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This is a hybrid role, reporting to the Manager of Technical Success. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping them adopt and maximize their usage of Zscaler&#39;s solutions to secure their digital transformation objectives.</p>\n<p>Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption for Zscaler’s customers.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize strategic alignment between customer objectives and Zscaler’s goals</li>\n<li>Offer technical guidance, product insights, and best practices for the integration and expansion of Zscaler solutions through the development of customized technical strategies</li>\n<li>Provide technical expertise and organizational skills to manage escalations and coordinate resolutions with internal and external teams</li>\n<li>Identify adoption insights and develop risk mitigation plans proactively to manage and protect assigned customer accounts</li>\n<li>Participate in the creation and sharing of intellectual capital including training and best practice guides to enhance the Customer Success team&#39;s capabilities</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain</li>\n<li>5+ years of experience in a customer-facing role (such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering) focused on Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions</li>\n<li>Strong communication and presentation skills in Japanese and English that enable you to consultatively shape and influence internal and external decisions</li>\n<li>Strong technical acumen with the ability duly to align business challenges to the Zscaler portfolio to meet business and security outcomes</li>\n<li>Ability to analyze customer data to gain key insights and develop tailored adoption strategies and risk mitigation plans</li>\n</ul>\n<p>Preferred Qualifications:</p>\n<ul>\n<li>Experience leveraging AI-powered analytics or machine learning insight tools to evaluate customer adoption metrics and proactively address account health risks</li>\n<li>Background in Cloud and Networking Security technologies (such as SD-WAN, MPLS, SWG, DLP, VPNs, or CASB) paired with solid experience in troubleshooting methodologies and escalation management</li>\n<li>Industry certifications such as CISSP, CCNP, CCIE, or Network+</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Various health plans</li>\n<li>Time off plans for vacation and sick time</li>\n<li>Parental leave options</li>\n<li>Retirement options</li>\n<li>Education reimbursement</li>\n<li>In-office perks, and more!</li>\n</ul>","enriched_at":1793475976735},{"id":"job_60d92e0c-2d6","title":"Technical Success Manager","source_url":"https://job-boards.greenhouse.io/zscaler/jobs/5263596007","location":"Tokyo, JPN","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"IT","description":"<p>Zscaler is looking for a Technical Success Manager to join its Japan team. This hybrid role reports to the Manager of Technical Success. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping them adopt and maximize their usage of Zscaler&#39;s solutions to secure their digital transformation objectives.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize strategic alignment between customer objectives and Zscaler’s goals</li>\n<li>Offer technical guidance, product insights, and best practices for the integration and expansion of Zscaler solutions through the development of customized technical strategies</li>\n<li>Provide technical expertise and organizational skills to manage escalations and coordinate resolutions with internal and external teams</li>\n<li>Identify adoption insights and develop risk mitigation plans proactively to manage and protect assigned customer accounts</li>\n<li>Participate in the creation and sharing of intellectual capital including training and best practice guides to enhance the Customer Success team&#39;s capabilities</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain</li>\n<li>5+ years of experience in a customer-facing role (such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering) focused on Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions</li>\n<li>Strong communication and presentation skills in Japanese and English that enable you to consultatively shape and influence internal and external decisions</li>\n<li>Strong technical acumen with the ability duly to align business challenges to the Zscaler portfolio to meet business and security outcomes</li>\n<li>Ability to analyze customer data to gain key insights and develop tailored adoption strategies and risk mitigation plans</li>\n</ul>\n<p>Preferred Qualifications:</p>\n<ul>\n<li>Experience leveraging AI-powered analytics or machine learning insight tools to evaluate customer adoption metrics and proactively address account health risks</li>\n<li>Background in Cloud and Networking Security technologies (such as SD-WAN, MPLS, SWG, DLP, VPNs, or CASB) paired with solid experience in troubleshooting methodologies and escalation management</li>\n<li>Industry certifications such as CISSP, CCNP, CCIE, or Network+</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Various health plans</li>\n<li>Time off plans for vacation and sick time</li>\n<li>Parental leave options</li>\n<li>Retirement options</li>\n<li>Education reimbursement</li>\n<li>In-office perks, and more!