Omada Health is seeking a National Vice President, Jumbo & Enterprise Employer Sales to lead the national new business team focused on Jumbo and Enterprise employer growth, achieving and exceeding revenue goals.
\nAs a senior-level leader, you will be responsible for shaping and executing Omada's national new business growth strategy within the largest and most complex employer segments. You will head a strategic sales team accountable for driving revenue through Fortune 500 and large enterprise employers, and for leading the team responsible for the entire enterprise acquisition lifecycle from pipeline development to contracting.
\nKey Responsibilities:
\nRequirements:
\nBenefits:
\nAt Omada, we aim to inspire and empower people to make lasting health changes on their own terms.
","enriched_at":1777046957307},{"id":"job_e49c1bff-1fa","title":"Chief Revenue Officer","source_url":"https://job-boards.greenhouse.io/omadahealth/jobs/7816243","location":"Remote, USA","job_type":null,"experience_level":null,"work_arrangement":null,"category":null,"description":"We are seeking a Chief Revenue Officer to join our team. As a key member of our executive leadership, you will be responsible for driving our commercial strategy and growth. You will lead the development and execution of our revenue growth plan, including identifying new business opportunities, building strategic partnerships, and driving sales and revenue growth. Our ideal candidate will have a proven track record of success in a similar role, with a deep understanding of the healthcare industry and a passion for innovation. You will be a strong leader and communicator, able to build and manage high-performing teams and collaborate effectively with cross-functional partners. Key responsibilities will include: Developing and executing a comprehensive revenue growth strategy Building and managing a high-performing sales team Identifying and pursuing new business opportunities天 Building strategic partnerships with key stakeholders Driving sales and revenue growth Analyzing market trends and competitor activity Providing insights and recommendations to senior leadership If you are a results-driven leader with a passion for innovation and a commitment to excellence, we encourage you to apply for this exciting opportunity. Key Responsibilities Commercial Planning, Sequencing & Investment Strategy + Build and own a multi-year commercial plan that maps specific capabilities, channels, and investment levers to Omada's growth priorities. + Sequence commercial investments with discipline and judgment,partnering with the B2C leader to determine when to invest in direct-to-consumer efforts, brand marketing, channel partnerships, and field expansion. Commercial Leadership, P&L Ownership & Execution + Lead the entire commercial organization, including all direct and indirect reports, with full P&L ownership and budget authority over commercial investment decisions. + Set the agenda, identify the ways and means to achieve targets, assign accountability, allocate resources, and make final decisions on commercial resourcing. Organizational Build-Out and Talent and Culture Strategy + Build the commercial organization required for Omada's next stage of scale, recognizing that future growth will demand different capabilities, structures, and systems than today. + In partnership with HR, drive talent acquisition, organizational redesign, and the creation of new functions as the company scales. Strategic Decision-Making and Risk Ownership + Make timely, high-quality decisions with sound judgment in a business where sequencing, speed, and quality of execution matter deeply. + Listen effectively to stakeholders, then make decisive calls on strategy and execution without delay. Clinical-Product-Commercial Integration + Partner deeply with Product and R&D to develop market feedback loops shape product value propositions and inform roadmap priorities based on business needs, customer requirements, and market competitiveness. Cross-Functional Partnership and Enterprise Leadership + As a standing member of Executive Leadership (EL), work effectively with EL team members to define long term strategy, resources, culture, and priorities. + Take an enterprise-first mentality and help other executives arrive at the right choices for the company,not just advocate for the commercial organization. What Makes This CRO Different This is not a traditional CRO role. The right candidate will be distinguished by: Market creator, not just market capturer. Omada is looking for a leader who can expand demand, open new pathways to growth, and help define the next chapter of the category. Commercial architect, not just commercial operator. This leader must build a sequenced, multi-year operating plan that knows which levers to pull, when to pull them, and what the P&L can sustain. Ecosystem strategist, not just sales leader. Medicare expansion and broader access strategy require a leader who understands the complex relationships between payers, providers, and patients. Requirements 10+ years of experience in a commercial leadership role, preferably in the healthcare industry Proven track record of success in driving revenue growth and expanding market share Strong leadership and management skills, with the ability to build and manage high-performing teams Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional partners Deep understanding of the healthcare industry, including market trends, competitor activity, and regulatory requirements Ability to analyze complex data and provide insights and recommendations to senior leadership Strong business