We're looking for a Technology Operations Analyst to join our team. As a Technology Operations Analyst, you'll be the face of support for technology for all staff at the bank, assisting with hybrid support for our colleagues and external partners, whilst sharing solutions that improve technology outcomes for all.
\nYour main responsibilities will include:
\nYou'll be working closely with our internal teams and key suppliers to ensure that staff have the best possible experience with the technology they use on a daily basis.
\nWe're looking for someone with knowledge and experience of supporting either macOS or Windows, and an interest in and suitable understanding of Starling's technology. Exposure to incident management processes is beneficial.
\nIn return, we offer a competitive salary and benefits package, including 25 days holiday, an extra day's holiday for your birthday, and annual leave that increases with length of service.
","enriched_at":1777125825204},{"id":"job_c8ce6a7d-c40","title":"Credit Risk Manager","source_url":"https://apply.workable.com/j/78D353383C","location":"Manchester","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Finance","description":"We're looking for a Credit Risk Manager to play a pivotal role in the credit risk strategy design and oversight of Starling's third-party asset portfolios, including subsidiaries. This role will involve overseeing and contributing to credit strategy design for third-party asset credit portfolios, predominantly focusing on retail mortgages (owner-occupied and buy-to-let). You will also be responsible for detailed portfolio monitoring to proactively highlight areas of marginal risk and/or concern.
\nKey responsibilities include:
\nRequirements include:
\nBenefits include:
\nWe are seeking a highly motivated and experienced Vulnerability Manager to lead a vulnerability management team. The successful candidate will work with the team to analyse emerging vulnerabilities provided by threat intelligence sources and penetration testing. They will collaborate with various technology and engineering teams to share vulnerability findings, provide guidance, and assist through the remediation process.
\nThe Vulnerability Manager will help present this information in a simple digestible format, and coordinate remediation and mitigation efforts with teams across remote and office locations. There will be opportunities to guide continual improvement of the vulnerability management process.
\nAs the leader of the vulnerability management team, your responsibilities will include:
\nAssessing and investigating emerging vulnerabilities, drawing from threat intelligence sources and internal software and infrastructure scans, providing comprehensive guidance based on findings. Collaborating with relevant technology teams, including security, engineering, workplace technology, data, and infrastructure, to ensure the timely resolution of identified issues. Tracking and reporting on the progress of mitigation efforts and resolutions to pertinent audiences. Overseeing the vulnerability management and policy compliance lifecycle, which encompasses scanning, prioritisation, reporting, and remediation governance. Promote vulnerability management standards, procedures & guidelines, and best practices outside the security functions Identify trends and themes in issues which occur and work collaboratively with wider teams to develop process and procedure improvements Conducting hands on vulnerability analysis across infrastructure, cloud environments, and applications. Ensuring compliance with internal security policies and regulatory requirements. Providing reporting, key performance indicators (KPIs), and executive visibility on the organisation's vulnerability posture. Supporting audits, risk assessments, and responses to emerging vulnerabilities. Active involvement in internal and external audits, along with experience in managing audit relationships.
\nRequirements: Proven experience in a similar leadership role, guiding and motivating a team of subject matter experts. Strong understanding of Common Vulnerabilities and Exposures (CVE), Common Vulnerability Scoring System (CVSS), threat intelligence, and remediation workflows. Knowledge of common vulnerabilities, attack vectors, and mitigation techniques. Familiarity with application development platforms. Excellent written and verbal communication skills for effective collaboration with cross functional teams and stakeholders. Ability to understand the larger context while effectively managing complex details. Willingness and capability to learn new technologies and adapt to evolving security landscapes. Practical experience in the following fields of vulnerability management: Endpoint Vulnerability Scanning Vulnerability Intelligence Application Security (AppSec) Vulnerability Management Vulnerability Management for cloud native workloads Desirable technical knowledge includes: Cloud services (AWS, GCP) Containers MacOS and Windows environments Data analysis and SQL
","enriched_at":1777040387053},{"id":"job_0e245c82-f41","title":"Information Security Director","source_url":"https://apply.workable.com/j/174B958FED","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"IT","description":"We're looking for an ambitious information security or cyber specialist to join our team as an Information Security Director. As a key member of our Office of the CISO, you will lead the continuous improvement of our Information Security capabilities and governance. You will be responsible for managing and maintaining the Information Security Policy Framework across Starling Group, establishing and maintaining standards for control implementation procedures, and liaising with external bodies and organisations to keep abreast of emerging trends, technologies, and legislation that have an impact on Information Security.