</li>\n</ul>","enriched_at":1793475955843},{"id":"job_e09c673a-ba4","title":"Staff Software Development Engineer - C/Linux","source_url":"https://job-boards.greenhouse.io/zscaler/jobs/5267316007","location":"Bangalore, IND","job_type":"full-time","experience_level":"staff","work_arrangement":"hybrid","category":"Engineering","description":"<p>Zscaler is looking for a Staff Software Development Engineer to join its ZIA Cloud team. This hybrid role, based in Bangalore, India, reports to the Senior Manager, Software Development Engineering.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Drive modernization of core platforms from design to deployment, transforming complex systems into adaptable cloud architectures.</li>\n<li>Design and implement resilient data pathways and intelligent routing solutions for high availability.</li>\n<li>Define and execute technical roadmaps for core defense systems, building frameworks for next-generation cloud security postures.</li>\n<li>Collaborate cross-functionally to tackle challenges and optimize deployments in public cloud environments.</li>\n<li>Foster a culture of engineering excellence and mentor engineers through hands-on prototyping and technical leadership.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Foundational understanding of AI/ML technologies and experience with AI-driven solutions.</li>\n<li>Mastery of TCP/IP, DNS, HTTPS, VPN technologies, and load balancing.</li>\n<li>6+ years of hands-on expertise in C/C++ programming for systems engineering.</li>\n<li>Extensive experience with Unix/Linux environments.</li>\n<li>Strong experience in core networking or cloud security infrastructure.</li>\n</ul>\n<p>Preferred Qualifications:</p>\n<ul>\n<li>Experience integrating AI/ML frameworks or intelligent telemetry models.</li>\n<li>Proficiency with Terraform, AWS CloudFormation, or GCP Deployment Manager.</li>\n<li>Deep knowledge of BSD/Linux operating systems and kernel bypass techniques.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Various health plans</li>\n<li>Time off plans for vacation and sick time</li>\n<li>Parental leave options</li>\n<li>Retirement options</li>\n<li>Education reimbursement</li>\n<li>In-office perks, and more!</li>\n</ul>","enriched_at":1793475550985},{"id":"job_1dbd175f-2e2","title":"Staff Software Development Engineer","source_url":"https://job-boards.greenhouse.io/zscaler/jobs/5242488007","location":"Santa Clara, California","job_type":"full-time","experience_level":"staff","work_arrangement":"onsite","category":"Engineering","description":"<p>Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.</p>\n<p>We are looking for a Staff Software Development Engineer to join our team in Santa Clara, CA. In this role, you will lead the design and development of highly scalable, resilient, and secure control plane platform services that power the Zero Trust Exchange.</p>\n<p><strong>Role Expectations</strong></p>\n<ul>\n<li>Lead the architecture, design, and delivery of large-scale control plane and platform services with a strong focus on scalability, availability, security, and operational excellence.</li>\n<li>Drive complex cross-team technical initiatives, align stakeholders on architecture and execution plans, and ensure high-quality delivery against business and engineering priorities.</li>\n<li>Identify and resolve system bottlenecks, reliability risks, and architectural gaps across distributed systems, improving performance, observability, and long-term maintainability.</li>\n<li>Set a high technical bar through design reviews, code reviews, engineering best practices, and hands-on mentorship of senior engineers across the organization.</li>\n<li>Evaluate and apply emerging technologies, including Agentic AI, AI-assisted engineering workflows where appropriate, to improve developer productivity, system intelligence, and product delivery outcomes.</li>\n</ul>\n<p><strong>Who You Are (Success Profile)</strong></p>\n<ul>\n<li>You act like an owner. You have a deep passion for the mission and a natural bias for action, seamlessly navigating between high-level architectural strategy and hands-on execution to deliver high-integrity outcomes.</li>\n<li>You are a problem-solver. You are highly energized by complex challenges and focus on designing elegant, scalable solutions that deliver the greatest organizational impact.</li>\n<li>You are a high-trust collaborator. You are deeply committed to collective success, actively engaging in a constructive challenge culture by giving and receiving respect-driven, candid feedback.