acumen, with the ability to develop and execute comprehensive business plans Experience working in a fast-paced, dynamic environment, with the ability to adapt quickly to changing circumstances Strong problem-solving skills, with the ability to think critically and creatively Ability to travel up to 20% of the time, with occasional overnight stays Preferred Qualifications MBA or other advanced degree in a related field Experience working in a startup or entrepreneurial environment Familiarity with Omada's products and services Experience working with payers, providers, and patients Familiarity with the Medicare and Medicaid programs Experience working in a regulatory environment * Familiarity with the healthcare industry's current trends and challenges Salary and Benefits The salary for this position is competitive and based on experience. In addition to a base salary, the successful candidate will be eligible for a bonus structure that is tied to individual and company performance. The company also offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. If you are a motivated and results-driven leader with a passion for innovation and a commitment to excellence, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role. Salary Min: 150000 Salary Max: 250000 Salary Currency: USD Salary Period: year Required Skills: leadership, management, sales, marketing, business development, strategy, analysis, problem-solving, communication, teamwork, collaboration, innovation, entrepreneurship, healthcare industry, market trends, competitor activity, regulatory requirements, data analysis, business planning, problem-solving, critical thinking, creativity,іно {
","enriched_at":1777046897361},{"id":"job_89603aee-e7d","title":"Senior Data Analyst, Product Analytics (Fixed Term 10 Months)","source_url":"https://job-boards.greenhouse.io/omadahealth/jobs/7800367","location":"Remote, USA","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"This role is offered for a 10-month, fixed-term duration.\n\nAs a Senior Data Analyst on the Product Analytics team, you will be a strategic thought partner with substantial autonomy, shaping how we use data to build products that improve the lives of our members. You will work side-by-side with product managers, engineers, clinicians, and business leaders to uncover insights, influence roadmaps, and measure impact.\n\nThe Product Analytics team develops the reports, tools, and insights that drive product decisions across Omada. Using data from app engagement, clinical outcomes, behavioral health indicators, and claims, you will help product and engineering teams identify and solve the most important challenges facing our customers and members. In this role, you will own high-visibility analytics workstreams end-to-end,from defining the problem to communicating recommendations to executives.\n\nKey job responsibilities include:\n\n* Own the data architecture and data mapping strategy that powers our product reporting, ensuring teams can self-serve reliable insights.\n* Deliver key performance insights through regular and ad-hoc analyses that guide investment decisions and the evolution of Omada programs.\n* Lead product experimentation, including test design, sample size determination, A/B testing, and clear communication of results and trade-offs.\n* Design, build, and maintain intuitive Amplitude and Tableau dashboards (or similar BI tools) that become the source of truth for product teams.\n* Partner closely with data engineering and other data teams to improve data quality, standardize definitions, and scale reporting across the organization.\n* Define and refine operational processes, and support system enhancements that make analytics and reporting more efficient and impactful.\n* Collaborate across analytics, data science, engineering, clinical, and product teams to drive aligned, data-informed decisions.\n* Explore and integrate AI-driven approaches into product analytics use cases to level up how we generate insights and automate decision support.\n\nAbout you:\n\n* The ideal candidate should have at least 2+ years of deep expertise in product or mobile analytics, including user behavior analysis, ideally 7+ years of experience.\n* Expert SQL skills with strong experience in designing and developing new queries and reports.\n* Experience with A/B testing and statistical measurement.\n* Ability to analyze various data sets, and develop succinct key metrics.\n* Strong relational database design/development skills.\n* Excellent problem-solving, interpersonal, and communication skills.\n* Track record of working on multiple projects under aggressive deadlines.\n* Bachelor's degree in Computer Science, Engineering, or Mathematics.\n* Skills: Data Analysis and Visualization, Amplitude, Tableau, SQL, ETL, Databases, Data model, and Excel.\n\nYour impact:\n\n* Your work will directly shape how Omada designs, launches, and iterates on member experiences. You will identify new ways to drive engagement and clinical outcomes, support new products and features, and demonstrate the value of existing innovations.\n\nYou will love this job if you are:\n\n* A highly motivated, self-driven professional who thrives with autonomy and ownership.\n* Excited to work closely with product managers, engineers, clinicians, and business stakeholders to tell compelling stories through data.\n* Energized by solving complex data challenges and building scalable solutions that others rely on every day.\n\nBonus points for:\n\n* Knowledge of additional coding languages (Python or R).\n* Advanced experience in data visualization.\n* Background in healthcare and experience with PHI.