\nYou will also support security controls assessment, and accreditation, e.g. ISO/IEC 27001, manage the input to the Information Security Risk Register and ensure coherence with the Bank's Risk Management framework, and act as point of contact for the second, third line of defense and other stakeholders (e.g. Legal, Regulatory Affairs) and coordinate audit and request response.
\nIn addition, you will manage the creation of Board, committees and regulatory engagement meeting material and communication, establish a framework and manage the Information Security reporting capability incl. regular revision of Key Risk and Performance Indicators, and support the CISO in the yearly Information Security strategy review and roadmap definition.
\nYou will also manage the Information Security related budget, and have previous experience working in a complex IT organisation encompassing service delivery, application development and IT infrastructure.
\nYou will have an understanding of best practice within Information Security and risk management including standards such as ISO/IEC 27001, NIST, Cyber Essentials and COBIT, and an understanding of legislation and regulations that impact information Security. E.g. Data Protection Act and GDPR, DORA, Freedom of Information Act, PCI DSS.
\nYou will also have previous experience in leading, developing and motivating a team, and an understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats.
\nYou will have a good knowledge of security technologies and wider business solutions including Identity and access management, security monitoring, and data security technologies, and a good understanding of financial services and awareness of broader requirements.
\nYou will share knowledge and provide guidance on internal bank first line related processes, and take responsibility and do the right thing for customers, colleagues and partners.
\nIt would be great if you have one or more of the following qualifications, but it's not essential; Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), or Certified Information Systems Auditor.
","enriched_at":1777040367647},{"id":"job_7ec1ff82-aa4","title":"Accounts Payable Manager","source_url":"https://apply.workable.com/j/02DC8D4A82","location":"Cardiff","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Finance","description":"We're looking for an Accounts Payable Manager to join the Group Management Reporting team. This role will cover the processing and payment of all supplier invoices and staff expenses for the Starling Group, including Engine by Starling.
\nAs the lead for this function, you will oversee the accurate coding, approval, and posting of invoices and expense claims, ensuring that all financial data is captured correctly at the source. A critical focus of this role is maintaining high-standard vendor relationships by ensuring prompt payments and managing regulatory reporting related to payment practices.
\nKey responsibilities include:
\nRequirements:
\nBenefits:
\nPartner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
\nGenerous family-friendly policies.
\nPerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
\nAccess to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships.
","enriched_at":1777040363822},{"id":"job_174db4e8-df2","title":"Employee Relations Specialist","source_url":"https://apply.workable.com/j/16ED6529F4","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"HR","description":"We are looking for an experienced Employee Relations Specialist to support the delivery of a specialist Employee Relations service to the bank. The ideal candidate will have around 4+ years experience working in a specialised Employee Relations role within Financial or Professional Services.
\nThe main focus of this role will be supporting leaders with complex casework. Your work will include:
\nProviding end-to-end support to managers on employee relations issues, including employee grievances, investigations, disciplinary matters, whistleblowing and complex performance and absence management. Advising on the interplay with the FCA's Conduct Rules and Senior Manager & Certification Regime. Provide employee relations support on organisational change programmes. Proactively identify areas for improvement within the function, and support with embedding best practice ways of working. Act as an escalation point for People Partners and People Advisors on complex ER matters. Supporting the wider team in the delivery of the ER strategy. Assisting in the development of the governance framework, working closely with the Compliance, Legal and Reward teams, in relation to employee conduct issues. Assisting with selected policy drafting and review in light of any employment law and/or regulatory changes. Supporting the design and delivery of Employee Relations training to the business and the wider People team. Support with ensuring accurate reporting of Employee Relations data to allow for the production of robust ER analytics, including trend analysis and insights.
","enriched_at":1777040335903},{"id":"job_aa361620-ccb","title":"Transformation Manager for Treasury Operations","source_url":"https://apply.workable.com/j/467F453EB2","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Finance","description":"As the Transformation Manager for Treasury Operations, you will be the lead for change within the department. This is a SME-led role designed to bridge the gap between daily front-to-back operations and long-term strategic development.
\nYou will own the transition from legacy infrastructure to modern, scalable platforms, ensuring that our Cash Management, FX, Derivatives, and Fixed Income processing remains efficient, with an effective control framework throughout the project lifecycle.
