{"data":{"company":{"name":"Workstream","slug":"workstream","logo_url":"https://logos.yubhub.co/workstream.us.png","canonical_domain":"workstream.us","editorial":null,"wikidata_id":null,"founded":null,"ceo":null,"founders":[],"hq_location":null,"industry":null,"employee_count":null,"official_website":null,"wikipedia_url":null,"stock_ticker":null,"stock_price":null,"market_cap":null,"revenue":null,"ipo_date":null,"sector":null,"full_time_employees":null,"company_description":null,"twitter_username":null,"linkedin_id":null,"instagram_username":null,"facebook_id":null,"parent_org":null,"country":null,"github_org":null,"github_public_repos":null,"github_followers":null,"github_verified":0,"github_description":null,"github_location":null,"github_blog":null,"github_twitter":null,"stock_exchange":null,"stock_beta":null,"stock_range":null,"stock_is_actively_trading":null,"fmp_image":null,"fmp_address":null,"fmp_city":null,"fmp_state":null,"fmp_country":null,"recent_news":[],"search_interest_index":null,"search_interest_trend":null,"wikipedia_monthly_views":null,"hn_mention_count":null,"hn_top_stories":[],"wayback_first_year":null,"sec_incorporation_state":null,"sec_latest_filing_type":null,"sec_latest_filing_date":null,"sec_filings":[],"research_papers_count":null,"research_citations_count":null,"research_h_index":null,"research_topics":[],"is_federal_contractor":null,"earnings_calendar":[],"industry_canonical":null,"enrichment_sources":[],"last_enriched_at":null},"hiring":{"total_jobs":18,"categories":[{"category":"marketing","count":6},{"category":"engineering","count":6},{"category":"operations","count":2},{"category":"customer 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Executive","source_url":"https://job-boards.greenhouse.io/workstream/jobs/5704736004","location":"Lehi","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Sales","description":"<p>Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce.</p>\n<p>There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better.</p>\n<p>We are looking for an Account Executive to spearhead our sales efforts, focusing on small and medium-sized businesses (SMBs).</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Build and maintain strong relationships with prospects and customers, understanding their business needs to position our SaaS solutions effectively</li>\n<li>Drive the end-to-end sales process, from lead generation and qualification to negotiation and closing deals, ensuring an accurate and healthy pipeline</li>\n<li>Monitor sales KPIs and deliver regular performance updates, using data to drive decision-making and continuous improvement</li>\n<li>Stay informed about industry trends, competitor activities, and SMB market challenges to adapt strategies and position our offerings as the preferred choice</li>\n<li>Work closely with Marketing, Product, and Customer Success teams to align on goals, share feedback, and deliver exceptional customer experiences</li>\n<li>Assist in recruiting, training, and onboarding new sales team members to cultivate a high-performing sales culture</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>2+ years of SaaS sales experience, with a proven track record in SMB markets and sales</li>\n<li>Demonstrated ability to achieve and exceed targets</li>\n<li>Strong business acumen and understanding of SMB challenges and needs</li>\n<li>Excellent communication, negotiation, and presentation skills</li>\n<li>Data-driven mindset with proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales analytics</li>\n<li>Self-starter with a growth mindset and the ability to thrive in a fast-paced, entrepreneurial environment</li>\n<li>Able and committed to working onsite in the office five days a week</li>\n</ul>\n<p><strong>What We Offer</strong></p>\n<ul>\n<li>A mission-driven and value-based company dedicated to empower deskless workers and local businesses</li>\n<li>An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career</li>\n<li>Competitive salary and equity</li>\n<li>Comprehensive health coverage: Medical, dental, and vision plans, with 100% employer-paid employee-only coverage available on select plans</li>\n<li>In office amenities and stocked kitchen</li>\n<li>401K Plan</li>\n<li>Flexible PTO</li>\n</ul>","enriched_at":1793075161703},{"id":"job_31851b6f-3a5","title":"Field Software Engineer, Capture Operations","source_url":"https://job-boards.greenhouse.io/workstream/jobs/6220140004","location":"Philippines","job_type":"contract","experience_level":null,"work_arrangement":null,"category":"Engineering","description":"<p>Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce.</p>\n<p>We are looking for a Software Engineer to join our growing Robotics Data Collections team. This role will keep the footage flowing, from a stuck upload at a capture site to the dashboard screen the operations team reads every morning.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Product engineering (40%): Build features in the desktop and mobile apps. Ship improvements to the desktop app site staff run every day and the phone app contributors record with.</li>\n<li>Field support &amp; debugging (35%): Run the daily support loop. Be the first responder in our support channels when site staff hit upload, app, or device problems.</li>\n<li>Scaling the operation (15%): Solve classes of problems, not instances. Every question the ops team has to ask an engineer twice is a gap.</li>\n<li>Devices &amp; hardware (10%): Be hands-on with devices when the problem is physical. Use AI-written tests to check why a camera or battery isn&#39;t behaving.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Deep care for the user. The operators and contributors using what you build are people you&#39;ll know by name.