO relationships at assigned accounts

- Identify and develop partner relationships to build a partner ecosystem working with Zendesk’s Channels and Alliances teams

- Follow Zendesk sales process, tracking all critical activities and ensuring a deep understanding of the status of a deal at every stage of the process

- Work with the Solution Architecture team to influence product direction by facilitating structured industry forums for customer feedback to the product management, engineering and ISV teams

**Requirements:**

- 5+ years of Enterprise SaaS selling experience; CX experience strongly preferred

- Successful record acquiring direct new business sales, extensive experience selling into the Japan market

- Experience selling to VP and C-level executives at Mid Market/Commercial segment

- Experience managing and closing complex sales-cycles using solution selling techniques

- Consistent delivery and over-achieving against targets

- Strong interpersonal and presentation skills

- Outstanding verbal and written communication skills

- Experience working in a dynamic, agile company and sales team

- Willingness to travel

**What We Offer:**

- Hybrid work environment

## Skills

### Required
- Enterprise SaaS selling
- CX experience
- solution selling techniques
- Japanese market experience

### Nice to have
- CXO relationships
- partner ecosystem development
- product direction influence

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Source: [Apply at zendesk.wd1.myworkdayjobs.com](https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Tokyo-Japan/Senior-Commercial-Account-Executive_R34936?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)