\n* Knowledge of population health metrics.\n\nBenefits:\n\n* Competitive salary.\n* Remote-first work-from-home culture.\n* Flexible Time Off to help you rest, recharge, and connect with loved ones.\n* Health, dental, and vision insurance (and above-market employer contributions).\n* ...and more!\n\nIt takes a village to change healthcare. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!\n\n* Start with Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.\n* Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.\n* Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.\n* Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work.\n* Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together.\n* Remember Why We're Here. We push through the challenges of changing healthcare because we know the destination is worth it.\n\nAbout Omada Health:\n\nOmada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms.\n\nFor more information, visit: https://www.omadahealth.com/\n\nOmada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information.\n\nWe carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.\n\nBelow is a summary of salary ranges for this role in the following geographies:\n\n* California, New York","enriched_at":1776430277069},{"id":"job_98d23be6-631","title":"Senior Member Growth Manager","source_url":"https://job-boards.greenhouse.io/omadahealth/jobs/7562427","location":"Remote, USA","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Marketing","description":"Job Title: Senior Member Growth Manager\n\nOmada Health is on a mission to inspire and engage people in lifelong health, one step at a time.\n\nAs a Senior Member Growth Manager, you will lead our consumer enrollment initiatives, focusing on driving program adoption across various industries. This role demands a blend of growth marketing expertise, data proficiency, and operational strength to develop, execute, and refine outreach strategies.\n\nKey Responsibilities:\n\n* Design and implement cutting-edge strategies to maximize consumer enrollment.\n* Utilize industry insights and campaign performance data to create a best-in-class outreach playbook.\n* Develop compelling, client-specific strategies by combining historical data with insights from client consultations.\n\nData Proficiency:\n\n* Leverage performance marketing data to inform strategic recommendations and optimize campaigns.\n* Monitor and own success metrics for your portfolio, using analytical tools to drive results.\n* Report on marketing initiatives, providing data-driven insights to key stakeholders for continuous improvement.\n\nOperational Strength:\n\n* Collaborate with internal teams,Design, Growth Marketing, Marketing Operations, and Commercial,to execute successful enrollment campaigns.\n* Ensure efficient processes are in place while continuously seeking improvements.\n* Develop and maintain strong client relationships by providing strategic program management and consultation.\n\nYour Impact:\n\n* Drive growth by leading consumer enrollment efforts that increase the adoption of the Omada program.\n* Earn trust through strategic program management, fostering long-term partnerships.\n* Contribute to Omada's mission by strategically addressing consumer outreach challenges and devising innovative solutions.\n\nQualifications:\n\n* 7+ years of relevant experience in client-facing roles, marketing consulting, acquisitions marketing, or related fields.\n* Bonus points for experience in the healthcare or employer benefits industries.\n* Strong interest in both the creative and analytical aspects of marketing.\n* Demonstrated ability to optimize and adhere to efficient processes.\n* Outstanding project management and presentation skills.\n* Effective collaborator in a fast-paced, high-growth environment.\n* Bachelor’s degree or equivalent relevant experience.\n\nBenefits:\n\n* Competitive salary with generous annual cash bonus\n* Equity grants\n* Remote first work from home culture\n* Flexible Time Off to help you rest, recharge, and connect with loved ones\n* Generous parental leave\n* Health, dental, and vision insurance (and above market employer contributions)\n* 401k retirement savings plan\n* Lifestyle Spending Account (LSA)\n* Mental Health Support Solutions\n* ...and more!\n\nIt takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!\n\n* Cultivate Trust.\n* Seek Context.\n* Act Boldly.\n* Deliver Results.\n* Succeed Together.\n* Remember Why We’re Here.\n\nAbout Omada Health:\n\nOmada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada’s multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada’s approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms.\n\nFor more information, visit: https://www.omadahealth.com/\n\nOmada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.\n\nWe carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.\n\nBelow is a summary of salary ranges for this role in the following geographies:\n\n* California, New York State and Washington State Base Compensation Ranges: $128,800 - $161,000*, Colorado Base Compensation Ranges: $123,200 - $154,000*. Other states may vary.\n\nThis role is also eligible for participation in annual cash bonus and equity grants.\n\n*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.