\nResponsibilities:
\nProcess Engineering & Technology Integration:
\nStakeholder Management & Culture:
\nRequirements:
\nKey Performance Indicators (KPIs):
\nWe're looking for a Customer Engagement Manager to join our team. As a Customer Engagement Manager, you will play a key role in creating communication experiences that foster customer loyalty and increase product awareness and adoption. You will be responsible for developing and delivering compelling communications across a channel mix that includes email, mobile notifications, and in-app messaging. You'll work autonomously to brief, design, build, execute, and analyse campaigns. You'll take the lead on communications supporting large-scale campaigns driven by product and marketing initiatives. You will also be instrumental in spearheading the development of our automated customer journeys.
\nWhether it's early life, retention, or re-engagement, your expertise will be required to meticulously analyse customer behavioural data, identifying opportunities to integrate communication flows that yield measurable outcomes and significant business value. We welcome a test-and-learn curious mindset, and you should always be on the lookout for how we can improve our communications through tech and industry innovation, or through new ways to effectively communicate with our customers.
\nWe are a regulated bank and with that comes great responsibility. You must have a strong eye for detail and an understanding of processes that need to be followed. That being said, we don't want to feel like 'any other bank', we want everything we put in front of customers to feel relevant, timely, and help them be good with money.
","enriched_at":1777040331642},{"id":"job_70c8e2e1-244","title":"Head of Social Media","source_url":"https://apply.workable.com/j/2BD54F6CCE","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Marketing","description":"We're hiring a Head of Social Media to join our Marketing team during a pivotal new phase of growth. You'll shape Starling's social strategy across multiple platforms as we launch our new brand platform with major above and below-the-line advertising.
\nYour goal is to move Starling out of the banking category and into the heart of culture. You will treat content as our primary engine for growth, enabling and celebrating our audiences to show the world what it truly means to be good with money.
\nKey Responsibilities:
\nRequirements:
\nWe're looking for a talented and passionate Lead Risk Analyst - Model Validation to join our Model Risk Oversight Team. The team focuses on validating and overseeing the risks associated with all models across Starling, particularly those involving advanced modeling techniques (including AI).
\nAs a Lead Analyst - Model Validation, you will be responsible for:
\nValidating different types of models used across Starling, such as IFRS 9, Forecasting, Operational Risk, AI/ML models. Producing validation reports whilst engaging with the model developers and model owners to ensure the validation findings are understood and can be addressed within the agreed timelines. Producing committee papers and presenting at committees. Presenting high-level validation findings to Senior leadership. Engaging and forming close relationships with the key stakeholders to enable good model risk management practices throughout the model lifecycle.
\nRequirements Graduate level education preferable, ideally in a numerical degree (or an equivalent work experience); Experience in model validation or model development, ideally across different model types. Knowledge of the AI models would be a bonus. Expert in the use of analytical tools such as Python/R/SQL/SAS and spreadsheets. Ability to articulate findings from analysis in a succinct and clear way that is suitable for the target audience. Organised, flexible and adaptable, with the ability to switch between tasks seamlessly. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Good knowledge of regulatory and risk management guidelines, such as EBA guidelines, CRR and PRA rules would be a bonus.
\nBenefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day’s holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships
","enriched_at":1777040239722}],"category_normalised":[{"category":"finance","count":8},{"category":"engineering","count":8},{"category":"operations","count":2},{"category":"marketing","count":2},{"category":"hr","count":2},{"category":"it","count":1},{"category":"design","count":1}],"velocity":{"weeks":[{"week_start":"2026-03-16","count":6},{"week_start":"2026-03-30","count":1},{"week_start":"2026-04-20","count":17}],"trend":"stable","wow_pct":1600},"momentum":{"recent_14d":17,"prior_14d":1,"growth_pct":1600,"classification":"stable"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":0,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":24,"industry_total":24,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.218,"skill_weighted_score":0.279,"top_exposed_titles":[],"top_exposed_skills":[{"skill":"Cloud Security","count":3,"score":0.31},{"skill":"Risk Management","count":3,"score":0.279},{"skill":"Python","count":3,"score":0.248}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United Kingdom","count":17,"share_pct":70.8},{"region":"Unknown","count":6,"share_pct":25},{"region":"Canada","count":1,"share_pct":4.2}],"emerging":[{"region":"United Kingdom","recent_30d":13,"prior_30d":4,"growth_pct":225},{"region":"Unknown","recent_30d":5,"prior_30d":1,"growth_pct":400}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":3,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Information Security Director","location":"London","posted_at":"2026-04-24"},{"title":"Head of Social Media","location":"London","posted_at":"2026-04-24"},{"title":"Director of Reward","location":"London","posted_at":"2026-04-24"}]},"posting_dynamics":{"median_days_open":11,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":31}}}}