We're looking for an Operations Program Manager (OPM) – Regional Lead to drive system-level improvements, operational performance, and structural reliability across the region. As our operations continue to expand, this role will be critical in identifying root causes, implementing durable fixes, and driving measurable improvements in key performance metrics.
\nYou will act as both a systems owner and escalation authority, ensuring support workflows are scalable, efficient, and aligned with global standards while adapting to local operational needs. You will serve as the bridge between frontline execution and system design, ensuring consistency, stability, and continuous improvement across regional operations.
\nYou will be part of a highly collaborative and impact-driven team, working closely with Team Leads, SMEs, Product, Engineering, and Operations stakeholders. This role is ideal for someone who thrives in ambiguity, enjoys solving complex operational challenges, and is relentless in driving high-quality outcomes at scale.
\nResponsibilities:
\nIdeally you'd have:
\nNice to haves:
\nWe're looking for an Industrial Security Specialist who will play a vital role in supporting personnel security, physical security, and program support. The ideal candidate brings strategic and operational experience, a security-first mindset, and a willingness to engage directly with customers, employees, and stakeholders. If you're excited by ensuring the integrity and protection of national security, we invite you to apply.
\nThis Industrial Security Specialist will report to the Industrial Security team with close collaboration with GRC, Workplace, and cross-functional teams to support the Public Sector security strategy for Scale. You will:
\nIdeally, you'd have:
\nNice to haves:
\nCompensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental, and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
\nThe base salary range for this full-time position in the location of Washington DC/Hawaii is: $108,000-$135,000 USD
\nThe base salary range for this full-time position in the location of St. Louis/Suffolk is: $89,600-$112,000 USD
","enriched_at":1777997198436},{"id":"job_3a56fe3d-150","title":"Director of Product Management, Forward Deployed & Strategy","source_url":"https://job-boards.greenhouse.io/scaleai/jobs/4669229005","location":"New York, NY","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Engineering","description":"Lead a high-stakes team of Product Managers responsible for successful delivery and integration of Scale products into complex customer environments.
\nOwn the feedback loop that converts bespoke field wins into scalable, repeatable product strategy, partnering deeply with Sales/GTM and EPD (Eng/Product/Design).
\nHire, mentor, and deploy PMs across strategic accounts (e.g., Fortune 100, government).
\nIdentify patterns across deployments; decide which bespoke solutions should move from custom to core product.
\nPrimary product partner to Sales/GTM leadership to align roadmap with market demand.
\nProvide strategic + technical oversight to unblock high-priority deployments in “red zones.”
\nChampion the voice of the field within internal EPD teams.
\nIdeal Background:
\n10+ years of product leadership, including 4+ years managing Product Management teams.
\nExperience in forward-deployed models or top-tier technical consulting / implementation.
\nHigh technical IQ: comfort with APIs, data pipelines, SQL; understands how data quality affects model performance.
\nExtreme ownership + systems thinking; navigates complex stakeholder landscapes from engineers to C-suite.
","enriched_at":1777561546520},{"id":"job_d86069aa-6de","title":"Senior AI Infrastructure Engineer - Training Platform","source_url":"https://job-boards.greenhouse.io/scaleai/jobs/4689751005","location":"San Francisco, CA; Seattle, WA; New York, NY","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Engineering","description":"As a Senior AI Infrastructure Engineer on the Machine Learning Infrastructure team, you will build the 'Operating System' for large-scale GPU clusters. You will architect a high-performance training platform that handles the immense complexity of multi-thousand GPU workloads, ensuring every cycle is used efficiently. Your work directly determines the velocity at which our researchers can train and iterate on the world's most advanced models.
\nThe ideal candidate is a systems expert who thrives on solving the orchestration, networking, and reliability challenges that emerge at massive scale. You will partner closely with researchers to build a seamless, resilient environment that transforms raw compute into breakthrough AI.
\nResponsibilities:
\nIdeally you'd have:
\nNice to haves:
\nCompensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
","enriched_at":1777471521576},{"id":"job_c2e8e716-70c","title":"Principal Solutions Engineer, Enterprise","source_url":"https://job-boards.greenhouse.io/scaleai/jobs/4689909005","location":"New York, NY; San Francisco, CA","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"As a Principal Solutions Engineer at Scale, you will play a critical role in powering the next generation of AI applications across the enterprise. You will operate as a senior technical leader on the front lines, shaping how the world's most innovative companies adopt, deploy, and scale AI with Scale.
\nYou will own technical strategy and execution for the company's most complex, high-value enterprise opportunities, acting as the ultimate arbiter of the 'technical win'. You will serve as a trusted advisor to executive stakeholders, guiding long-term AI/LLM adoption strategies.
\nKey responsibilities include:
\nIdeal candidates will have a deep technical background with significant experience in customer-facing engineering roles at enterprise scale. They will have a proven track record of owning and closing complex, multi-stakeholder technical deals with Fortune 500 or equivalent enterprises.
\nAdditionally, they will have strong systems thinking and architecture experience across cloud, data, and AI/ML systems, hands-on experience with programming languages such as Python, Java, or similar, and the ability to prototype and validate solutions when needed.
\nExperience operating as a senior technical advisor to executive stakeholders, with strong presence and credibility, is also essential. Demonstrated ability to navigate ambiguity, influence without authority, and drive alignment across diverse teams is required.
\nExceptional communication skills, with the ability to translate between business, product, and technical audiences, are necessary. A high degree of ownership, intellectual curiosity, and bias for action in fast-paced, ambiguous environments is also expected.