\n\nPlease click here for more information on our Candidate Privacy Notice.","enriched_at":1776430273945},{"id":"job_94e2c6dc-56e","title":"Senior IT Engineer, Automation","source_url":"https://job-boards.greenhouse.io/omadahealth/jobs/7415707","location":"Remote, USA","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"IT","description":"Omada Health is seeking a Senior IT Engineer, Automation to join our IT department. As a Senior IT Engineer, Automation, you will be responsible for designing and delivering high-impact business process automations across Omada's internal systems ecosystem. This role blends hands-on workflow automation with deep stakeholder engagement to solve complex operational challenges across the organization.\n\nYou will act as a trusted consultant and thought partner across the business, including People & Culture, Recruiting, Finance, Care Delivery, Support, Security, and Engineering, to intake automation opportunities, lead collaborative discovery sessions, translate abstract requirements into scalable technical designs, and build reliable, well-documented automations using platforms such as Tines and modern API-driven tooling.\n\nIn this role, you are expected to own the full lifecycle of automation solutions: from initial discovery and requirements gathering through design, build, testing, launch, and handoff. You will operate with a high degree of autonomy, apply strong technical depth, and produce secure, resilient, and well-designed workflows that scale with the business.\n\nResponsibilities:\n\n* Intake, Discovery & Solution Analysis: Lead the intake process by clarifying requirements, gathering context, and translating problem statements into structured technical scopes. Assess the potential ROI on incoming automation requests to ensure the team focuses on the highest-value opportunities.\n* Stakeholder Discovery & Facilitation: Lead in-depth discovery sessions with stakeholders to understand existing processes, pain points, and constraints, through whiteboarding and shadowing sessions. Rapidly absorb and model unfamiliar problem spaces, deconstructing ambiguous processes into clear workflow models and candidate automation designs.\n* Design, Build & Implementation: Translate requirements and process designs into detailed automation builds across platforms such as Tines, n8n, and API-driven workflows. Integrate SaaS platforms using REST APIs, webhooks, event-driven triggers, and structured JSON payloads to create robust end-to-end workflows.\n* Launch, Maintenance & Operations: Own the full lifecycle of automation deployments, including testing, launch, hypercare, tuning, and steady-state stabilization. Maintain, optimize, and refactor automations as upstream systems evolve or new business requirements emerge.\n* Cross-functional Partnership & Collaboration: Partner with stakeholders across Omada, including P&C, Recruiting, Finance, Care Delivery, Support, Security, Compliance, and Engineering, to understand workflows, challenges, and downstream impacts.\n\nWhat Great Looks Like:\n\n* Is a systems-level thinker who can deconstruct business processes, consult with stakeholders on improvements, choose the best technical path forward, and rapidly implement high-quality solutions.\n* Quickly understands complex processes, identifies inefficiencies, and executes solutions that deliver measurable value.\n* Is an engaging, collaborative partner who can facilitate high-energy working sessions, synthesize input from many voices, and keep groups oriented toward outcomes.\n* Can enter a brand-new domain, quickly build a mental model of the problem space, and sketch out viable automation patterns on the fly.\n* Uses patterns and experience to guide stakeholders through alternatives, trade-offs, and 'what if' scenarios, without getting lost in technical detail.\n* Delivers high-quality automation designs that are resilient, reusable, and aligned with security, compliance, and governance standards.\n* Exercises strong technical judgment, knowing when to keep solutions simple and deterministic and when a more sophisticated or agentic approach is warranted.\n* Operates with high autonomy, managing full lifecycle delivery of automations with minimal oversight.\n* Builds trust with cross-functional partners through clarity, predictability, and consistent execution.\n* Incorporates compliance and auditability into design decisions, aligning with SOX, HIPAA, and security requirements.\n* Improves team velocity by producing inheritable workflows and documentation others can easily support.\n* Consistently demonstrates senior-level ownership by delivering high-quality solutions independently and driving meaningful cross-functional impact through technical depth and reliable execution.\n\nCandidate Requirements:\n\n* 7+ years of hands-on experience in software development, technical operations, or a related field.\n* Strong understanding of software development principles, design patterns, and best practices.\n* Experience with automation tools, such as Tines, n8n, or Zapier.\n* Strong analytical and problem-solving skills, with the ability to break down complex problems into manageable parts.\n* Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.\n* Strong attention to detail and ability to deliver high-quality results.\n* Experience with Agile development methodologies and version control systems, such as Git.\n* Familiarity with cloud-based infrastructure, such as AWS or Azure.\n* Experience with security and compliance frameworks, such as SOX and HIPAA.\n* Bachelor's degree in Computer Science, Information Technology, or a related field.","enriched_at":1776430244101},{"id":"job_d46fc8c9-46e","title":"Senior Zendesk Systems Administrator","source_url":"https://job-boards.greenhouse.io/omadahealth/jobs/7800025","location":"Remote, USA","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"IT","description":"We are seeking a Senior Zendesk Systems Administrator to join our IT department. As a Senior Zendesk Systems Administrator, you will be responsible for administering, operating, and continuously improving Omada's Zendesk platform, which supports service operations across Care Delivery organisations.