</li>\n<li>You are a learner. You possess a true growth mindset, continuously developing your skills and seeking out feedback to grow as a technical leader and supportive teammate.</li>\n<li>You champion simplicity. You excel at translating highly complex distributed systems problems and technical concepts into clear, simple, and actionable engineering plans.</li>\n</ul>\n<p><strong>What We&#39;re Looking for (Minimum Qualifications)</strong></p>\n<ul>\n<li>Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.</li>\n<li>5+ years of software engineering experience, including significant experience designing and building large-scale distributed systems and backend platform services.</li>\n<li>Deep expertise in system design, microservices architecture, API design, data modeling, and operating highly available, fault-tolerant services in production environments.</li>\n<li>Strong proficiency in one or more modern programming languages such as Java, Go, or Python, with a track record of delivering production-grade software.</li>\n<li>Experience leading complex technical initiatives across multiple teams, driving architectural decisions, and influencing engineering direction beyond immediate team boundaries.</li>\n<li>Strong understanding of cloud-native technologies, observability, reliability engineering, and secure software development practices.</li>\n</ul>\n<p><strong>What Will Make You Stand Out (Preferred Qualifications)</strong></p>\n<ul>\n<li>Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency.</li>\n<li>Experience applying AI-forward engineering practices, such as developer copilots, intelligent automation, AI-assisted incident analysis, or ML/LLM-powered platform capabilities, to improve engineering productivity or product outcomes.</li>\n<li>Experience building control plane, policy, identity, security, or other mission-critical platform systems in a SaaS or cybersecurity environment, with Kubernetes, PAM, IGA.</li>\n<li>Experience mentoring senior engineers and serving as a recognized technical leader for architecture, operational excellence, and engineering standards across an organization.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Various health plans</li>\n<li>Time off plans for vacation and sick time</li>\n<li>Parental leave options</li>\n<li>Retirement options</li>\n<li>Education reimbursement</li>\n<li>In-office perks, and more!</li>\n</ul>","enriched_at":1793475534047},{"id":"job_04de7d56-fcf","title":"Staff Software Development Engineer","source_url":"https://job-boards.greenhouse.io/zscaler/jobs/5270973007","location":"San Jose, California","job_type":"full-time","experience_level":"staff","work_arrangement":"hybrid","category":"Engineering","description":"<p>Zscaler is seeking a Staff Software Engineer to join its team. This hybrid role, located in San Jose, CA, reports to the Senior Director, Engineering in the IAM department.</p>\n<p>The successful candidate will develop workflows and application integrations in collaboration with the broader IAM team, Product Management, and Business teams. They will be responsible for designing and developing enterprise-grade Identity Management Products for Zscaler.</p>\n<p><strong>Role Expectations</strong></p>\n<ul>\n<li>Design and develop enterprise-grade Identity Management Products for Zscaler</li>\n<li>Participate in the design and implementation of core product functionality and key technical initiatives</li>\n<li>Mentor junior engineers with software development best practices</li>\n<li>Collaborate across teams to deliver projects from inception to production</li>\n</ul>\n<p><strong>Who You Are</strong></p>\n<ul>\n<li>Thrive in ambiguity and are comfortable building paths as you walk them</li>\n<li>Act like an owner with a strong sense of ownership and passion for the mission</li>\n<li>Proactive problem-solver with a focus on delivering high-impact outcomes</li>\n<li>Build high-trust collaboration and prioritize team success</li>\n<li>Maintain a continuous growth mindset and seek feedback and development opportunities</li>\n</ul>\n<p><strong>Minimum Qualifications</strong></p>\n<ul>\n<li>Foundational understanding of AI/ML technologies and experience with AI-driven solutions</li>\n<li>6+ years of hands-on experience in application architecture and development</li>\n<li>Expert-level technical knowledge of Enterprise Java, OOP, OOA, systems architecture, RESTful APIs, and related frameworks</li>\n<li>Strong knowledge of Identity and Access Management protocols, specifically SAML, OAuth, and OpenID Connect</li>\n<li>Experience developing enterprise-grade Security or Networking products</li>\n</ul>\n<p><strong>Preferred Qualifications</strong></p>\n<ul>\n<li>Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency</li>\n<li>Knowledge of Docker, Kubernetes, and container infrastructure</li>\n<li>Experience with Java reactive programming</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Various health plans</li>\n<li>Time off plans for vacation and sick time</li>\n<li>Parental leave options</li>\n<li>Retirement options</li>\n<li>Education reimbursement</li>\n<li>In-office perks, and more!