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optimize, and scale best-in-class operations for Pomelo&#39;s doula business line by delivering data-driven analysis, insights, and operational initiatives that drive impact for our members.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Analyze and report on key operational metrics and performance trends for Pomelo&#39;s doula business.</li>\n<li>Leverage data insights to identify and prioritize areas for operational efficiency, and implement critical process improvements.</li>\n<li>Own end-to-end operations for new plan launches, including clinical team capacity planning and SOP development</li>\n<li>Own key operational projects that improve how we deliver care for our members, including using analytical rigor to assess project success. Proactively communicate project timelines and roadblocks with cross-functional partners to ensure deliverables are met.</li>\n<li>Collaborate with cross-functional teams including Revenue Cycle Management, Accounting, Strategic Finance, Partnerships, and Customer Success to ensure success of our doula business line.</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>3+ years of experience in a strategic analytical role, preferably in consulting, finance, or at a high-growth start-up.</li>\n<li>3+ years of experience independently performing complex data analysis using Excel or similar, as well as creating data visualizations (e.g. Metabase, Looker).</li>\n<li>Demonstrated ability to build flexible models with a high degree of forecasting accuracy to inform business strategy</li>\n<li>Comfortable leveraging a wide range of tools, including AI, to drive efficiency and insights</li>\n<li>A proactive and resourceful problem-solver who is comfortable navigating ambiguity and independently seeks out answers and solutions</li>\n<li>High degree of accountability and follow through; you own the outcome of your work and possess strong prioritization and time management skills</li>\n<li>Collaborative team player with excellent communication skills, both written and verbal</li>\n<li>Highly organized with a strong attention to detail.</li>\n</ul>\n<h3>Bonus Points</h3>\n<ul>\n<li>Experience with SQL</li>\n<li>Healthcare/health tech experience</li>\n</ul>","enriched_at":1777047129114},{"id":"job_6c0134cb-0b5","title":"Bilingual Outbound Enrollment Specialist (Texas)","source_url":"https://job-boards.greenhouse.io/pomelocare/jobs/5977942004","location":"United States","job_type":"full-time","experience_level":"entry","work_arrangement":"remote","category":"Healthcare","description":"<h4>Job Title: Bilingual Outbound Enrollment Specialist (Texas)</h4>\n<p>As a Bilingual Outbound Enrollment Specialist at Pomelo Care, you will play a crucial role in enrolling patients into our services. You will make outbound calls to patients, educate them on our clinical and social resources, and assist them in scheduling appointments and follow-up care.</p>\n<h4>Responsibilities:</h4>\n<ul>\n<li>Conduct high-volume outbound calls to patients to provide information and education about Pomelo Care services and resources.</li>\n<li>Achieve member enrollment goals as driven by company KPIs.</li>\n<li>Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs.</li>\n<li>Document all interactions and maintain timely, accurate records of patient outreach activities.</li>\n<li>Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services.</li>\n<li>Work with families to schedule appointments and follow-up care as needed.</li>\n<li>Participate in training and development opportunities to stay current on healthcare trends and regulations.</li>\n<li>Manage inbound calls from potential patients.</li>\n</ul>\n<h4>Requirements:</h4>\n<ul>\n<li>Ability to work Monday-Friday, 8:30am - 5:00pm CT</li>\n<li>Fluent in Spanish and English</li>\n<li>Strong, empathetic communication skills</li>\n<li>Motivated by goals, metrics, and monthly bonus program</li>\n<li>Passionate about changing the current landscape of healthcare</li>\n<li>Strong organizational and time-management skills</li>\n<li>Ability to work independently and as part of a team</li>\n<li>Willing to work occasional overtime hours</li>\n<li>Are internet-connected, able to work remotely</li>\n</ul>\n<h4>Bonus Points:</h4>\n<ul>\n<li>Experience working in a fast-paced and dynamic startup environment</li>\n<li>Experience in outreach enrollments and prospecting</li>\n<li>Ability to scope and tackle ambiguous problems</li>\n</ul>\n<h4>Why Join Our Team?</h4>\n<p>By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you&#39;ll learn, grow, be challenged, and have fun with your team while doing it.