</li>\n<li>Flexible, fast, and scrappy. You&#39;d rather ship a working fix today and improve it tomorrow than design the perfect one next week.</li>\n<li>A willing debugger and problem-solver. You can follow data through a pipeline with many stages, form hypotheses, write quick tests, and follow the evidence.</li>\n<li>AI-leverage mindset. You already use AI tools well and they multiply you.</li>\n<li>Strong communicator, concretely. With site operators and contributors, you answer &quot;what does this error mean?&quot; with what it means and what to press right now.</li>\n<li>Care for data integrity. In our world, a lost or double-counted recording is someone&#39;s unpaid hours.</li>\n</ul>\n<p><strong>Preferred Qualifications</strong></p>\n<ul>\n<li>Solid software fundamentals: working Python, comfort in Linux, and the ability to build app UIs.</li>\n<li>Strength in at least one of web, desktop, or mobile, and the willingness to become productive across all three and debug anything.</li>\n<li>Daily, effective use of AI coding tools and agents.</li>\n<li>Clear written English for remote, asynchronous work.</li>\n<li>Located in Metro Manila, and able to travel to capture locations regularly.</li>\n</ul>","enriched_at":1793075158825},{"id":"job_be893f44-a8e","title":"Global Operations Team Lead","source_url":"https://job-boards.greenhouse.io/workstream/jobs/6124199004","location":"Philippines","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Operations","description":"<p>Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce.</p>\n<p>There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.</p>\n<p>Our customers include leading brands from multiple sectors, including Burger King, Carl&#39;s Jr./Hardee&#39;s, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.</p>\n<p>In addition to our core business, Workstream is home to a small, fast-moving Robotics team focused on advancing the next generation of artificial intelligence and robotics. We partner with a leading AI and robotics company to produce high-quality, large-scale egocentric (first-person) video datasets that help train advanced AI models.</p>\n<p>Workstream is looking for a Team Lead for Global Data Operations. In this role, you will serve as the frontline leader bridge between the Operations Manager and the Video Data Contributors / Quality Auditors. You will be responsible for daily team performance, real-time technical troubleshooting, and auditing video footage for accuracy, camera alignment, and data compliance.</p>\n<h3>Day In The Life</h3>\n<h4>Team Leadership &amp; Daily Operations</h4>\n<ul>\n<li>Lead, mentor, and monitor the daily output of a team of Video Data Contributors and Quality Reviewers.</li>\n<li>Track key team metrics including daily upload volume, active contributor retention, and error rates.</li>\n<li>Conduct regular Q&amp;A sessions and support office hours to answer contributor questions on filming protocols and hardware setup.</li>\n<li>Foster high engagement and lower churn across a contract-based/distributed team.</li>\n</ul>\n<h4>Technical Guidance &amp; Quality Assurance</h4>\n<ul>\n<li>Perform regular audits on uploaded video data to verify usability, camera positioning, lighting, and recording angles.</li>\n<li>Troubleshoot hardware setup issues (wearable multi-camera setups, head-straps, smartphone mounts) and resolve technical uploading bottlenecks (Google Drive, cloud tools).</li>\n<li>Identify recurring failure patterns in footage and work with the Operations Manager to update guidelines and training materials.</li>\n</ul>\n<h4>Onboarding &amp; Hardware Coordination</h4>\n<ul>\n<li>Support the onboarding of new team members, conducting technical readiness checks and verifying required hardware/camera specs prior to project launch.</li>\n<li>Help manage local physical lab activities and equipment usage when transitioning to office-based operations.</li>\n</ul>\n<h4>Compliance &amp; Administration</h4>\n<ul>\n<li>Track contributor hours, video task completion rates, and submission logs to assist management with compensation and bonus payouts.</li>\n</ul>\n<h4>Recruitment Support &amp; Onboarding Coordination</h4>\n<ul>\n<li>Application Screening Support: Assist the Recruiting team by screening incoming applications against specific operational criteria (e.g., camera/smartphone hardware specs, workplace access, schedule availability).</li>\n<li>Onboarding Execution: Coordinate with People Ops to guide qualified candidates through document completion, NDA signing, and equipment setup, resolving bottlenecks to get contributors ready quickly.</li>\n<li>Pipeline Status Tracking: Track squad capacity and candidate conversion rates, flagging upcoming contributor shortages to the Recruiting team to trigger hiring drives before production targets are missed.</li>\n</ul>\n<h4>Financial Reconciliation &amp; Payroll Coordination</h4>\n<ul>\n<li>Hours &amp; Data Reconciliation: Audit weekly contributor activity logs against verified, usable video uploads to ensure the company only pays for approved footage.</li>\n<li>Finance Reporting: Consolidate squad data into accurate &quot;Ready-to-Pay&quot; reports and submit them to the Finance/Payroll team on scheduled payout cycles.</li>\n<li>Payout Support &amp; Dispute Resolution: Act as the primary administrative contact for contributor payment inquiries, investigating and resolving discrepancies between submitted logs and final payouts.</li>\n</ul>\n<h3>Who You Are</h3>\n<ul>\n<li>Leadership Experience: 3+ years of experience as a Team Lead or Senior Specialist in BPO, AI Data Annotation, Marketplace Operations, or Tech Operations.