# Head of Custody NFR

**Company**: Corp & Inst Banking
**Location**: Quezon, National Capital Region (NCR)
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612598754?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/head-of-custody-nfr-00d9ced7-806/

## Description

We are currently seeking an experienced professional to join our team as Head of Custody NFR. This is a senior leadership role within Markets and Securities Services Operations, accountable for the Non-Financial Risk (NFR) capability supporting Custody, Clearing & Settlements and Asset Services Operations globally.

You will work closely with Operations leadership, the Securities Services business, the wider MSS NFR team, second-line Risk and Internal Audit to identify emerging risks, strengthen controls and deliver sustainable remediation.

Key responsibilities:

- Lead the global NFR strategy and operating model for Custody, Clearing & Settlements and Asset Services Operations.

- Own and continuously improve the operational control environment, including control design, execution quality, evidence standards and assurance readiness.

- Ensure risks are identified, assessed, escalated and managed within appetite through effective risk and control assessments and governance.

- Provide forward-looking insight on emerging risks, incidents, control performance and thematic trends.

- Lead the end-to-end management of audit, regulatory, assurance and control issues, including root-cause analysis, remediation and validation.

- Strengthen operational resilience, business continuity and recovery capabilities across critical services and processes.

- Build high-quality NFR management information, including meaningful Key Performance Indicators (KPIs), Key Risk Indicators (KRIs) and early-warning indicators that drive action.

- Embed NFR into strategic change, technology, location and third-party decisions so that effective controls are designed in from the outset.

- Act as the principal interface between the supported Operations teams, second-line Risk and Internal Audit.

- Influence senior stakeholders through MSS and Securities Services governance forums, providing clear challenge and recommendations.

- Lead, coach and develop a globally distributed NFR team, building strong capability, accountability and succession.

Requirements:

- Strong knowledge of Securities Services, ideally custody, clearing and settlement, asset servicing or a closely related operational area.

- Significant experience within Operations and a practical understanding of front-to-back operational processes, dependencies and client impacts.

- Deep experience in first-line Non-Financial Risk, Operational Risk or Controls within a large financial institution.

- Strong knowledge of risk and control frameworks, risk and control assessments, issue management, operational resilience and assurance practices.

- A track record of strengthening control environments and delivering sustainable remediation across complex, multi-location operations.

- Experience working effectively with second-line Risk, Internal Audit and, where relevant, regulators.

- The ability to identify emerging risks and translate complex issues into clear decisions, priorities and measurable actions.

- Strong senior stakeholder management, influencing and constructive-challenge skills.

- Proven leadership of teams operating across locations and time zones, including coaching, performance management and talent development.

- The judgement and commercial awareness to balance risk reduction, client outcomes, operational effectiveness and cost.

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## Skills

### Required
- Securities Services
- Non-Financial Risk
- Operational Risk
- Controls
- Risk Management
- Governance

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612598754?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)