</p>\n<h4>Benefits:</h4>\n<ul>\n<li>Competitive healthcare benefits</li>\n<li>Generous vacation policy</li>\n<li>Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&amp;A questions, and opportunities for 1-1 mentorship)</li>\n</ul>","enriched_at":1777047114877},{"id":"job_2aacefa6-96a","title":"Bilingual Outbound Enrollment Specialist (Georgia)","source_url":"https://job-boards.greenhouse.io/pomelocare/jobs/5977943004","location":"United States","job_type":"full-time","experience_level":"entry","work_arrangement":"remote","category":"Healthcare","description":"<p>As a Bilingual Outbound Enrollment Specialist at Pomelo Care, you will play a crucial role in enrolling patients into our services. Your primary responsibility will be to make outbound calls to patients to provide information and education about Pomelo Care services and resources. You will also support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs.</p>\n<p>Key Responsibilities:</p>\n<ul>\n<li>Conduct high-volume outbound calls to patients to provide information and education about Pomelo Care services and resources.</li>\n<li>Achieve member enrollment goals as driven by company KPIs.</li>\n<li>Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs.</li>\n<li>Document all interactions and maintain timely, accurate records of patient outreach activities.</li>\n<li>Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services.</li>\n<li>Work with families to schedule appointments and follow-up care as needed.</li>\n<li>Participate in training and development opportunities to stay current on healthcare trends and regulations.</li>\n<li>Manage inbound calls from potential patients.</li>\n</ul>\n<p>We believe in rewarding high performance that drives our mission forward. This role offers a starting base salary of $45,000 - $55,000 with significant upside earning potential. Specialists are offered an uncapped performance bonus paid out monthly, and on-target earnings range from $70,000 - $100,000.</p>","enriched_at":1777047104252},{"id":"job_77ce15ec-c88","title":"Head of Commercial Partnerships","source_url":"https://job-boards.greenhouse.io/pomelocare/jobs/5980319004","location":"United States","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Healthcare","description":"<p>Your North Star: Architect, lead, and scale Pomelo&#39;s commercial partnerships to expand our reach across the commercial payer landscape nationwide.</p>\n<p>The Head of Commercial Partnerships will lead a team of Strategic Partnerships Directors, responsible for driving new strategic relationships with commercial payers. Unlike a traditional sales role, you will focus on strategic business development, identifying opportunities to integrate Pomelo&#39;s care model into commercial benefit designs. You will be accountable for your team&#39;s performance against growth goals by hiring a high-performing team that understands the nuances of the commercial payer market, employer-sponsored health trends, and value-based contracting.</p>\n<h4>Responsibilities:</h4>\n<ul>\n<li>Hire, mentor, and lead a team of Partnership Leads to achieve and exceed growth goals specifically within the commercial payer market</li>\n<li>Develop and operationalize our commercial go-to-market strategy, focusing on partnership structures that align with commercial payer incentives and member engagement goals</li>\n<li>Forecast and report on partnership development performance, focusing on the complex, relationship-driven nature of commercial contracting</li>\n<li>Establish clear metrics and accountability for the full partnership lifecycle, from initial BD outreach and strategic alignment through to final contract execution</li>\n<li>Refine and articulate Pomelo&#39;s value proposition to differentiate our model in a competitive commercial landscape</li>\n<li>Support the team in navigating the intricate organizational hierarchies of national and regional commercial plans to accelerate partnership velocity</li>\n<li>Monitor commercial health trends, including shifts in fully-insured vs. self-insured dynamics and private-sector value-based care evolution</li>\n<li>Represent Pomelo externally at major industry conferences and partnership summits to build long-term relationships with key commercial stakeholders</li>\n</ul>\n<h4>Requirements:</h4>\n<ul>\n<li>10+ years of experience in business development or strategic partnerships, with bonus points for direct experience in commercial payer partnerships and private sector healthcare</li>\n<li>4+ years of experience leading high-performing BD or partnership teams</li>\n<li>A proven track record of building complex, long-term partnerships with large enterprises rather than transactional sales</li>\n<li>A leader who can hire and retain talent capable of navigating the nuanced, high-level negotiations inherent in the commercial sector</li>\n<li>Strong accountability for growth KPIs with a command of partnership metrics and lifecycle management</li>\n</ul>","enriched_at":1777046942554},{"id":"job_5b0d6daf-747","title":"Bilingual Outbound Enrollment Specialist (Arizona)","source_url":"https://job-boards.greenhouse.io/pomelocare/jobs/5977941004","location":"United States","job_type":"full-time","experience_level":"entry","work_arrangement":"remote","category":"Healthcare","description":"<p>As a Bilingual Outbound Enrollment Specialist at Pomelo Care, you will be responsible for enrolling patients into our services by making outbound calls and educating them on our clinical and social resources. You will work closely with patients and families to address their concerns and provide guidance on how we can support their needs.