</li>\n<li>Technical Aptitude: Tech-savvy with hands-on experience using multi-camera hardware, smartphones, or recording wearables. Ability to quickly master and teach multi-angle recording nuances.</li>\n<li>Eye for Quality: Exceptional attention to detail with experience auditing visual or data-driven deliverables.</li>\n<li>Communication: Excellent verbal and written English communication skills; comfortable hosting team syncs and drafting operational guidelines.</li>\n<li>Adaptability: Comfortable working with distributed/gig workforce structures and operating in a high-growth startup environment.</li>\n</ul>\n<h3>Preferred Qualifications</h3>\n<ul>\n<li>Prior experience in AI/Computer Vision data collection, Data Labeling, or Media Production/QA.</li>\n<li>Experience in hardware tracking or logistics management.</li>\n<li>Exposure to working with cross-functional global teams (US and Philippines).</li>\n</ul>\n<h3>Working Conditions &amp; Requirements</h3>\n<ul>\n<li>Work Setup: Initial remote/work-from-home setup, transitioning to a hybrid/office-based setup in Metro Manila (2 to 4 days per week).</li>\n<li>Compliance: Strict policy on moonlighting; candidates must agree to background checks.</li>\n</ul>","enriched_at":1793075151448},{"id":"job_2e721798-f4b","title":"Head of Brand & Product Marketing","source_url":"https://job-boards.greenhouse.io/workstream/jobs/6188859004","location":"Lehi","job_type":"full-time","experience_level":"executive","work_arrangement":"hybrid","category":"Marketing","description":"<p>Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce.</p>\n<p>There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.</p>\n<h3>Grow With Us</h3>\n<p>We are looking for a Head of Brand &amp; Product Marketing to join our team. This is building, not maintaining. You will own how Workstream is positioned, launched, and remembered, at the moment we expand from a vertical SaaS leader into an AI-native platform for the entire frontline workforce. You&#39;ll run product marketing, brand, content, and design as one team, report directly to our revenue leadership, and see your work show up in the pipeline within weeks, not quarters.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Positioning &amp; Narrative: Own Workstream&#39;s positioning and messaging end to end, including the biggest open strategic question we have: leading with our restaurant dominance vs. the broader frontline-workforce story. You&#39;ll test it, not debate it.</li>\n<li>Product Launches: Run GTM launches for a portfolio that now ships AI products (like our AI assistant for frontline teams) alongside hiring, HR, and payroll. Messaging, pricing &amp; packaging input, launch plans, and the enablement that makes Sales dangerous in the first week.</li>\n<li>Brand &amp; Content: Lead our content and design team across the website, case studies, video, webinars, and social. Raise the bar on everything customer-facing, and use AI to produce at a pace a team twice our size couldn&#39;t match a year ago.</li>\n<li>Working with Sales: Arm AEs and partnerships with narratives, competitive teardowns, ROI stories, and customer proof. Sit in on deals. Talk to lost prospects. Change the message when the market tells you to.</li>\n<li>Team Leadership: Manage and grow a small, high-output team of product marketers, content marketers, and designers, and be the strongest IC on it when it matters.</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>Slope over pedigree: 5+ years in B2B marketing with real product marketing depth, but we care more about what you&#39;ve shipped and how fast you&#39;re improving than the logos on your resume.</li>\n<li>Management experience: You have built and led hungry and dynamic marketing teams in the past.</li>\n<li>Founder energy: you&#39;ve started something (a company, a category, a function from zero) and you default to action; former founders welcome!</li>\n<li>A writer and an operator: you produce sharp positioning yourself, and you build systems so the team produces it without you.</li>\n<li>AI-native: you already use AI agents across your daily work and you&#39;ll push the team to do the same.</li>\n<li>Commercially ruthless: you measure marketing in pipeline and revenue, not impressions.</li>\n<li>Hungry: you outwork the market and you want the scope of a VP role earlier than a big company would ever give it to you.</li>\n<li>Experience with SMB buyers, hourly/frontline workforces, HR tech, or payroll is a strong plus.</li>\n</ul>\n<h3>Benefits</h3>\n<ul>\n<li>A mission-driven and value-based company dedicated to empowering deskless workers and local businesses</li>\n<li>An early employee opportunity at a Series B hyper-growth startup with over $120M in funding</li>\n<li>Work directly with the founding team and industry veterans to accelerate your career</li>\n<li>Competitive salary and equity</li>\n<li>Comprehensive health coverage: Medical, dental, and vision plans, with 100% employer-paid employee-only coverage available on select plans. Dependent coverage options vary by health plan.</li>\n<li>In-office amenities and stocked kitchen</li>\n<li>401K plan</li>\n<li>Flexible PTO</li>\n</ul>\n<h3>Salary Range</h3>\n<p>The base salary range for this role is $160,000 and $190,000 annually, depending on experience and qualifications. In addition to base salary, this role includes participation in Workstream&#39;s stock option program, offering meaningful equity ownership in the company.</p>","enriched_at":1793075148585},{"id":"job_62258a9d-4e3","title":"Head of Brand & Product Marketing","source_url":"https://job-boards.greenhouse.io/workstream/jobs/6188861004","location":"Singapore","job_type":"full-time","experience_level":"executive","work_arrangement":"hybrid","category":"Marketing","description":"<p>Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce.