We are seeking a Systems & Enablement Lead, Recruiting Operations who will own high-impact operational support across recruiting workflows. This person will own intake, triage, enablement, service health, and day-to-day support across recruiter and coordinator workflows, while partnering closely with People Systems on issues that require system configuration, controls, or integration changes.
\nThis is an operations role focused on making recruiting workflows usable, well-supported, and scalable. You will help ensure support requests are routed well, documentation stays current, approvals move cleanly, recurring issues are surfaced early, and operational pain points turn into durable improvements.
\nResponsibilities:
\nOwning recruiter-facing intake and triage for operational support requests across recruiting workflows.
\nDesigning and running support mechanisms such as queues, channel triage, SLA management, escalation paths, and service health reviews.
\nOwning enablement for operational workflow changes, including documentation, training, office hours, and change communication.
\nSupporting offer approval and other sensitive recruiting workflows through clear coordination, followthrough, and exception handling.
\nIdentifying recurring support themes and driving fixes through process changes, documentation improvements, automation, or handoff to People Systems.
\nDefining what RecOps should solve directly versus what should be escalated to People Systems for configuration, controls, or integration work.
\nPartnering closely with recruiters, coordinators, People Systems, and cross-functional stakeholders to improve workflow usability and reliability.
\nUsing data and operational signals to monitor service health, prioritize improvements, and reduce repeat work.
\nEvaluating practical AI and automation opportunities that improve support quality, speed, and consistency without weakening controls.
\nRequirements:
\n5+ years of experience in recruiting operations, HR systems, people technology, or related roles. Hands-on experience administering an ATS (Ashby strongly preferred).
\nStrong understanding of recruiting workflows, offers, and hiring data.
\nAbility to balance detailed systems work with user support and enablement.
\nStrong communication and stakeholder partnership skills.
\nComfort working in fast-moving, evolving environments.
\nHighly detail-oriented, with strong operational discipline and a commitment to accuracy and consistency.
\nNice to Have:
\nExperience supporting global or multi-entity hiring.
\nFamiliarity with compliance-sensitive or highly regulated workflows.
\nExperience creating training and documentation for operational teams.
\nExperience working with analytics or downstream HR systems.
\nWorkplace & Location:
\nThis role is based in our Singapore office and we use a hybrid work model with three days in the office per week.
","enriched_at":1777993732017},{"id":"job_e53797a0-810","title":"Service BI / Analytics Lead","source_url":"https://jobs.ashbyhq.com/openai/20f5484c-9821-44de-9a01-60da1cdcfe8f","location":"San Francisco","job_type":"Full time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
\nThe Consumer Device Service team is responsible for building the post-purchase experience for a new category of AI-powered hardware products. The team works across Support, Warranty, Returns, Reverse Logistics, Product Quality, Commerce, Finance, and Operations to ensure customers have a seamless ownership experience after purchase.
\nAs a Service BI / Analytics Lead, you will define how Service measures, understands, and improves the customer experience across the full hardware service lifecycle, from onboarding and troubleshooting to warranty claims, replacements, repairs, reverse logistics, and loyalty outcomes.
\nYou will build the analytics foundation and insight engine that powers decision-making across Service. This includes defining metrics, building reporting systems, forecasting warranty and service demand, modeling unit economics, and surfacing insights that help improve both customer experience and operational discipline.
\nWe’re looking for people who can operate at both strategy and execution depth, are comfortable building analytics systems from first principles, and can turn imperfect data into clear recommendations in a 0→1 environment.
\nGTM Partnerships Enablement Lead
\nWe're looking for a GTM Partnerships Enablement Leader to define and scale how OpenAI enables its global partner ecosystem.
\nThis role is responsible for translating product and GTM strategy into clear, repeatable programs that empower partners to sell, deliver, and support OpenAI solutions effectively. You will build and lead the partner enablement function, including strategy, programs, content, and systems that drive partner productivity and consistent execution across regions and partner types.
\nOpenAI is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
","enriched_at":1777993708086},{"id":"job_2ac19a5b-891","title":"Product Policy, Cyber Policy Manager","source_url":"https://jobs.ashbyhq.com/openai/a81ffef7-195e-4be7-b30b-e293a347533e","location":"San Francisco","job_type":"Full time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"As a Product Policy Manager specializing in Cyber, you will combine cyber and policy expertise to guide how OpenAI evaluates, launches, and governs capabilities relevant to cybersecurity. You will work closely with product, engineering, research, safety, security, legal, operations, and go-to-market teams to translate complex cyber risk into practical product policy, implementation standards, enforcement guidance, and launch decisions.