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Conduct high-volume outbound calls to patients to provide information and education about Pomelo Care services and resources.</li>\n<li>Achieve member enrollment goals as driven by company KPIs.</li>\n<li>Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs.</li>\n<li>Document all interactions and maintain timely, accurate records of patient outreach activities.</li>\n<li>Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services.</li>\n<li>Work with families to schedule appointments and follow-up care as needed.</li>\n<li>Participate in training and development opportunities to stay current on healthcare trends and regulations.</li>\n<li>Manage inbound calls from potential patients.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Fluent in Spanish and English.</li>\n<li>Strong, empathetic communication skills.</li>\n<li>Motivated by goals, metrics, and monthly bonus program.</li>\n<li>Passionate about changing the current landscape of healthcare.</li>\n<li>Strong organizational and time-management skills.</li>\n<li>Ability to work independently and as part of a team.</li>\n<li>Willing to work occasional overtime hours.</li>\n<li>Are internet-connected, able to work remotely.</li>\n</ul>\n<p>Bonus points if you have any of the following:</p>\n<ul>\n<li>Experience working in a fast-paced and dynamic startup environment.</li>\n<li>Experience in outreach enrollments and prospecting.</li>\n<li>Ability to scope and tackle ambiguous problems.</li>\n</ul>","enriched_at":1777046897361},{"id":"job_8cb6707b-8c3","title":"Senior Product Security Engineer","source_url":"https://job-boards.greenhouse.io/pomelocare/jobs/5829729004","location":"United States","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>JOB DESCRIPTION:</p>\n<h4>About us</h4>\n<p>At Pomelo Care, we are redefining the healthcare journey for women and children. As the leading virtual medical practice in our field, we provide a continuous circle of support,from the first steps of family building and the complexities of pregnancy to the nuances of postpartum, pediatric, and midlife care.</p>\n<h4>What you&#39;ll do</h4>\n<p>As our first Product Security Engineer, you will sit at the intersection of Security and Software Engineering. Reporting directly to the CISO, you will be a &quot;Security Builder&quot;: embedded within our engineering teams with the autonomy needed to build the automation, tools, and workflows that make security a seamless part of the software development lifecycle.</p>\n<p>You aren&#39;t just finding bugs; you are building the systems that prevent and fix them at scale. Your work will be centered on three core strategic pillars:</p>\n<ul>\n<li>Secure architecture and auth: you will design and implement auth enhancements such as magic link improvements and access/audit log features to monitor access and improve transparency.</li>\n</ul>\n<ul>\n<li>Privacy engineering: you will lead the privacy engineering initiatives including DSAR integration, building automated data deletion capabilities directly into the Pomelo mobile app and our internal platform to ensure seamless compliance. You will also help improve privacy-preserving data de-identification and anonymization as needed.</li>\n</ul>\n<ul>\n<li>Full-cycle remediation: you will own the end-to-end pentest-to-fix lifecycle. This means you don&#39;t just triage reports; you write the code to fix penetration test findings, remediate SAST issues, and build greenkeeping systems for high-volume dependency patching with regression testing.</li>\n</ul>\n<p>Beyond these pillars, you will serve as a high-leverage engineering partner to the broader InfoSec team by:</p>\n<ul>\n<li>Building secure-by-default libraries: reducing the load on core Software Engineering by creating internal libraries and patterns that make security the default path.</li>\n</ul>\n<ul>\n<li>Threat modeling: partnering with engineering leads to conduct threat modeling and ensure secure design at the earliest stages of the development process.</li>\n</ul>\n<ul>\n<li>Scaling through collaboration: as a security resource embedded in our engineering teams, you will help engineering squads navigate complex security use cases, translating GRC requirements into elegant code rather than manual checklists.</li>\n</ul>\n<h4>Who you are</h4>\n<p>You’re an enthusiastic and collaborative engineer who enjoys solving meaningful problems through code. You view security as a product challenge, and you believe the best way to secure a system is to make the &quot;secure way&quot; the &quot;easy way.