</p>\n<p>There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.</p>\n<p>Our customers include leading brands from multiple sectors, including Burger King, Carl&#39;s Jr./Hardee&#39;s, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.</p>\n<h3>Grow With Us</h3>\n<p>We are looking for a Head of Brand &amp; Product Marketing to join our team. This is building, not maintaining. You will own how Workstream is positioned, launched, and remembered, at the moment we expand from a vertical SaaS leader into an AI-native platform for the entire frontline workforce. You&#39;ll run product marketing, brand, content, and design as one team, report directly to our revenue leadership, and see your work show up in the pipeline within weeks, not quarters.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Positioning &amp; Narrative: Own Workstream&#39;s positioning and messaging end to end, including the biggest open strategic question we have: leading with our restaurant dominance vs. the broader frontline-workforce story. You&#39;ll test it, not debate it.</li>\n<li>Product Launches: Run GTM launches for a portfolio that now ships AI products (like our AI assistant for frontline teams) alongside hiring, HR, and payroll. Messaging, pricing &amp; packaging input, launch plans, and the enablement that makes Sales dangerous in the first week.</li>\n<li>Brand &amp; Content: Lead our content and design team across the website, case studies, video, webinars, and social. Raise the bar on everything customer-facing, and use AI to produce at a pace a team twice our size couldn&#39;t match a year ago.</li>\n<li>Working with Sales: Arm AEs and partnerships with narratives, competitive teardowns, ROI stories, and customer proof. Sit in on deals. Talk to lost prospects. Change the message when the market tells you to.</li>\n<li>Team Leadership: Manage and grow a small, high-output team of product marketers, content marketers, and designers, and be the strongest IC on it when it matters.</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>Slope over pedigree: 5+ years in B2B marketing with real product marketing depth, but we care more about what you&#39;ve shipped and how fast you&#39;re improving than the logos on your resume.</li>\n<li>Management experience: You have built and led hungry and dynamic marketing teams in the past.</li>\n<li>Founder energy: you&#39;ve started something (a company, a category, a function from zero) and you default to action; former founders welcome!</li>\n<li>A writer and an operator: you produce sharp positioning yourself, and you build systems so the team produces it without you.</li>\n<li>AI-native: you already use AI agents across your daily work and you&#39;ll push the team to do the same.</li>\n<li>Commercially ruthless: you measure marketing in pipeline and revenue, not impressions.</li>\n<li>Hungry: you outwork the market and you want the scope of a VP role earlier than a big company would ever give it to you.</li>\n<li>Experience with SMB buyers, hourly/frontline workforces, HR tech, or payroll is a strong plus.</li>\n</ul>\n<h3>Benefits</h3>\n<ul>\n<li>Pay directly to your bank account (once a month)</li>\n<li>Health Insurance</li>\n<li>Flexible PTO</li>\n<li>Follow Singapore Holidays</li>\n<li>Company-issued device will be provided</li>\n<li>Workstream will process CPF and taxes</li>\n</ul>\n<h3>Location</h3>\n<ul>\n<li>Willing to relocate to San Francisco; in-office at least 4 days per week</li>\n<li>Occasional travel for customer visits, conferences, and team events</li>\n</ul>","enriched_at":1793075145406},{"id":"job_fa3dc68b-76c","title":"Head of Brand & Product Marketing","source_url":"https://job-boards.greenhouse.io/workstream/jobs/6188858004","location":"San Francisco","job_type":"full-time","experience_level":"executive","work_arrangement":"hybrid","category":"Marketing","description":"<p>Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce.</p>\n<p>There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.</p>\n<h3>Grow With Us</h3>\n<p>We are looking for a Head of Brand &amp; Product Marketing to join our team. This is building, not maintaining. You will own how Workstream is positioned, launched, and remembered, at the moment we expand from a vertical SaaS leader into an AI-native platform for the entire frontline workforce. You&#39;ll run product marketing, brand, content, and design as one team, report directly to our revenue leadership, and see your work show up in the pipeline within weeks, not quarters.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Positioning &amp; Narrative: Own Workstream&#39;s positioning and messaging end to end, including the biggest open strategic question we have: leading with our restaurant dominance vs. the broader frontline-workforce story. You&#39;ll test it, not debate it.</li>\n<li>Product Launches: Run GTM launches for a portfolio that now ships AI products (like our AI assistant for frontline teams) alongside hiring, HR, and payroll. Messaging, pricing &amp; packaging input, launch plans, and the enablement that makes Sales dangerous in the first week.</li>\n<li>Brand &amp; Content: Lead our content and design team across the website, case studies, video, webinars, and social. Raise the bar on everything customer-facing, and use AI to produce at a pace a team twice our size couldn&#39;t match a year ago.</li>\n<li>Working with Sales: Arm AEs and partnerships with narratives, competitive teardowns, ROI stories, and customer proof. Sit in on deals. Talk to lost prospects. Change the message when the market tells you to.