# Senior Consultant, Adoption Services

**Company**: Gong
**Location**: Austin | Chicago | New York City | Salt Lake City | San Francisco
**Experience**: senior
**Job type**: full-time
**Salary**: $115,000-$175,000 USD
**Category**: Consulting
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gongio/jobs/4692722006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_011796d5-504

## Description

Gong's Adoption Services organization is seeking a Senior Consultant to work with customers as a trusted advisor and strategic partner. The consultant will lead ongoing discovery, optimization, governance, and transformation work streams to help customers continuously evolve their revenue operations and ensure Gong remains embedded in their workflows.

Responsibilities:

- Lead discovery workshops to uncover business requirements, revenue process gaps, workflow opportunities, and adoption challenges.

- Serve as a trusted advisor to customers, bringing revenue domain expertise, operational best practices, and AI workflow knowledge.

- Translate forecasting, pipeline management, coaching, and sales engagement practices into scalable platform strategies aligned to customer workflows.

- Develop polished, enterprise-grade deliverables including strategic roadmaps, process maps, governance frameworks, and executive presentations.

- Partner with customers to define business outcomes, map those outcomes to effective revenue workflows, and align Gong capabilities to maximise adoption and impact.

- Help customers operationalise AI-powered workflows across forecasting, coaching, prospecting, and revenue execution.

- Collaborate closely with Engagement Managers, Technical Architects, Product, Support, and Customer Success to deliver aligned customer outcomes.

- Consult on change management, governance, and adoption strategies to support long-term scalability and sustainability.

- Manage engagements to scope and timeline, proactively identifying and escalating risks where required.

- Contribute to practice development by refining methodologies, frameworks, and consultative playbooks that support scalable growth across Adoption Services.

Qualifications:

- 6+ years of experience within a go-to-market organisation or consulting environment, with experience in forecasting, pipeline management, sales engagement, revenue operations, or revenue transformation.

- Excellent cross-functional communication skills with experience working across technical, commercial, and operational stakeholders.

- Comfortable working in fast-moving, ambiguous environments where methodologies, product capabilities, and operating models continue to evolve.

- Proven ability to manage multiple workstreams simultaneously while maintaining strong attention to detail and execution quality.

- Strong understanding of core revenue workflows including forecasting, prospecting, pipeline management, coaching, and sales execution.

- Experience producing polished, enterprise-grade deliverables including presentations, process documentation, and strategic roadmaps.

- Strong working knowledge of CRM systems such as Salesforce, HubSpot, or Dynamics.

- Willingness to travel.

Perks & Benefits:

- Medical, dental, and vision plans.

- Wellbeing Fund - flexible wellness stipend.

- Mental Health benefits with covered therapy and coaching.

- 401(k) program.

- Education & learning stipend.

- Flexible vacation time.

- Paid parental leave.

- Company-wide recharge days each quarter.

- Work from home stipend.

The annual salary hiring range for this position is $115,000-$175,000 USD.

## Skills

### Required
- forecasting
- pipeline management
- sales engagement
- revenue operations
- CRM systems

### Nice to have
- Gong
- Clari
- Outreach
- Salesloft
- Apollo

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gongio/jobs/4692722006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)