&quot; In particular, you:</p>\n<ul>\n<li>Are a builder first: Have 5+ years of software engineering experience with a strong foundation in computer science and a track record of shipping production-grade code (Python, Go, Kotlin or similar).</li>\n</ul>\n<ul>\n<li>Have a security mindset: You understand the OWASP Top 10, identity flows and prompt injections, but you’d rather build a system that eliminates a class of vulnerability than manually triage individual alerts. You believe security expertise should be embedded into the development process, not bolted on at the end.</li>\n</ul>\n<ul>\n<li>Are an automation enthusiast: you enjoy tackling complex problems with practical automation and are keeping up with trends in LLM agents to multiply your engineering impact.</li>\n</ul>\n<ul>\n<li>Navigate ambiguity: as a floating resource across various engineering teams, you are comfortable context-switching and can quickly build rapport with different engineering teams to understand their needs.</li>\n</ul>\n<h4>We’ll be super excited if you</h4>\n<ul>\n<li>Have experience with Google Cloud Platform (GCP), Github Advanced Security (GHAS), Stytch, Sentry, Fullstory, Statsig or similar technology stack.</li>\n</ul>\n<ul>\n<li>Have prior experience in healthcare data, including understanding of HIPAA, SOC 2 Type 2 and HITRUST compliance requirements.</li>\n</ul>\n<ul>\n<li>Have experience building data infrastructure that supports AI/ML workloads,internal developer platforms and privacy preserving data de-identification and anonymization techniques.</li>\n</ul>\n<ul>\n<li>Have previously worked in a fast-paced, product-oriented startup environment.</li>\n</ul>\n<h4>Why you should join our team</h4>\n<p>By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup that always puts the patient first. You will learn, grow and be challenged -- and have fun with your team while doing it.</p>\n<p>We strive to create an environment where employees from all backgrounds are respected. We also offer:</p>\n<ul>\n<li>Competitive healthcare benefits</li>\n</ul>\n<ul>\n<li>Generous equity compensation</li>\n</ul>\n<ul>\n<li>Unlimited vacation</li>\n</ul>\n<ul>\n<li>Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&amp;A questions, and opportunities for 1-1 mentorship)</li>\n</ul>","enriched_at":1776527956805},{"id":"job_9878121b-7d3","title":"Senior Manager, Growth","source_url":"https://job-boards.greenhouse.io/pomelocare/jobs/5623218004","location":"United States","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<h3>Job Description</h3>\n<p>At Pomelo Care, we are redefining the healthcare journey for women and children. As the leading virtual medical practice in our field, we provide a continuous circle of support,from the first steps of family building and the complexities of pregnancy to the nuances of postpartum, pediatric, and midlife care.</p>\n<h4>Your North Star:</h4>\n<p>Own and accelerate Pomelo’s health plan partnership pipeline, driving deal strategy to expand our opportunities to serve patients.</p>\n<h4>Responsibilities:</h4>\n<ul>\n<li>Drive deal strategy with data-driven insights on pipeline effectiveness and conduct deep strategic research on health plan priorities and state policy changes to identify high-value engagement opportunities.</li>\n</ul>\n<ul>\n<li>Source, track, and nurture a robust pipeline of health plan opportunities. You will focus on identifying high-potential partners and driving deal velocity, particularly within large national payers</li>\n</ul>\n<ul>\n<li>Architect and develop high-stakes presentation materials for strategic partnership opportunities, ensuring the narrative resonates with health plan stakeholders across leadership levels and functions.</li>\n</ul>\n<ul>\n<li>Advocate for prospect needs internally and lead strategic cross-functional projects critical to Pomelo’s growth. Work in lockstep with Partnerships and Marketing teams to align on prospective customer opportunities, events, and market messaging.</li>\n</ul>\n<ul>\n<li>Lead the development of pricing models and collaborate with legal/compliance to advance contracting processes.</li>\n</ul>\n<h4>Who You Are:</h4>\n<ul>\n<li>5-7+ years of experience in a client-facing or analytical role; management consulting background is strongly preferred.</li>\n</ul>\n<ul>\n<li>3+ years of healthcare experience, specifically working with health plans.</li>\n</ul>\n<ul>\n<li>Strategic Problem Solver: You have strong problem-solving and project management experience, capable of managing competing priorities across cross-functional teams.</li>\n</ul>\n<ul>\n<li>Entrepreneurial &amp; Driven: You are highly adaptive, entrepreneurial, and pragmatic, able to turn abstract ideas into commercial action in a fast-paced environment.</li>\n</ul>\n<ul>\n<li>Exceptional Communicator: You possess executive-level written and verbal communication skills, with the ability to distill complex healthcare concepts into simple, compelling messaging.