$40 – $45 per hour
\nThe User Operations team at Perplexity AI is responsible for ensuring that our AI-powered search and answer engine delivers real value to millions of consumer users and a growing base of Enterprise Pro customers. We operate across 3-4 active support channels,email, in-app messaging, Slack, and community,and collaborate closely with Product, Engineering, Finance, and Enterprise GTM to turn user feedback into product improvements.
\nWe're looking for a User Operations Generalist with strong billing and product support skills to join our CX team. This is a generalist role first,you'll handle the full range of user inquiries across channels, from account questions and product troubleshooting to bug reports and feature guidance. Where you'll go deeper is billing and product support, with a heavy emphasis on Enterprise: managing subscription and billing issues for both consumer and enterprise customers, troubleshooting complex Enterprise Pro configurations, and serving as a trusted point of contact for enterprise users navigating the platform.
\nWe are hiring a People Ops Manager on an 8-month maternity cover basis, with the possibility of extending into a permanent role. This role centres on legal compliance, employment law, and visa and immigration processing across the UK and EU. You will own the full employee lifecycle, ensuring operational continuity while the current post-holder is on leave. The ideal candidate brings hands-on experience from a fast-paced tech environment and is confident navigating UK employment law, right-to-work requirements, and multi-jurisdictional compliance.
\nWe're looking for a User Operations Generalist to join our team at Perplexity AI. As a User Operations Generalist, you will be responsible for handling high volumes of user inquiries across channels, delivering excellent customer support, and using customer feedback to uncover product issues and improve the user experience.
\nOur team operates across 3-4 active support channels,email, in-app messaging, Slack, and community,and collaborates closely with Product, Engineering, Billing, and Growth to turn user feedback into product improvements. We're a lean, fast-moving group at a startup that ships constantly, so everyone on the team wears multiple hats and contributes well beyond just resolving tickets.
\nAs a User Operations Generalist, you will be the frontline of our user experience, ensuring that our AI-powered search and answer engine delivers real value to every user,from individual consumers to teams and organizations. You will be responsible for handling a high volume of user inquiries across channels, delivering excellent customer support, and using customer feedback to uncover product issues and improve the user experience.
\nYou will work closely with our Product and Engineering teams to turn user feedback into product improvements, and collaborate with our Billing and Growth teams to ensure seamless integration with our business operations. You will be responsible for building automations and improving workflows that make the team faster and smarter, so we can keep up with the pace of the product without sacrificing quality.
\nIn this role, you will have the opportunity to work at the forefront of applied LLMs and help define how AI transforms customer support. You will be part of a dynamic team that values curiosity, speed, and quality, and is committed to delivering exceptional results.
\nIf you're a motivated and proactive individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
","enriched_at":1777036247109},{"id":"job_22fe1e4f-57a","title":"Search Golang Engineer","source_url":"https://jobs.ashbyhq.com/perplexity/30a09c0f-8715-447d-92b7-9f0adb772fd6","location":"Belgrade, Berlin, London","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"We are seeking a highly skilled Search Golang Engineer to join our team and help architect the next generation of massively scalable, AI-powered search infrastructure. In this role, you will be responsible for designing, implementing, and operating backend systems that handle millions of queries with uncompromising reliability and efficiency.
\nAs a Search Golang Engineer, you will be responsible for building highly scalable, distributed backend services using Golang. You will design, develop, and maintain search infrastructure that supports exponential traffic growth, engineer cloud-native solutions, and implement robust monitoring, autoscaling, and incident recovery strategies.
\nTo be successful in this role, you will need significant experience developing scalable Golang services for production environments. You will also need a deep understanding of distributed systems, microservices, and cloud infrastructure (AWS preferred).
","enriched_at":1772627286704},{"id":"job_d367f2f3-d90","title":"Senior iOS Software Engineer","source_url":"https://jobs.ashbyhq.com/perplexity/1dc97d9e-565e-4079-9fba-40fab14a3602","location":"San Francisco","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Engineering","description":"Perplexity AI is looking for a Senior iOS Engineer to join their small team. The ideal candidate should have strong programming skills, an interest in search and large language models, and a passion for delivering a great UX backed by a quality UI.
\nYou will develop a native iOS app for Perplexity's evolving product. You will define the processes around mobile development, including planning, testing, releasing, and monitoring. You will work with the core team to design and implement novel mobile experiences.
\nPerplexity AI is seeking a talented Search Rust Engineer to join our rapidly growing team, driving innovation in AI-powered search experiences. As a Search Rust Engineer, your main mission will be to relentlessly optimise performance - squeezing every millisecond of latency from our search stack, while implementing robust, scalable, and reliable systems.
\nYour main responsibilities will be to architect, build, and optimise ultra-low-latency search infrastructure using Rust. You will also profile and instrument services, continuously driving down response times at scale, and develop and maintain distributed backend components powering real-time search and retrieval.
\nTo be successful in this role, you will need to have deep expertise in Rust programming, especially for backend/search systems. You will also need experience profiling and tuning high-load, low-latency distributed services, and a strong understanding of systems design, Linux internals, and performance debugging.
","enriched_at":1772627253366},{"id":"job_863170e9-91c","title":"Customer Success Engineer","source_url":"https://jobs.ashbyhq.com/perplexity/387fbd3f-7e4d-4683-b299-f94a770dce3f","location":"Tokyo","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"We are seeking a talented Customer Success Engineer to join our team and collaborate directly with our strategic enterprise accounts. In this role, you will be at the forefront of solving challenging technical problems faced by our customers. As a key member of our technical troubleshooting team, you will provide expert guidance to both our customers and internal teams on complex issues within our environment.
\nBecome one of the foremost technical experts for our API and product offerings at Perplexity AI.
\nPerplexity AI is looking for an experienced iOS Engineer to join their small team. The ideal candidate should have strong programming skills, an interest in AI and large language models, and a passion for delivering a great UX backed by a quality UI.
\nYou will be responsible for building and expanding Comet for iOS - Perplexity’s new browser.
\nPerplexity AI is looking for a Senior Counsel, Commercial (Enterprise) to be a key legal partner to our growing enterprise business. In this role, you'll own the full commercial legal lifecycle for Perplexity Enterprise Pro and API customers from negotiating and closing complex enterprise agreements to building the scalable legal infrastructure that enables us to move fast without unnecessary risk.
\nYou'll work closely with our enterprise sales, GTM, security, and product teams to close deals, strengthen our data security and compliance contracting posture, and serve as a trusted advisor on the AI-specific legal questions that come with operating at the frontier of this technology.
\nWe're looking for a Forward-Deployed Engineer to be a hands-on technical partner for our API customers. This is a deeply technical, customer-facing role—equal parts solution architect, developer advocate, and technical program manager.
\n