\n\nThis role applies deep platform expertise to design scalable workflows, implement automation, and maintain system reliability to ensure Zendesk effectively supports Omada's service delivery operations. The position balances hands-on configuration with operational improvement and strategy deployment, ensuring the platform evolves alongside business needs while maintaining strong governance, documentation, and system stability.\n\nThe Senior Zendesk Systems Administrator partners closely with Member Services leadership, IT, Product, Engineering, and other cross-functional stakeholders to translate operational requirements into scalable system configurations. Success in this role requires strong technical judgment, operational ownership, strategic thought partnership, and the ability to independently drive improvements that enhance service workflows and operational efficiency.\n\nResponsibilities:\n\n* Own the administration, reliability, and operational maturity of Omada's Zendesk platform, including Support, Talk, Guide, AI Copilot, Workforce Management, and Explore.\n* Serve as the internal Zendesk subject matter expert (SME), advising stakeholders on new and existing platform capabilities, workflow design, and configuration best practices.\n* Design and maintain scalable service workflows including, but not limited to, routing logic, triggers, automations, ticket forms, views, macros, and queue structures.\n* Manage the Zendesk configuration lifecycle, including change planning, testing, deployment, and documentation to ensure stable platform operations.\n* Maintain strong configuration governance, ensuring workflows, automation logic, and integrations remain documented, traceable, and aligned with IT operational standards.\n* Support audit and compliance readiness, maintaining configuration visibility and documentation required for environments such as SOC2 or HIPAA.\n* Manage the intake and prioritization of Zendesk enhancement requests, maintaining a clear backlog aligned with operational priorities.\n* Lead Zendesk platform initiatives and enhancement projects, coordinating stakeholders, defining requirements, and delivering system improvements that support evolving service operations.\n* Meet operational SLAs for Zendesk platform support, ensuring timely response and resolution of system issues and configuration requests.\n* Manage Zendesk vendor releases and platform updates, evaluating new capabilities and coordinating controlled rollout.\n* Configure and maintain Zendesk Talk capabilities, including IVR routing, call flows, and queue logic supporting Member Services call center operations.\n* Maintain and improve Zendesk Guide and Help Center structures to support internal teams and self-service support.\n* Support and optimize Zendesk AI capabilities, including Copilot features that improve agent productivity and resolution efficiency.\n* Troubleshoot complex platform issues across workflows, integrations, and configurations, identifying root causes and driving resolution.\n* Configure and maintain Zendesk Explore dashboards and reporting, providing visibility into service performance, ticket trends, and operational metrics.\n\nCross-Functional Partnership and Services:\n\n* Partner closely with Member Services leadership and operations teams to translate service workflows and operational requirements into scalable Zendesk configurations.\n* Collaborate with IT, Product, Engineering, and Analytics teams to design integrations and workflows connecting Zendesk with internal and external operational systems.\n* Serve as the primary Zendesk partner to operational stakeholders, ensuring platform capabilities are aligned with service delivery needs and operational priorities.\n* Work with stakeholders to prioritize Zendesk enhancements and operational improvements, maintaining alignment between platform capabilities and evolving service workflows.\n* Partner with Security, Compliance, and IT teams to ensure Zendesk configurations support organisational security standards and regulatory requirements.\n* Support internal and external audit activities, providing documentation, system insights, and configuration transparency related to Zendesk controls and operational workflows.\n* Collaborate with operational leaders to ensure Zendesk reporting and dashboards support service analytics, operational visibility, and performance monitoring.\n* Provide training, enablement, and documentation to support consistent Zendesk usage and promote operational best practices across teams.\n* Maintain clear and proactive communication with stakeholders regarding platform changes, system updates, and operational improvements.\n\nWhat Great Looks Like:\n\n* Owns the reliability and operational maturity of the Zendesk platform, ensuring workflows, automations, and integrations consistently support service operations across the organisation.\n* Executes complex platform work independently, translating operational requirements into scalable configurations and delivering improvements with minimal oversight.\n* Demonstrates strong operational discipline, ensuring system changes are properly designed, tested, documented, and communicated to maintain platform stability and trust.\n* Seeks context before implementing solutions, developing a deep understanding of Member Services strategy, workflows, and operational needs to design effective system solutions.