\nNice to have qualifications include deep experience with Generative AI/LLM applications in enterprise environments, background in forward-deployed engineering or building production-grade ML systems, and experience in regulated industries such as financial services, insurance, or healthcare.
\nCompensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.
\nScale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval. You'll also receive benefits including, but not limited to: Comprehensive health, dental, and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
","enriched_at":1777471501220},{"id":"job_3e3bc10b-876","title":"Enterprise Account Executive (Healthcare & Life Sciences)","source_url":"https://job-boards.greenhouse.io/scaleai/jobs/4689919005","location":"New York, NY; San Francisco, CA","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"You will act as a strategic partner to clinical, operational, and technical leaders, helping them transform core workflows such as clinical documentation, prior authorization, revenue cycle, pharmacovigilance, clinical trials, medical affairs, and patient engagement through AI agents.
\nThis is a highly consultative, technical enterprise sales role requiring deep domain fluency, strong executive presence, and the ability to navigate regulatory, compliance, and multi-stakeholder complexity.
\nYou will own the full customer lifecycle - from origination through close, deployment, and expansion - while quarterbacking cross-functional teams across Solutions Engineering, Product, Research, and Delivery to land and scale high-impact AI programs.
\nKey responsibilities include:
\nIdeal candidates will have 8-12+ years of enterprise sales experience, with significant focus on healthcare or life sciences, and a proven track record of closing and expanding large, complex, multi-million dollar deals in regulated environments.
\nCompensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors.
\nFor pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $200,000-$230,000 USD
","enriched_at":1777471490997},{"id":"job_12af9a5e-d72","title":"Enterprise Account Executive (Financial Services)","source_url":"https://job-boards.greenhouse.io/scaleai/jobs/4689917005","location":"New York, NY; San Francisco, CA","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"You will operate as a strategic partner to senior executives across the business, technology, and risk organisations, helping them reimagine core workflows through AI agents. This is a highly consultative, technical enterprise sales role requiring deep domain fluency, executive presence, and the ability to navigate regulatory, security, and multi-stakeholder complexity.
\nYou will own the full customer lifecycle - from origination through close, deployment, and expansion - while acting as the quarterback across Solutions Engineering, Product, Research, and Delivery teams to land and scale high-impact AI programs.
\nKey responsibilities include:
\nIdeal candidates will have:
\nNice to haves include experience selling agentic AI, LLM platforms, or automation solutions into financial services, background working with or alongside risk, compliance, or data organisations, familiarity with regulatory considerations, and prior experience in high-growth or emerging technology environments.
\nCompensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors. Employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval. Benefits include comprehensive health, dental, and vision coverage, retirement benefits, a learning and development stipend, and generous PTO.
","enriched_at":1777471476649},{"id":"job_9f638c29-3a2","title":"Product Manager, Public Sector GenAI Test & Evaluation (T&E)","source_url":"https://job-boards.greenhouse.io/scaleai/jobs/4687591005","location":"San Francisco, CA; St. Louis, MO; New York, NY; Washington, DC","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Engineering","description":"At Scale, we're looking for a Product Manager to lead the development of our evaluation capabilities for public sector GenAI applications. As a high-horsepower technical leader, you'll define the vision and roadmap for our evaluation tech stack, traversing multiple engineering organisations across Scale. You'll identify bottlenecks, distill technical friction into actionable plans, and drive execution.
\nKey objectives include refining the tech stack that allows ML teams to hillclimb, and surfacing critical performance information to stakeholders. You'll work across Scale's commercial and public sector teams to define requirements, ensuring our evaluation services are robust enough for the most demanding government use cases.
\nMinimum Qualifications:
\nPreferred Qualifications:
\nCompensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.
\nYou'll also receive benefits including comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
","enriched_at":1777122218822},{"id":"job_e8f1c799-71a","title":"Engagement Manager","source_url":"https://job-boards.greenhouse.io/scaleai/jobs/4687050005","location":"San Francisco, CA; New York, NY","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Engineering","description":"Scale's Generative AI business is experiencing rapid growth and expansion. As an Engagement Manager, you will be the primary owner of customer relationships, managing ongoing projects and driving end-to-end engagements from new projects and pilots. You will work cross-functionally to ensure Scale products and services are delivered consistently and on-time.
\nYour key responsibilities will include:
\nTo succeed in this role, you will need:
\nNice to have:
\nScale's Generative AI business is experiencing significant growth and expansion. As an Engagement Management Lead, you will play a critical role in driving customer success and growth. You will operate at the centre of Scale's most strategic customer relationships, serving as both a trusted operator and thought partner to leading AI research teams.
\nYour primary responsibility will be to build and maintain deep, trust-based relationships with customer researchers and leads, serving as a thought partner throughout the project lifecycle. You will navigate difficult customer conversations around pricing, quality, and delivery expectations with confidence and clarity.
\nTo succeed in this role, you will need to identify and develop expansion opportunities through close customer engagement and a strong track record of execution. You will also need to own a portfolio of complex, strategic projects with full accountability for delivery, quality, customer sentiment, and commercial outcomes.
\nIdeal candidates will have 5+ years of work experience, with experience in consulting or as a technical product or program management role. A proven track record in B2B client-facing roles, including building and expanding relationships and navigating complex customer dynamics, is also essential.
\nNice-to-have qualifications include a graduate degree (PhD, MS) or research experience in a STEM field, experience at a frontier lab or company developing foundational models, or in a technical role at a high-growth AI company.
\nIn this role, you will receive a competitive compensation package, including base salary, equity, and benefits. The salary range for this position is $192,800-$241,000 USD per year.
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