</li>\n<li>Team Leadership: Manage and grow a small, high-output team of product marketers, content marketers, and designers, and be the strongest IC on it when it matters.</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>Slope over pedigree: 5+ years in B2B marketing with real product marketing depth, but we care more about what you&#39;ve shipped and how fast you&#39;re improving than the logos on your resume.</li>\n<li>Management experience: You have built and led hungry and dynamic marketing teams in the past.</li>\n<li>Founder energy: you&#39;ve started something (a company, a category, a function from zero) and you default to action; former founders welcome!</li>\n<li>A writer and an operator: you produce sharp positioning yourself, and you build systems so the team produces it without you.</li>\n<li>AI-native: you already use AI agents across your daily work and you&#39;ll push the team to do the same.</li>\n<li>Commercially ruthless: you measure marketing in pipeline and revenue, not impressions.</li>\n<li>Hungry: you outwork the market and you want the scope of a VP role earlier than a big company would ever give it to you.</li>\n<li>Experience with SMB buyers, hourly/frontline workforces, HR tech, or payroll is a strong plus.</li>\n</ul>\n<h3>Benefits</h3>\n<ul>\n<li>A mission-driven and value-based company dedicated to empowering deskless workers and local businesses</li>\n<li>An early employee opportunity at a Series B hyper-growth startup with over $120M in funding</li>\n<li>Work directly with the founding team and industry veterans to accelerate your career</li>\n<li>Competitive salary and equity</li>\n<li>Comprehensive health coverage: Medical, dental, and vision plans, with 100% employer-paid employee-only coverage available on select plans. Dependent coverage options vary by health plan.</li>\n<li>In-office amenities and stocked kitchen</li>\n<li>401K plan</li>\n<li>Flexible PTO</li>\n</ul>\n<h3>Salary Range</h3>\n<p>The base salary range for this role is $160,000 and $190,000 annually, depending on experience and qualifications. In addition to base salary, this role includes participation in Workstream&#39;s stock option program, offering meaningful equity ownership in the company.</p>","enriched_at":1793075142429},{"id":"job_387f5a47-e78","title":"Paid Video Contributor - Business Setting","source_url":"https://job-boards.greenhouse.io/workstream/jobs/6129446004","location":"Manila, Philippines","job_type":"contract","experience_level":null,"work_arrangement":null,"category":"Other","description":"<p>Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce.</p>\n<p>This is a project-based independent contractor opportunity designed to provide supplemental income.</p>\n<p>As a Paid Video Contributor, you&#39;ll record first-person videos while performing your regular work in an approved commercial or business environment. These recordings help train and improve robotics and AI technologies by capturing authentic workplace activities.</p>\n<h3>What You&#39;ll Do</h3>\n<ul>\n<li>Record first-person videos while performing your normal work tasks (no computer, screen-based, repetitive work).</li>\n<li>Use the camera equipment provided by Workstream.</li>\n<li>Follow recording, safety, and privacy guidelines.</li>\n<li>Obtain approval from Workstream and permission from your workplace before recording.</li>\n<li>Upload videos through Workstream&#39;s platform.</li>\n<li>Maintain recording equipment and apply feedback to improve future submissions.</li>\n<li>Meet the minimum target of 20 hours per week.</li>\n</ul>\n<h3>Examples of Tasks</h3>\n<p>You may record activities such as:</p>\n<ul>\n<li>Operating tools or equipment</li>\n<li>Organizing or restocking inventory</li>\n<li>Picking, packing, assembling, or preparing items</li>\n<li>Cleaning work areas or equipment</li>\n<li>Moving or storing materials</li>\n<li>Maintenance, repair, fabrication, or construction work</li>\n<li>Warehouse, retail backroom, or commercial kitchen tasks</li>\n<li>Other approved physical workplace activities</li>\n</ul>\n<p>You may NOT record activities such as:</p>\n<ul>\n<li>Operating vehicles, working at a computer, scrolling your phone, tasks in the dark, task in which your hands get obscured by objects etc., idle activities, overly repetitive tasks.</li>\n</ul>\n<h3>Approved Recording Locations</h3>\n<p>Recording is permitted only in approved commercial environments, including warehouses, workshops, retail stores, restaurants, commercial kitchens, construction sites, manufacturing facilities, offices with physical operations, and other business locations. Residential homes are not permitted unless specifically approved by Workstream.</p>\n<h3>What We&#39;re Looking For</h3>\n<ul>\n<li>At least 18 years old</li>\n<li>Currently working in or have access to an approved commercial workplace</li>\n<li>Able to obtain permission from your workplace to record</li>\n<li>Comfortable wearing a head-mounted camera</li>\n<li>Able to follow instructions and quality standards</li>\n<li>Reliable internet for uploading videos</li>\n<li>Detail-oriented and responsive to feedback</li>\n</ul>\n<h3>Onboarding &amp; Documentation Requirements</h3>\n<p>If you qualify to take part in the project, you will be required to complete onboarding verification before filming begins. This includes providing:</p>\n<ul>\n<li>A copy of a valid government-issued ID (required to secure and issue the camera equipment provided by Workstream)</li>\n<li>Signed consent and release forms to record in accordance with privacy and compliance guidelines.