</li>\n</ul>","enriched_at":1793475506808},{"id":"job_d3e463dd-4cb","title":"Sr Staff Software Engineer (Layer 7 Security & Proxy)","source_url":"https://job-boards.greenhouse.io/zscaler/jobs/5279380007","location":"Santa Clara, California","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>Zscaler is seeking an Sr Staff Software Development Engineer (Layer 7 Security &amp; Proxy) to join its team. This hybrid role, located in Santa Clara, CA, reports to the Director, Software Development Engineering in the Zero Trust Exchange department.</p>\n<p>The ideal candidate will provide technical leadership for the ZIA proxy architecture, focusing on advanced Layer 7 protocols and SSL inspection. Responsibilities include improving code quality, driving architectural decisions, implementing innovative solutions, and modernizing the ZIA code base.</p>\n<p>Key responsibilities:</p>\n<ul>\n<li>Support end-to-end QUIC/HTTP/3 and HTTP/2 proxy and TLS/SSL architecture in ZIA</li>\n<li>Define and evolve ZIA proxy architecture</li>\n<li>Collaborate with Product Management and engineering on solution design and delivery</li>\n<li>Establish reference architectures and design patterns for ZIA components and integrations</li>\n<li>Provide technical leadership and mentoring across virtual and product teams</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>8+ years of experience in designing and implementing networking security software and public clouds infrastructure</li>\n<li>Deep understanding of Proxies, HTTP/2, QUIC, TCP/IP, TLS/DTLS, and SSL proxies</li>\n<li>Proficiency in C language</li>\n<li>Demonstrated success in designing, optimizing, and troubleshooting high-throughput, low-latency network security products</li>\n<li>Bachelor’s degree in Computer Science, Information Technology, or related field</li>\n</ul>\n<p>Preferred qualifications:</p>\n<ul>\n<li>Proven ability to leverage AI technologies and workflows</li>\n<li>Mastery of TCP/IP, DNS, Http(s), VPN technologies, NAT, and load balancing</li>\n<li>Knowledge of BSD/Linux operating systems, virtualization technologies, and DPDK or similar kernel bypass techniques</li>\n</ul>\n<p>The base salary range for this position is $180,000-$225,000 USD.</p>\n<p>Zscaler offers comprehensive benefits, including various health plans, time off plans, parental leave options, retirement options, education reimbursement, and in-office perks.</p>","enriched_at":1793475492187},{"id":"job_0767f301-3c2","title":"Sr. Staff Software Development Engineer","source_url":"https://job-boards.greenhouse.io/zscaler/jobs/5270975007","location":"San Jose, California","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>Zscaler is seeking a Senior Staff Software Engineer to join its team. This hybrid role, located in San Jose, CA, reports to the Senior Director, Engineering in the IAM department.</p>\n<p>The successful candidate will develop workflows and application integrations in collaboration with the broader IAM team, Product Management, and Business teams. They will be responsible for designing and developing enterprise-grade Identity Management Products for Zscaler, helping organizations worldwide harness speed and agility with a cloud-first strategy.</p>\n<p>Key responsibilities:</p>\n<ul>\n<li>Design and develop enterprise-grade Identity Management Products for Zscaler</li>\n<li>Participate in the design and implementation of core product functionality and key technical initiatives</li>\n<li>Mentor junior engineers with software development best practices</li>\n<li>Collaborate across teams to deliver projects from inception to production</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions</li>\n<li>8+ years of hands-on experience in application architecture and development</li>\n<li>Expert-level technical knowledge of Enterprise Java, OOP, OOA, systems architecture, RESTful APIs, and related frameworks such as Hibernate and Spring</li>\n<li>Strong knowledge of Identity and Access Management protocols, specifically SAML, OAuth, and OpenID Connect</li>\n<li>Experience developing enterprise-grade Security or Networking products</li>\n</ul>\n<p>Preferred qualifications:</p>\n<ul>\n<li>Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency</li>\n<li>Knowledge of Docker, Kubernetes, and container infrastructure</li>\n<li>Experience with Java reactive programming</li>\n</ul>\n<p>Benefits include various health plans, time off plans, parental leave options, retirement options, education reimbursement, and in-office perks.</p>\n<p>The base salary range for this full-time position is $157,500-$225,000 USD.