\nThe role requires understanding both sides of the cyber equation: how defenders investigate, detect, triage, and respond to threats, and how malicious actors may attempt to misuse AI systems for vulnerability exploitation, social engineering, malware enablement, credential abuse, or other harmful activity. Strong candidates may bring depth in one or more cyber domains, such as attacker tradecraft, vulnerability discovery, malware analysis, phishing and credential abuse, identity and access risks, incident response, detection engineering, secure development, threat intelligence, abuse investigations, or security tooling , along with the ability to reason across adjacent areas.
\nAs OpenAI continues to grow, this role will help align diverse teams and stakeholders while operating in a fast-moving, ambiguous environment.
\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
","enriched_at":1777993684052},{"id":"job_08438c93-541","title":"Creative Director","source_url":"https://jobs.ashbyhq.com/openai/0b9246c3-7ef3-4f2f-b918-b98623637e42","location":"San Francisco","job_type":"Full time","experience_level":"senior","work_arrangement":"onsite","category":"Design","description":"Job Title: Creative Director
\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
\nOpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world.
\nWe’re looking for a Creative Director with deep expertise in 3D, motion, and visual storytelling to join our growing in-house creative team. This role will help define and lead motion-driven creative work across OpenAI’s marketing and communications efforts, bringing clarity, craft, and emotional resonance to complex ideas.
\nIn this role, you’ll help shape how OpenAI shows up in the world at a moment when the story is still being written. You’ll lead concept development and execution across campaigns, launches, films, digital experiences, social content, web, presentations, and other emerging formats. You’ll partner closely with brand, marketing, communications, design, and production teams to create work that is both highly crafted and strategically clear.
\nAs a Research Scientist focused on Learning & Cognitive Outcomes, you will help build the scientific and evaluation infrastructure needed to understand how AI systems affect learning, cognition, and capability development over time.
\nWe are looking for someone who can design rigorous studies, develop scalable evaluation methods, and help answer a central question: do AI systems help people become more capable over time? This means going beyond engagement, satisfaction, or task completion to measure whether users develop better reasoning, stronger metacognition, greater autonomy, deeper understanding, improved transfer, and more durable skills.
\nThis role sits at the intersection of learning science, cognitive science, experimental design, LLM evaluation, and applied product research. You will help develop cognitive outcome measures, design and manage RCTs and field studies, build classifiers and graders, guide external research partners, and translate findings into model and product improvements.
\nThe initial focus of this work will include young users and education settings, while contributing to a broader research agenda on how AI affects cognition and capability development across populations. You should be comfortable working with schools, universities, education systems, research organizations, and other external partners, while also collaborating closely with internal product, research, engineering, data science, and policy teams.
\nThis is an applied, empirical role. It is not a traditional academic research role optimized primarily for publication, nor is it a curriculum design or production engineering role. Success means building evidence systems that are scientifically credible, operationally useful, and influential in how models and products are developed.
\nA strong candidate will be able to move quickly in ambiguous environments, make pragmatic scientific tradeoffs, and maintain high standards while working with messy real-world data, external partners, and fast-moving AI systems.
","enriched_at":1777993651794},{"id":"job_161cdc1a-947","title":"Product Manager, Families","source_url":"https://jobs.ashbyhq.com/openai/11a61b5b-3c1f-472f-93ec-4cb3e37e5ae8","location":"San Francisco","job_type":"Full time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"$293K – $325K • Offers Equity
\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
\nOur team brings OpenAI’s most capable technology to the world through our products. We've released ChatGPT, GPT5.5, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before.
\nAcross all product lines, we ensure that these powerful tools are used responsibly. This is a key part of OpenAI’s path towards safely deploying broadly beneficial Artificial General Intelligence (AGI). Safety is more important to us than unfettered growth.
\nThe Youth Well-Being team focuses on helping young people have safe, age-appropriate, and positive experiences with AI. The team builds features such as age prediction, parental controls, and access to crisis support resources when people need help. Their work brings together product, policy, safety, research, and operations to keep improving how ChatGPT supports teens and families.
\nWe’re looking for an experienced Product Manager to lead OpenAI’s Family product efforts. This role will shape how families, caregivers, and older adults benefit from AI across OpenAI’s products.
\nThis is a high-impact role with the opportunity to improve daily life for millions of people. You’ll work closely with engineering, design, research, policy, legal, communications, finance, and operations teams.
\nThis position is based in San Francisco, CA, with relocation assistance available.
\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
\nFor additional information, please see [OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement](https://cdn.openai.com/policies/eeo-policy-statement.pdf).
\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through [this form](https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA). No response will be provided to inquiries unrelated to job posting compliance.
\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this [link](https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241).