</li>\n</ul>\n<h3>Recording Requirements</h3>\n<p>Videos must:</p>\n<ul>\n<li>Show a clear first-person perspective</li>\n<li>Clearly capture your hands, tools, and work activities</li>\n<li>Be stable, well-lit, and complete</li>\n<li>Reflect natural, safe, and authorized work activities</li>\n<li>Meet Workstream&#39;s quality and submission requirements</li>\n</ul>\n<h3>Why Join This Project?</h3>\n<p>By participating, you&#39;ll help build real-world datasets that contribute to the development of advanced robotics and AI technologies used worldwide. Your everyday work activities can directly support the next generation of intelligent automation while providing an opportunity to earn additional income through approved video submissions.</p>","enriched_at":1793075139582},{"id":"job_be753e36-a93","title":"Payroll Managed Services Representative","source_url":"https://job-boards.greenhouse.io/workstream/jobs/6233039004","location":"Philippines","job_type":"full-time","experience_level":"mid","work_arrangement":"remote","category":"Customer Service","description":"<p>Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce.</p>\n<p>There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better.</p>\n<p>As a Payroll Managed Services Representative, you will help customers navigate their payroll needs while leveraging AI-powered tools and automation to enhance the quality, speed, and consistency of our service.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Respond to customer questions, investigate issues, and provide clear, helpful resolutions.</li>\n<li>Prepare regular payrolls using customer-provided data points and recurring items.</li>\n<li>Review payroll data, identify discrepancies, and follow established controls and procedures.</li>\n<li>Deliver accurate and timely Payroll services to customers.</li>\n<li>Handle sensitive payroll and employee information with a high degree of confidentiality.</li>\n<li>Use AI-enabled tools and automated workflows to improve speed, quality, and consistency.</li>\n<li>Apply human judgment to review, validate, and escalate AI-generated recommendations or outputs.</li>\n<li>Identify recurring customer issues and manual processes that could be improved through automation.</li>\n<li>Share customer feedback and operational insights with team leaders and the Engineering, Product, and Design (EPD) team.</li>\n<li>Participate in testing, rollout, and adoption of new AI-powered tools and processes.</li>\n<li>Maintain accurate documentation and contribute to knowledge-base improvements.</li>\n<li>Meet service, quality, productivity, and customer-experience goals.</li>\n<li>Support a collaborative team environment through knowledge sharing, coaching, and continuous improvement.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Experience: 2+ years in payroll, customer service, operations, HR technology, finance operations, or a related field.</li>\n<li>Attention to detail and commitment to accuracy.</li>\n<li>Excellent written and verbal communication skills.</li>\n<li>Ability to manage multiple priorities and meet time-sensitive deadlines.</li>\n<li>Problem-solving and critical-thinking skills.</li>\n<li>Comfort working with software, data, and digital workflows.</li>\n<li>Willingness to learn and use AI-powered tools responsibly.</li>\n<li>Ability to handle confidential information with discretion.</li>\n<li>Customer-focused mindset and demonstrated ownership of issues through resolution.</li>\n</ul>\n<p><strong>Nice to Have</strong></p>\n<ul>\n<li>Experience processing payroll or supporting payroll-related customer inquiries.</li>\n<li>Familiarity with payroll systems, HRIS platforms, timekeeping systems, or financial software.</li>\n<li>Payroll certification such as FPC or CPP.</li>\n<li>Experience with workflow automation, AI-assisted tools, quality assurance, or process improvement.</li>\n<li>Experience working in a fast-paced technology or service environment.</li>\n</ul>\n<p><strong>Success in This Role</strong> Success will be measured by:</p>\n<ul>\n<li>Accurate and timely completion of Payroll services.</li>\n<li>High-quality, empathetic, and effective customer support.</li>\n<li>Consistent adherence to service controls, policies, and compliance requirements.</li>\n<li>Productive and responsible use of AI-powered tools.</li>\n<li>Meaningful contributions to process and automation improvements.</li>\n<li>Strong collaboration with teammates and the EPD organization.</li>\n<li>Continued development of payroll, service, and technology skills.</li>\n</ul>","enriched_at":1793075136679},{"id":"job_c5b6bd62-f41","title":"Revenue Operations Analyst","source_url":"https://job-boards.greenhouse.io/workstream/jobs/6186189004","location":"Lehi","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Operations","description":"<p>Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce.</p>\n<p>There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.</p>\n<h3>Grow With Us</h3>\n<p>We are seeking an AI-first and process-oriented Revenue Operations Analyst to join our growing team. This role, reporting to the Head of Finance, will play an important role in helping our Go-To-Market (GTM) teams operate more efficiently by turning data into insights, improving processes, and building tools that make it easier for teams to do their best work.</p>\n<p>You will partner closely with our Revenue Operations team and cross-functional leaders across Sales, Marketing, and Customer Success. You’ll help improve revenue processes, build reporting and analysis, identify opportunities for automation, and ensure GTM teams have the data and tools they need to make better decisions.</p>\n<p>This is a great opportunity for someone who enjoys solving problems, working with data, building processes from scratch, and using AI to make teams more productive.