</p>","enriched_at":1793475474621},{"id":"job_d9d6437c-bba","title":"Sr. Staff Backend Engineer","source_url":"https://job-boards.greenhouse.io/zscaler/jobs/5177377007","location":"Tel Aviv-Yafo Municipality","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>We are looking for a Sr. Staff Backend Engineer to join our team in the Exposure Management &amp; Security Operations department. As a Sr. Staff Backend Engineer, you will own complex backend systems that sit at the heart of our data platform, designing and building services that ingest, process, and move massive amounts of data reliably and at scale for enterprise customers worldwide.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Developing and maintaining high-quality, scalable backend services within a microservices architecture using Java/Spring Boot and Python</li>\n<li>Designing and building data pipelines and ETL workflows that ingest, transform, and unify data from diverse sources at enterprise scale</li>\n<li>Leading solutions from scratch to production; creating technical designs, driving architectural decisions and taking full ownership of complex projects , from design and implementation through deployment, monitoring performance, reliability and cost, and proactively driving improvements</li>\n<li>Collaborating closely with cross-functional partners - product managers, frontend/backend engineers and UX designers</li>\n<li>Serving as a technical anchor for the team - leading design discussions, setting engineering standards, and driving best practices across the codebase</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain</li>\n<li>5+ years of proven backend software engineering experience building and shipping complex SaaS solutions in production, with proficiency in Java/Spring Boot or a comparable high-level backend language</li>\n<li>Hands-on experience with data-intensive systems, including ETL pipelines, big data stores, and high-throughput data processing</li>\n<li>Proficiency in high-scale, multi-tenant cloud architecture, including microservices, Docker, Kubernetes, and workflow orchestration</li>\n<li>Proven ability to lead end-to-end technical work autonomously from design to deployment, paired with excellent communication and collaboration skills</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Various health plans</li>\n<li>Time off plans for vacation and sick time</li>\n<li>Parental leave options</li>\n<li>Retirement options</li>\n<li>Education reimbursement</li>\n<li>In-office perks, and more!</li>\n</ul>","enriched_at":1793475464645},{"id":"job_d8c4b243-4a8","title":"Sr. Staff - Python Automation + Networking","source_url":"https://job-boards.greenhouse.io/zscaler/jobs/5253921007","location":"Bangalore, IND","job_type":"full-time","experience_level":"staff","work_arrangement":"hybrid","category":"Engineering","description":"<p>Zscaler is looking for a Sr. Staff Engineer to join its team in Bangalore or Mohali. This hybrid role reports to the Director, Software Development Engineering in the Engineering department.</p>\n<p>The ideal candidate will own end-to-end System Integration Testing (SIT) and quality outcomes for key platform areas, including UI, APIs, services, and data workflows. They will design and deliver effective, automatable test plans with strong coverage for functional, regression, and system integration scenarios.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own end-to-end SIT and quality outcomes for key platform areas</li>\n<li>Design and deliver effective, automatable test plans</li>\n<li>Build and maintain UI and API automation using modern frameworks</li>\n<li>Validate large-scale systems, including REST APIs, backend services, distributed workflows, and microservices</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Foundational understanding of AI/ML technologies</li>\n<li>Advanced proficiency in automation testing using Python, JavaScript, or TypeScript</li>\n<li>Hands-on experience with UI automation tools such as Selenium, Cypress, or Playwright</li>\n<li>Deep experience testing distributed systems, microservices, and scalable cloud-native multi-tenant architectures</li>\n<li>Solid understanding of CI/CD integration, Linux troubleshooting, and containerized environments</li>\n<li>Technical knowledge of L2/L3 networking concepts</li>\n</ul>\n<p>Preferred Qualifications:</p>\n<ul>\n<li>Proven experience designing scalable test frameworks</li>\n<li>Proficiency with Git, test management tools like TestRail, and issue tracking systems such as Jira</li>\n<li>Hands-on experience with AI agent prompting and usage</li>\n</ul>\n<p>Zscaler offers comprehensive benefits, including various health plans, time off plans, parental leave options, retirement options, education reimbursement, and in-office perks.</p>","enriched_at":1793475453489},{"id":"job_74f83742-1f7","title":"Sr. Staff Applied AI Engineer, GTM","source_url":"https://job-boards.greenhouse.io/zscaler/jobs/5275347007","location":"Remote - USA","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>Zscaler accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.