</li>\n</ul>\n<h4>Why you should join our team</h4>\n<p>By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you&#39;ll learn, grow, be challenged, and have fun with your team while doing it.</p>\n<h4>Benefits</h4>\n<ul>\n<li>Competitive healthcare benefits</li>\n</ul>\n<ul>\n<li>Generous equity compensation</li>\n</ul>\n<ul>\n<li>Unlimited vacation</li>\n</ul>\n<ul>\n<li>Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&amp;A questions, and opportunities for 1-1 mentorship)</li>\n</ul>","enriched_at":1776527836487},{"id":"job_d3c8524b-469","title":"Doula (Missouri)","source_url":"https://job-boards.greenhouse.io/pomelocare/jobs/5972830004","location":"Missouri, USA","job_type":"contract","experience_level":null,"work_arrangement":"remote","category":"Healthcare","description":"<h4>Job Title</h4>\n<p>Doula (Missouri)</p>\n<h4>About Us</h4>\n<p>At Pomelo Care, we redefine the healthcare journey for women and children. As the leading virtual medical practice in our field, we provide a continuous circle of support.</p>\n<h4>Role Description</h4>\n<p>As a doula serving Pomelo patients, you will educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period. You will play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time.</p>\n<h4>Support for Your Doula Practice</h4>\n<p>By joining the Pomelo community, we provide the support you need to focus on what you do best - caring for families.</p>\n<h5>Focus on Care, Not Paperwork</h5>\n<p>We handle the credentialing, billing, and administrative hassle of accepting insurance. You get reliable and timely payment for your work without the back-office headache.</p>\n<h5>Grow Your Client Base</h5>\n<p>We provide client outreach support to help you connect with families who need your services.</p>\n<h5>Comprehensive Support</h5>\n<p>You’ll have access to dedicated administrative and technical support to navigate our systems, as well as charting and documentation support to streamline your workflow.</p>\n<h5>A Thriving Peer Community</h5>\n<p>Connect with a vibrant and growing network of hundreds of doulas. Access the Pomelo Doula community for peer support, shared learning, and connection.</p>\n<h5>Maintain Your Flexibility</h5>\n<p>You choose how many clients you see through Pomelo, allowing you to set the hours and workload that fit your life.</p>\n<h4>Requirements</h4>\n<ul>\n<li>Completed certification/training as a birth and/or full spectrum doula.</li>\n<li>Experience working as a doula with an in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery.</li>\n<li>Strong verbal and written communication skills, with the ability to connect with families from diverse backgrounds both virtually and in-person.</li>\n<li>Comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems.</li>\n<li>Have availability for virtual and in-person work, as well as evenings and weekends, to accommodate the needs of families.</li>\n</ul>\n<h4>Credentialing Process &amp; Next Steps</h4>\n<p>Once you apply, our team will guide you through the credentialing process, which includes:</p>\n<ul>\n<li>Meet with someone from our recruitment team for a 30-minute video call</li>\n<li>Provide proof/verification of:</li>\n<li>Medicaid Provider ID</li>\n<li>Doula training/certification</li>\n<li>NPI number</li>\n<li>Adult &amp; Infant CPR/First Aid certification</li>\n<li>Doula Match Profile</li>\n<li>Personal liability insurance</li>\n<li>Complete a background screening</li>\n</ul>\n<h4>Why You Should Join Our Team</h4>\n<p>By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve.</p>","enriched_at":1776527799012},{"id":"job_ca83cb16-564","title":"Accounting Manager","source_url":"https://job-boards.greenhouse.io/pomelocare/jobs/5839533004","location":"United States","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Finance","description":"<p>We are seeking an experienced and motivated Accounting Manager to join our rapidly growing organization. As the primary owner of the general ledger and expense management functions, you will oversee and manage day-to-day accounting operations, including accounts payable and the general ledger. You will lead the month-end close process for the general ledger and expenses, ensuring accurate journal entries, account reconciliations, and analysis. You will also review monthly consolidated financial statements and ensure accurate and timely internal and external reporting. Additionally, you will prepare technical accounting research, assist with the implementation of new accounting standards, and manage documentation of internal controls over financial reporting to ensure audit readiness and process integrity. You will partner with finance team members and cross-functional stakeholders to build and support accounting systems, offering recommendations to automate and leverage AI to drive efficiencies and scale. You will also collaborate closely with the FP&amp;A team on budgeting and forecasting to align accounting actuals with future growth targets. As a manager, you will oversee a Staff Accountant, including oversight of day-to-day responsibilities and long-term career development. You will also collaborate and provide support to business owners as needed for ad hoc analyses and projects.