\n[OpenAI Global Applicant Privacy Policy](https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf)
\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","enriched_at":1777993648400},{"id":"job_3cc5aa9c-ce0","title":"Product Manager, Cyber Safety","source_url":"https://jobs.ashbyhq.com/openai/f6494cf8-efbc-4dbe-ae76-662088b4f32c","location":"San Francisco","job_type":"Full time","experience_level":"senior","work_arrangement":"onsite","category":"Engineering","description":"The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
\nSafety Systems manages the complete lifecycle of safety efforts for OpenAI’s frontier models, ensuring our models are deployed responsibly and have a positive impact on society. Our work spans diverse research and engineering initiatives,from system-level safeguards and model training to evaluation and red-teaming,all aimed at mitigating misuse, misalignment, and maintaining our high bar for safety. We lead OpenAI's commitment to developing and deploying safe Artificial General Intelligence (AGI), fostering a culture of trust, responsibility, and transparency.
\nWe are hiring a Product Manager to focus on cybersecurity risk. In this role, you will drive initiatives which ensure that OpenAI’s frontier model deployments are safe, impactful, and aligned with user needs and technical innovation in your respective space. You will clarify strategic priorities, develop safety-focused product roadmaps, and collaborate closely with AI researchers, software engineers, policy experts, and cross-functional partners. You will also create a plan to uplift the ecosystem, accelerating others to outpace adversaries. This role suits a proactive, technically skilled product manager adept at adversarial thinking and excited to tackle challenging, ambiguous problems through structured analysis and collaborative decision-making.
\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
","enriched_at":1777993643204},{"id":"job_d0e36153-620","title":"Supplier Master Data Lead (P2P Systems, Controls & Automation)","source_url":"https://jobs.ashbyhq.com/openai/2719a0cb-00c7-40dc-b237-ff013a454a20","location":"San Francisco","job_type":"Full time","experience_level":"senior","work_arrangement":"hybrid","category":"Finance","description":"We are looking for a Supplier Master Data Lead to help reimagine how supplier administration operates in an AI-enabled procurement environment. This role will lead and mature the supplier data foundation behind OpenAI's procurement and finance operations, with a focus on data integrity, scalable processes, automation readiness, practical AI adoption, and support for supplier risk management workflows.
\nThis is not a traditional supplier administration role. As OpenAI scales, supplier data must become a trusted operating asset , structured, accurate, and actionable enough to support AI-enabled workflows, exception-based operations, third-party risk management, vendor risk reviews, reporting, and faster decision-making.
\nYou will partner closely with Procurement, Accounting, Finance, Third Party Risk Management, Legal, Tax, Security, and business teams to strengthen supplier onboarding, supplier updates, banking and tax data controls, data cleanup, process standardization, and supplier risk review support. You will also help identify where AI, workflow design, and better data structures can reduce friction, improve throughput, strengthen risk visibility, and create more capacity for higher-value procurement work.
\nIn this role, you will:
\nLead supplier administration activities while maturing the operating model for supplier data governance, quality, and controls.
\nMaintain accurate, complete, and audit-ready supplier master data across procurement and finance systems.
\nOversee supplier onboarding, supplier record updates, tax documentation, banking changes, and related supplier lifecycle activities.
\nStrengthen controls around duplicate prevention, banking validation, payment readiness, sensitive supplier information, and data integrity.
\nPartner with Accounts Payable and Procurement Operations to resolve supplier setup issues that impact purchase orders, invoices, payments, close, and reporting.
\nDefine and improve supplier data standards that support AI-enabled procurement workflows, automation, dashboards, risk reviews, operational reporting, and decision support.
\nUse AI tools to improve how supplier data is reviewed, enriched, monitored, documented, and acted on.
\nIdentify recurring data quality issues, process gaps, and manual workarounds, then translate them into better workflows, standards, and automation opportunities.
\nSupport supplier data cleanup, rationalization, and standardization efforts across systems and workflows.
\nBuild clear documentation, process guidance, and operating routines that make supplier administration easier, more consistent, and more transparent.
\nCollaborate cross-functionally to improve the supplier and stakeholder experience while maintaining appropriate controls.
\nBalance speed, accuracy, risk, and business enablement in a fast-moving environment.
","enriched_at":1777993618190},{"id":"job_92548634-094","title":"Regional Client Partner, Ads Solutions","source_url":"https://jobs.ashbyhq.com/openai/33302907-6876-4629-9bc0-e9c221e61dd5","location":"São Paulo","job_type":"Full time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"We're seeking a Regional Client Partner, Ads Solutions to join our team in São Paulo, Brazil. As a key member of our Ads Solutions team, you will be responsible for driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle - from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform.
\nYou'll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy.