</p>\n<p>We are looking for a Sr Staff Applied AI Engineer to join our team. This is an On-site in Santa Clara, California or Remote (US role) role, reporting to the Sr. Manager, Applied AI Engineering in the IT/Data Strategy department. The Sr Staff Applied AI Engineer, GTM is a senior, hands-on AI builder embedded with our go-to-market organization who turns ambiguous, high-stakes ideas into secure, production-grade solutions that move revenue outcomes.</p>\n<p><strong>Role Expectations</strong></p>\n<ul>\n<li>Assist GTM AI strategy from discovery through delivery by embedding with GTM leaders, RevOps, and product owners to map the revenue lifecycle, set the GTM AI roadmap, and advise on feasibility, cost, risk, and Build/Partner/Buy decisions</li>\n<li>Build and deploy secure, production-grade AI solutions for revenue teams, designing and shipping high-impact use cases using retrieval-augmented generation, structured-data querying, and agentic workflows</li>\n<li>Run each solution like a product tied to revenue, building monitoring and evaluation frameworks, implementing security controls for customer and commercial data, and establishing ROI against GTM KPIs</li>\n<li>Drive adoption and change across the field by partnering with Sales Enablement, GTM Operations, and frontline managers to roll out solutions, train users, and establish tight feedback loops based on how the field actually works</li>\n<li>Set the standards that multiply the team, improving and expanding reusable building blocks like retrieval pipelines, reference architectures, GTM data connectors, and engineering playbooks while mentoring other engineers</li>\n</ul>\n<p><strong>Who You Are (Success Profile)</strong></p>\n<ul>\n<li>You thrive in ambiguity, comfortably building the path as you walk it and seeing dynamic environments as the raw material to build something meaningful.</li>\n<li>You act like an owner, operating with high integrity and a strong bias for action while navigating seamlessly between high-level strategy and hands-on execution.</li>\n<li>You are a high-trust collaborator who is ambitious for the team, embracing ongoing candor, feedback, and mutual respect as the fastest ways to earn trust.</li>\n<li>You are driven by innovation, bringing a deep curiosity for solving complex technical challenges and a desire to build secure, scalable, and transformative systems.</li>\n<li>You are a pragmatic builder obsessed with creating, iterating, and shipping value to users quickly without sacrificing technical excellence.</li>\n</ul>\n<p><strong>What We&#39;re Looking for (Minimum Qualifications)</strong></p>\n<ul>\n<li>5+ years of professional software engineering experience, including 3+ years working directly on AI and/or ML projects</li>\n<li>Direct experience driving both AI strategy and execution for GTM functions (Sales, Marketing, Partner Enablement), including shipping solutions used by customer-facing teams with measurable impact on GTM metrics, and fluency in the revenue lifecycle</li>\n<li>Hands-on experience across most of the components that make up modern AI solutions, including retrieval methods, reusable skill development, agentic orchestration, connecting to tools and data through the Model Context Protocol (MCP), and agent-to-agent (A2A) frameworks</li>\n<li>A track record of working directly with GTM leaders on ambiguous problems, running discovery, converting unclear expectations into a concrete plan, and communicating trade-offs, risk, and architecture to both technical and non-technical audiences</li>\n<li>Experience securing AI systems and the data they access, including least-privilege access and defending against risks such as prompt injection, data leakage, and unsafe or non-compliant outputs</li>\n<li>Strong engineering skills with experience deploying and running AI at scale, proficiency in Python, comfort integrating across GTM systems of record, and experience releasing and monitoring AI systems on a major cloud platform</li>\n</ul>\n<p><strong>What Will Make You Stand Out (Preferred Qualifications)</strong></p>\n<ul>\n<li>Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency</li>\n<li>GTM experience at a B2B enterprise SaaS or cybersecurity company with complex, multi-motion sales, with a prior role in RevOps, Sales Engineering, or GTM Strategy being a strong plus</li>\n<li>Direct experience with graph-based knowledge systems and long-term agent memory, including account and relationship graphs, GraphRAG, or persistent context across an account’s history</li>\n<li>Experience building automated evaluation frameworks, such as LLM-as-judge or regression testing for AI quality, ideally paired with A/B or holdout experiments that measure business lift in the field</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Various health plans</li>\n<li>Time off plans for vacation and sick time</li>\n<li>Parental leave options</li>\n<li>Retirement options</li>\n<li>Education reimbursement</li>\n<li>In-office perks, and 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