The Senior Solution Specialist's primary objectives are to execute on our on-premises implementations, projects, consultation, and other dedicated client professional services agreements, as well as the client-facing team for our rapidly increasing platform projects around the world.
\nThey are responsible for ensuring the delivery of great outcomes for our clients. In summary, they help to generate exceptional client experiences while migrating our clients to our platform offerings.
\nAbout the role:
\nDevelop and maintain an extensive understanding of the cinema industry's business operations to effectively configure and support Vista software for clients, becoming an expert in Vista's suite of software modules.
\nPerform project discovery, analyze client requirements, create system designs, and implement solutions within the Vista suite of software, testing the configuration to satisfy client requirements.
\nInstall and configure the Vista on-premise and platform software, as part of both smaller consultation projects and full-scale, long-term deployments, remotely and onsite.
\nEffectively train Vista clients both remotely and in person.
\nConsult with clients on best practices, helping them realize the full potential of the Vista software.
\nTake ownership of project tasks, delivering through to completion.
\nBuild strong relationships with clients and team members.
\nExpected to perform cross-regional and cross-departmental tasks and initiatives as assigned either on an ad-hoc, temporary basis, or as part of a more formal rotation program.
\nWhile we intend to perform the vast majority of work during standard business hours, team members may be asked to assist with some work items that cannot be performed while clients are operating, including but not limited to system upgrades, maintenance items, or assist with other urgent or business-critical, configuration and/or support items.
\nTravel domestically and internationally.
","enriched_at":1777040085339},{"id":"job_848e4dc5-d6e","title":"Senior Project Manager","source_url":"https://apply.workable.com/j/8600F8027A","location":"Cape Town","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"IT","description":"In this senior-level Project Manager role, you'll be executing both on-premises and client-facing aspects of our platform software implementation projects, quickly and on time. As the key point of contact for all internal stakeholders, you'll facilitate and manage the entire project life cycle, from inception to completion. Your responsibilities will include building Statements of Work, managing risks, tracking change control, and coordinating with the project team to successfully execute the project. You'll also plan, coordinate, and manage multiple projects within the constraints of agreed contracts/budgets and available resources. Additionally, you'll build relationships with our clients and internal stakeholders, taking responsibility and setting realistic expectations for objectives, requests, projects, and product enhancements. You'll create and maintain detailed project plans and status update reports, providing clarity on task ownership and delivery timelines. You'll prioritize requests and provide concise direction to the project delivery teams. You'll monitor and track time spent on projects and help report on various KPIs, completion of tasks by due date, budgets, rework rates, actuals vs. expected, etc... You'll take ownership in learning clients' business models, operations, and industry processes.
\nAbout you: At least five years' experience in a project or programme management role delivering complex on-prem or cloud software projects. Proven ability to generate exceptional client experiences and outcomes on the largest, most complex projects and initiatives. Requires little assistance or guidance and consistently embodies leadership capabilities. Owns internal and external escalations and priorities with the team. Advanced analytical skills, problem-solving abilities, and strong organisational and presentation skills. Commitment to excellent customer service and dedication to creating great outcomes. Ability to work on several tasks or projects simultaneously, effectively prioritising and following through to successful outcomes while managing deadlines. Flexible, decisive, quick-thinking and able to handle difficult situations in a patient, calm, and effective way. Proficient in project management software and Workflow tools e.g. Wrike, Smartsheet. Related tertiary, or Project Management qualification. Strong knowledge of cinema operations and/or experience with Vista software would be highly beneficial. This is a hybrid role with a home and office-based split, requiring regular weekly (2 days per week) attendance in the Cape Town office. We are only considering applicants with an existing right to work in South Africa, without the need for employer sponsorship.
","enriched_at":1777040024688},{"id":"job_48201a6f-099","title":"Support Lead","source_url":"https://apply.workable.com/j/4607850DD6","location":"Mexico City","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"IT","description":"The Support Lead is a technical expert who works with clients and teammates around the world to provide customer service and technical support. The role involves investigating, tracking, and resolving complex support issues, collaborating with clients and other departments to improve the product, and performing cross-regional and cross-departmental tasks and initiatives.
\nKey responsibilities include:
\nRequirements include four years or more of experience in a support or similar role with Vista Group software or the cinema industry, strong knowledge of technologies such as SQL Server, Visual Basic, .NET, XML, web services, cloud technologies, relational databases, networking, and hardware, and demonstrated experience using and optimizing generative AI tools (large language models).
\nBenefits include food coupons, all law benefits and better, medical insurance, and a hybrid scheme.