</p>\n<p>The ideal candidate has a bachelor&#39;s degree in Accounting or Finance and 5+ years of experience working on an accounting team, ideally at a rapidly growing, early-stage company. They should have experience managing and mentoring a team, excellent attention to detail, and strong, collaborative analytical and problem-solving abilities. They should also be able to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Extra credit is given for active CPA, Big 4 experience, and understanding of Friendly PC model and implications for accounting processes and controls.</p>","enriched_at":1776527798174},{"id":"job_87267c91-f19","title":"Outbound Enrollment Specialist","source_url":"https://job-boards.greenhouse.io/pomelocare/jobs/5684418004","location":"United States","job_type":"full-time","experience_level":"entry","work_arrangement":"remote","category":"Healthcare","description":"<p>Job Title: Outbound Enrollment Specialist</p>\n<p>As an Outbound Enrollment Representative at Pomelo Care, you will be responsible for making outbound calls to patients to enroll them into our services. You will also educate patients on our clinical and social resources available to them through their health plan.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Conduct high volume outbound calls to patients to provide information and education about Pomelo Care services and resources.</li>\n<li>Achieve member enrollment goals as driven by company KPIs.</li>\n<li>Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs.</li>\n<li>Document all interactions and maintain timely, accurate records of patient outreach activities.</li>\n<li>Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services.</li>\n<li>Work with families to schedule appointments and follow-up care as needed.</li>\n<li>Participate in training and development opportunities to stay current on healthcare trends and regulations.</li>\n<li>Manage inbound calls from potential patients.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Starting base salary of $40,000 - $50,000 with significant upside earning potential.</li>\n<li>Uncapped performance bonus paid out monthly.</li>\n<li>On-target earnings range from $70,000 - $100,000.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Ability to work Monday-Friday, 8:30am - 5:00pm CT.</li>\n<li>Strong, empathetic communication skills.</li>\n<li>Motivated by goals, metrics, and monthly bonus program.</li>\n<li>Passionate about changing the current landscape of healthcare.</li>\n<li>Strong organizational and time-management skills.</li>\n<li>Ability to work independently and as part of a team.</li>\n<li>Willing to work occasional overtime hours.</li>\n<li>Are internet-connected, able to work remotely.</li>\n</ul>\n<p>Preferred Qualifications:</p>\n<ul>\n<li>Experience working in a fast-paced and dynamic startup environment.</li>\n<li>Experience in outreach enrollments and prospecting.</li>\n<li>Familiar working with people assigned to Medicaid health plans.</li>\n<li>Ability to scope and tackle ambiguous problems.</li>\n</ul>","enriched_at":1776527778388}],"category_normalised":[{"category":"sales","count":2},{"category":"finance","count":2},{"category":"operations","count":1},{"category":"marketing","count":1},{"category":"engineering","count":1}],"velocity":{"weeks":[{"week_start":"2026-04-13","count":14},{"week_start":"2026-04-20","count":5}],"trend":"stable","wow_pct":-64},"momentum":{"recent_14d":5,"prior_14d":14,"growth_pct":-64,"classification":"decelerating"},"salary_vs_industry":{"company_median":50000,"industry_median":null,"percentile":null,"sample_size":4,"by_region":[{"region":"United States","company_median":50000,"industry_median":null,"sample":4}],"transparency_pct":21,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":19,"industry_total":19,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.175,"skill_weighted_score":0.118,"top_exposed_titles":[],"top_exposed_skills":[{"skill":"Empathy","count":3,"score":0.118},{"skill":"Experience In Outreach Enrollments And Prospecting","count":4,"score":0.118},{"skill":"Ability To Scope And Tackle Ambiguous Problems","count":3,"score":0.118},{"skill":"Spanish","count":3,"score":0.118}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":19,"share_pct":100}],"emerging":[{"region":"United States","recent_30d":19,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":2,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Head of Commercial Partnerships","location":"United States","posted_at":"2026-04-24"},{"title":"Head of Member Growth and Engagement","location":"United States","posted_at":"2026-04-18"}]},"posting_dynamics":{"median_days_open":null,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":24}}}}