\nIn this role, you will:
\nProspect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution
\nOwn and achieve a defined revenue target within an assigned territory or vertical
\nDevelop and execute structured account plans to drive advertiser ROI and long-term revenue growth
\nBuild and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback
\nStructure and negotiate complex commercial agreements
\nQuantify opportunities through clear, data-driven business cases aligned to advertiser objectives
\nLead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals
\nPartner with Customer Success Managers to ensure seamless post-sale transitions and coordinated expansion strategies
\nMaintain rigorous pipeline management and accurate revenue forecasting
\nIf you have 10+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles, and can build structured business cases and influence senior stakeholders (internally and externally), you might thrive in this role.
\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
","enriched_at":1777558183476}],"category_normalised":[{"category":"engineering","count":515},{"category":"sales","count":49},{"category":"marketing","count":22},{"category":"finance","count":20},{"category":"legal","count":13},{"category":"design","count":8},{"category":"operations","count":7},{"category":"hr","count":5},{"category":"it","count":5}],"velocity":{"weeks":[{"week_start":"2026-03-02","count":388},{"week_start":"2026-04-20","count":211},{"week_start":"2026-04-27","count":36},{"week_start":"2026-05-04","count":9}],"trend":"stable","wow_pct":-75},"momentum":{"recent_14d":256,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":301000,"industry_median":null,"percentile":null,"sample_size":210,"by_region":[{"region":"United States","company_median":307500,"industry_median":null,"sample":191},{"region":"Remote","company_median":306500,"industry_median":null,"sample":9},{"region":"Unknown","company_median":237500,"industry_median":null,"sample":7},{"region":"United Kingdom","company_median":268000,"industry_median":null,"sample":2}],"transparency_pct":33,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":644,"industry_total":644,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.268,"skill_weighted_score":0.67,"top_exposed_titles":[{"title":"Forward Deployed Software Engineer","count":6,"score":0.288},{"title":"Customer Success Manager, Ads Solutions","count":5,"score":0.701},{"title":"AI Success Engineer","count":5,"score":0.288},{"title":"Enterprise Security Engineer","count":4,"score":0.486},{"title":"Senior Support Engineer","count":3,"score":0.701},{"title":"Security Engineer, Application Security","count":3,"score":0.486},{"title":"AI Support Engineer","count":3,"score":0.701},{"title":"AI Deployment Manager","count":3,"score":0.156},{"title":"AI Deployment Engineer","count":3,"score":0.1},{"title":"Account Director, Education","count":3,"score":0.173}],"top_exposed_skills":[{"skill":"Support Engineering","count":3,"score":0.701},{"skill":"SaaS Troubleshooting","count":5,"score":0.701},{"skill":"Automating Recurring Processes","count":3,"score":0.701},{"skill":"Digital Advertising","count":6,"score":0.701},{"skill":"Data Querying","count":5,"score":0.701},{"skill":"Advanced Excel/gsheet","count":6,"score":0.701},{"skill":"Critical Thinking","count":7,"score":0.67},{"skill":"User Operations","count":5,"score":0.625},{"skill":"Technical Support","count":5,"score":0.618},{"skill":"Emerging Technologies","count":7,"score":0.615}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":487,"share_pct":75.7},{"region":"APAC","count":42,"share_pct":6.5},{"region":"Unknown","count":27,"share_pct":4.2},{"region":"United Kingdom","count":23,"share_pct":3.6},{"region":"Remote","count":23,"share_pct":3.6},{"region":"EU","count":23,"share_pct":3.6},{"region":"Australia/NZ","count":8,"share_pct":1.2},{"region":"India","count":7,"share_pct":1.1},{"region":"Latin America","count":3,"share_pct":0.5}],"emerging":[{"region":"Australia/NZ","recent_30d":5,"prior_30d":3,"growth_pct":67},{"region":"Latin America","recent_30d":3,"prior_30d":0,"growth_pct":100}],"shrinking":[{"region":"Unknown","recent_30d":7,"prior_30d":20,"growth_pct":-65},{"region":"EU","recent_30d":6,"prior_30d":17,"growth_pct":-65}]},"seniority_anomalies":{"exec_recent_30d":21,"exec_prior_90d_avg":7,"exec_growth_pct":200,"notable_exec_hires":[{"title":"Creative Director","location":"San Francisco","posted_at":"2026-05-05"},{"title":"Head of SMB Ads Marketing","location":"San Francisco","posted_at":"2026-04-30"},{"title":"Head of Compute Capital Markets","location":"San Francisco","posted_at":"2026-04-30"},{"title":"Head of Systems Operations","location":"San Francisco","posted_at":"2026-04-29"},{"title":"Visual Storytelling & Innovation Lead, Office of the CRO","location":"San Francisco","posted_at":"2026-04-29"}]},"posting_dynamics":{"median_days_open":3,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":34}}}}