</p>\n<p>This is a full-time, office-based role requiring presence up to 4 days a week to foster close collaboration with cross-functional teams.</p>\n<h3>Responsibilities</h3>\n<h4>Revenue Operations &amp; Process Improvement</h4>\n<ul>\n<li>Support cross-functional revenue initiatives across Marketing, Sales, and Customer Success.</li>\n<li>Identify bottlenecks and inefficiencies across the lead-to-cash process and help develop solutions.</li>\n<li>Document, standardize, and improve workflows across GTM teams.</li>\n<li>Help maintain and improve processes around lead routing, deal management, renewals, forecasting, and other revenue operations functions.</li>\n<li>Work closely with stakeholders to understand operational challenges and translate them into scalable solutions.</li>\n</ul>\n<h4>Data Analytics &amp; Reporting</h4>\n<ul>\n<li>Build and maintain dashboards, reports, and ad-hoc analyses to help GTM leaders make informed decisions.</li>\n<li>Analyze sales and customer data to identify trends, opportunities, and areas for improvement.</li>\n<li>Partner with the Data team to improve data quality, governance, and consistency across GTM reporting.</li>\n<li>Help establish and maintain clear definitions for key revenue metrics.</li>\n<li>Use SQL and other analytical tools to answer business questions quickly and accurately.</li>\n</ul>\n<h4>Automation &amp; AI Acceleration</h4>\n<ul>\n<li>Identify repetitive or manual workflows that can be automated to improve GTM productivity.</li>\n<li>Use AI tools such as Claude Code and other AI coding assistants to accelerate analysis, automation, and problem solving.</li>\n<li>Build lightweight internal tools and automations that reduce administrative work for Sales, Marketing, and Customer Success teams.</li>\n<li>Partner with GTM Engineering and other technical teams when more complex tools or automations need to be deployed.</li>\n<li>Help champion an AI-first approach to how the GTM organization works and solves problems.</li>\n</ul>\n<h4>Strategic Partnership</h4>\n<ul>\n<li>Serve as a data-driven thought partner to GTM leaders and help turn business questions into actionable insights.</li>\n<li>Support planning and decision-making through analysis, reporting, and operational recommendations.</li>\n<li>Communicate findings clearly to both technical and non-technical stakeholders.</li>\n<li>Develop documentation and processes that make information easier for teams to access and use.</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>3–5 years of experience in Revenue Operations, Sales Operations, Business Operations, Analytics, Customer Success Operations, Finance, or a similar analytical role.</li>\n<li>Strong analytical and problem-solving skills with the ability to turn data into actionable insights.</li>\n<li>Experience working with CRM platforms such as Salesforce or HubSpot.</li>\n<li>Strong SQL skills and comfort working with large or complex datasets.</li>\n<li>Experience building dashboards, reports, and analyses using tools such as Salesforce, Looker, Tableau, or similar platforms.</li>\n<li>Interest in using AI tools and coding assistants such as Claude Code to improve productivity and automate repetitive work.</li>\n<li>Exposure to one or more revenue operations areas such as quota/compensation planning, commissions, sales territories, deal desk, lead routing, renewals, forecasting, or funnel reporting.</li>\n<li>Exceptional writing, communication, and organizational skills with a passion for documentation and knowledge management.</li>\n<li>Ability to work cross-functionally and communicate effectively with both business and technical teams.</li>\n<li>Comfortable operating in an unstructured, fast-paced environment and taking ownership of projects from beginning to end.</li>\n<li>Curious, resourceful, and excited to figure things out rather than waiting for perfect instructions.</li>\n</ul>\n<h3>Nice To Have</h3>\n<ul>\n<li>Experience writing Python or another programming language.</li>\n<li>Experience using AI coding assistants such as Claude Code, Cursor, or similar tools.</li>\n<li>Experience building workflow automations or internal tools.</li>\n<li>Experience working with Salesforce administration or CRM automation.</li>\n<li>Experience in a high-growth SaaS or startup environment.</li>\n<li>Experience supporting Sales, Marketing, and Customer Success organizations.</li>\n</ul>\n<h3>Benefits</h3>\n<ul>\n<li>A mission-driven and value-based company dedicated to empowering deskless workers and local businesses</li>\n<li>An early employee opportunity at a Series B hyper-growth startup with over $120M in funding</li>\n<li>Work directly with the founding team and industry veterans to accelerate your career</li>\n<li>Competitive salary and equity</li>\n<li>Comprehensive health coverage: Medical, dental, and vision plans, with 100% employer-paid employee-only coverage available on select plans. Dependent coverage options vary by health plan.</li>\n<li>In-office amenities and stocked kitchen</li>\n<li>401(k) Plan</li>\n<li>Flexible PTO</li>\n</ul>\n<h3>Salary Range</h3>\n<p>The base salary range for this role is $90,000 to $120,000 in Lehi, Utah. This range is not inclusive of our equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.</p>","enriched_at":1793075133793},{"id":"job_9fef37cd-f84","title":"Senior Customer Success Manager","source_url":"https://job-boards.greenhouse.io/workstream/jobs/6199630004","location":"Lehi, Utah","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Customer Service","description":"<p>Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce.</p>\n<p>We are looking for a Senior Customer Success Manager who can combine analytical thinking with strong customer relationships. You will own the full customer lifecycle: from successful adoption and value realization through renewal and expansion opportunities.</p>\n<p><strong>Day in the Life</strong></p>\n<ul>\n<li>Customer Success &amp; Problem Solving (40%)</li>\n<li>Become an expert in Workstream and your customers&#39; business</li>\n<li>Build deep understanding of how they manage hourly workforces, multi-location operations, and franchisee adoption</li>\n<li>Own a portfolio of enterprise customers and build trusted relationships with key stakeholders</li>\n<li>Use product usage data, customer activity, and financial signals to figure out what&#39;s working</li>\n<li>Leverage CSM tools to get visibility into account health, adoption, and risk</li>\n<li>Identify complex challenges and work with Product, Support, and Sales to solve them</li>\n<li>Run customer training, build content that helps them learn, and set them up to self-serve adoption where possible</li>\n<li>Keep accurate account records and notes</li>\n</ul>\n<ul>\n<li>Renewal &amp; Retention (35%)</li>\n<li>Own renewal conversations and drive renewal outcomes for your portfolio</li>\n<li>Get ahead of at-risk accounts and develop recovery strategies</li>\n<li>Use customer data and CSM tools to surface renewal timing and risk signals</li>\n<li>Be the customer&#39;s voice internally, pushing for features, process changes, and decisions that protect retention</li>\n</ul>\n<ul>\n<li>Growth &amp; Expansion Pipeline (15%)</li>\n<li>Surface expansion opportunities and generate CSQLs for Sales through discovery and account analysis</li>\n<li>Look at customer usage patterns and business fit to identify where Workstream can solve new problems</li>\n<li>Partner with Sales to brief them on expansion readiness</li>\n<li>Introduce customers to new features as it makes sense for their needs</li>\n</ul>\n<ul>\n<li>Feedback &amp; Insights (10%)</li>\n<li>Share insights across your portfolio, identifying segments that stick around, drivers of churn, and healthy adoption</li>\n<li>Give the internal team feedback on product gaps, training breakdowns, and process improvements</li>\n<li>Use the renewal forecast to focus your energy and effort</li>\n</ul>\n<p><strong>Key Metrics You Will Be Measured On</strong></p>\n<ul>\n<li>Renewal rate and NRR for your portfolio</li>\n<li>Customer retention and churn</li>\n<li>Customer engagement and health</li>\n<li>CSQLs generated for Sales</li>\n<li>Product adoption and usage</li>\n</ul>\n<p><strong>Who You Are</strong></p>\n<ul>\n<li>4–6 years in Customer Success, Account Management, or similar work where you&#39;ve owned customer outcomes</li>\n<li>Analytical and strategic, able to read customer data and understand what it means</li>\n<li>Good at discovery, asking questions that matter, listening, and understanding customer goals</li>\n<li>Able to handle complexity and ambiguity, managing enterprise customers with nuance</li>\n<li>Clear communicator, explaining complicated concepts in simple terms</li>\n<li>Organized and detail-oriented, keeping accounts clean and tracking next steps</li>\n</ul>\n<p><strong>Nice To Have</strong></p>\n<ul>\n<li>Experience with payroll, HR tech, QSR, or franchising</li>\n<li>Familiarity with CSM platforms like Gainsight, Totango, Churn Zero, or Intercom</li>\n<li>Background in renewals, contracts, or account management</li>\n<li>Experience managing multi-location or franchisee operations</li>\n</ul>\n<p><strong>What We Offer</strong></p>\n<ul>\n<li>Mission-driven and value-based company dedicated to empowering deskless workers and local businesses</li>\n<li>Early employee opportunity at a Series B hyper-growth startup</li>\n<li>Competitive salary and equity</li>\n<li>Comprehensive health coverage</li>\n<li>In-office amenities and stocked kitchen</li>\n<li>401K Plan</li>\n<li>Flexible PTO</li>\n</ul>","enriched_at":1793075130365}],"category_normalised":[{"category":"marketing","count":6},{"category":"engineering","count":6},{"category":"operations","count":2},{"category":"customer service","count":2},{"category":"sales","count":1}],"velocity":{"weeks":[{"week_start":"2026-10-26","count":18}],"trend":"stable","wow_pct":0},"momentum":{"recent_14d":18,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":155000,"industry_median":null,"percentile":null,"sample_size":9,"by_region":[{"region":"Unknown","company_median":150000,"industry_median":null,"sample":7},{"region":"United States","company_median":165000,"industry_median":null,"sample":2}],"transparency_pct":56,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":18,"industry_total":18,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.31,"skill_weighted_score":0.333,"top_exposed_titles":[{"title":"Senior Product Marketing Manager","count":3,"score":0.32},{"title":"Staff Full Stack Engineer","count":2,"score":0.288},{"title":"Senior Full Stack Engineer","count":2,"score":0.288}],"top_exposed_skills":[{"skill":"HR Tech","count":4,"score":0.415},{"skill":"Communication","count":3,"score":0.373},{"skill":"Payroll","count":5,"score":0.372},{"skill":"Product Marketing","count":3,"score":0.32},{"skill":"Sales Enablement","count":3,"score":0.32},{"skill":"SMB Buyers","count":3,"score":0.32},{"skill":"Hourly/frontline Workforces","count":3,"score":0.32},{"skill":"AI Tools","count":4,"score":0.301},{"skill":"Java","count":4,"score":0.288},{"skill":"PHP","count":4,"score":0.288}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"Unknown","count":7,"share_pct":38.9},{"region":"APAC","count":7,"share_pct":38.9},{"region":"United 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