","enriched_at":1777039904266},{"id":"job_2b420487-75f","title":"Senior Software Engineer - .Net (Platform)","source_url":"https://apply.workable.com/j/7DD8913C35","location":"Auckland","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"We're looking for a Senior .NET Software Engineer to join our Platform team, where you'll help build the foundational services, libraries, and tooling that power our product engineering squads. This is a role for someone who loves backend engineering—nearly 100% of your time will be spent on server-side challenges involving cloud deployment tools, containerization, platform libraries, and performance-critical systems.
\nYou'll join a highly skilled and fun team that values engineering excellence. We hold high standards in coding practices, security, performance, observability, and test coverage. If you enjoy building solutions that other engineers rely on - and shaping the engineering experience across an organisation - this is the place to do it.
\nIn this role, you will:
\nThis is a hybrid role with a home and office-based split, requiring regular weekly (1 day per week) attendance in the Auckland office. We are only considering applicants with an existing right to work in New Zealand, without requiring employer sponsorship.
","enriched_at":1773073262451},{"id":"job_fa7c13c4-d3d","title":"Business Analyst","source_url":"https://apply.workable.com/j/97172A53CC","location":"Auckland","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Engineering","description":"As a Business Analyst at Vista Group, you'll focus on translating customer and business requirements into a software design that fits within the Vista framework and helps to shape the future of our technical evolution.\n\nYou'll be directly involved in scoping, requirements gathering, gap analysis and functional design, working closely with engineering squads, architects, SMEs, UX designers, and other key stakeholders.\n\nYou'll have an understanding of both the end-user and the technical perspective, and be able to communicate requirements to the level of technical details required by developers and testers.\n\nYou'll demonstrate creative thinking and a willingness to support new or improved approaches to solving business problems, and have strong critical thinking, decision making and problem solving / analytical skills.\n\nYou'll be able to develop and maintain good professional working relationships with internal and external stakeholders, and have proven, relevant experience in the software industry.\n\nYou'll be familiar with SaaS operational processes, and an understanding of APIs and Cloud platforms would be highly beneficial.\n\nYou'll be able to be the voice and champion for user needs along with balancing recommendations with business needs, and have strong collaboration skills alongside effective, engaging and influencing communication skills.\n\nYou'll be supported to continually learn and improve your tech skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.\n\nWe have a range of benefits that include outstanding flexibility to support a healthy work-life balance, including 4 1/2 working week, hybrid working, medical and life insurance, volunteer day, enhanced paid parental leave and wellness benefits, strong mentoring & career development focus, and fun team events including the Vista Innovation Cup.","enriched_at":1773073216962},{"id":"job_ec73adf9-08b","title":"Platform Engineer (FinOps & Infrastructure)","source_url":"https://apply.workable.com/j/03B688F670","location":"Cape Town","job_type":"full-time","experience_level":"mid","work_arrangement":"onsite","category":"Engineering","description":"Our Platform Engineers (FinOps & Infrastructure) ensure that the Vista Cloud and VMS offering maintains the highest levels of service, security and availability for our customers. You will be responsible for ensuring seamless operational and security efficiencies, helping to establish a mature and effective security posture across Vista’s services.
\nAs a Test Analyst - Integrations, you'll work as part of a team to ensure that Integrations Developments have a sufficient level of quality by creating and continuously improving a suite of tests, testing tools, and testing processes.
\nIntegrations developments will primarily focus on localization and custom software for the many different customer requirements within the EMEA region. These include hardware and online payment systems, reporting and data extracts, communicating with 3rd party APIs and more.
\nThis is a 12 month Fixed Term Contract position, to cover parental leave.
\nYou will be supported to continually learn and improve your skills, share knowledge and ideas in the team, and be part of a dynamic and open culture. We have a range of benefits that include:
\nAs a Support Specialist in our Auckland team, your mission is to become an expert in Vista Group software, playing a key role in customer service and technical support. This is a fast-paced role where you will prioritise multiple tasks, troubleshoot effectively, and provide excellent communication to internal and external stakeholders.
\nWe'd expect you to be a self-starter, needing to seek guidance or instruction infrequently. We'd like to see you starting to practice some basic leadership capabilities, and readily taking proactive measures to prevent software issues. You will consistently achieve business goals and metrics successfully, promptly, and accurately.
\nThis is a senior level Full Stack Developer role within a talented team providing the best-in-class, custom cinema websites worldwide.
\nAs a Senior Full Stack Developer, you will own features and projects, collaborating with wider stakeholders such as Product Owners, Business Analysts, and Engineering Managers, with a focus on continuous improvement. You will be responsible for developing server-side applications, user interfaces and user experiences working with C#, .Net, React, JavaScript, HTML, TypeScript, SCSS/CSS.
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