\n* Acts boldly to improve service operations, proactively identifying opportunities to optimise workflows, reduce manual effort, and improve platform efficiency.\n* Delivers reliable outcomes, consistently executing platform improvements, resolving system issues, and maintaining high standards of operational quality.\n* Builds strong cross-functional partnerships, working effectively with Member Services, IT, Product, Engineering, and Analytics teams to align platform capabilities with operational priorities.\n* Cultivates trust with stakeholders, serving as a dependable Zendesk expert who communicates clearly, follows through on commitments, and maintains transparency around system changes.\n* Improves platform scalability over time, identifying opportunities to simplify workflows, reduce technical debt, and strengthen the long-term maintainability of the system.\n* Supports a culture of operational excellence, sharing knowledge, documenting system behaviour, and helping teams use Zendesk effectively to deliver better service outcomes.\n\nCandidate Requirements:\n\n* 7+ years of experience administering SaaS platforms supporting customer service, support operations, or internal service management environments.\n* Deep expertise with Zendesk Support, including triggers, automations, routing logic, ticket fields, forms, views, macros, and workflow configuration.\n* Experience administering additional Zendesk products such as Talk, Guide, Explore, AI Copilot, or Workforce Management.\n* Demonstrated ability to translate operational workflows into scalable system configurations, including ticket routing, service queues, and automations.","enriched_at":1776430243379},{"id":"job_705fab83-27c","title":"Senior Corporate Counsel","source_url":"https://job-boards.greenhouse.io/omadahealth/jobs/7695386","location":"Remote, USA","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Legal","description":"We are looking for an experienced, enthusiastic, and motivated individual to join us as Senior Corporate Counsel. You will serve as a key member of our growing Legal team, providing strategic legal advice on securities law compliance, corporate governance, and disclosure matters.\n\nThis role will support the company’s obligations under U.S. federal securities laws and SEC regulations, advise on public company reporting and disclosure, partner with senior leadership to manage securities-related legal risks, and assist with day-to-day corporate matters.\n\nAs Senior Corporate Counsel, you will lead drafting, review and revision of SEC filings, including annual and quarterly reports, 8-K filings, Section 16 filings, and other filings as needed. You will also lead planning for annual meeting matters, including proxy statements, shareholder communications, and other governance-related disclosures.\n\nYou will monitor developments and serve as the key subject-matter expert in securities laws, SEC guidance, Nasdaq requirements, and corporate governance best practices, and advise on potential impacts. You will advise on securities law compliance, including insider trading policies, the handling of material non-public information, shareholder proposals, and other matters.\n\nYou will advise on Regulation FD and public disclosure and assist in review of investor and public relations materials to ensure compliance with securities laws. You will support the company’s corporate governance function, including direct facilitation of board and committee processes, governance policies, and director/officer compliance.\n\nYou will serve as a subject-matter expert on legal aspects of stock-based compensation and equity plan administration. You will assist in corporate policy reviews and improving policy practices and processes, and assist with related training.\n\nYou will contribute to subsidiary management and compliance matters. You will assist on M&A and business development initiatives, as needed. You will provide advice and support on various corporate matters as they arise.\n\nWe are looking for a J.D. degree from an accredited law school; member in good standing of at least one U.S. state bar. You should have 5-7+ years of legal experience, including law firm experience, with significant focus on securities law, SEC reporting, and public company governance.\n\nYou should have deep knowledge of the '33 Act, '34 Act, SEC rules and regulations, and Nasdaq listing standards. You should have strong communication skills, with the ability to convey complex legal concepts to non-legal audiences.\n\nYou should have excellent drafting skills, organisational skills, and attention to detail. You should be able to lead, manage, and prioritise competing projects from inception through completion in a collaborative, fast-paced environment.\n\nYou should have excellent interpersonal skills with the ability to collaborate cross-functionally and advise senior leadership with sound judgment and practical solutions.\n\nBonus points for experience in similar in-house roles, experience representing newly public companies and emerging growth companies, experience supporting clients in the healthcare industry or in digital care delivery.","enriched_at":1776430242655},{"id":"job_5b2e1359-962","title":"IT Systems Engineer","source_url":"https://job-boards.greenhouse.io/omadahealth/jobs/7749367","location":"San Francisco, CA, USA","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"IT","description":"We are seeking an IT Systems Engineer to join our team. As an IT Systems Engineer, you will play a critical role in supporting and improving the day-to-day technology experience for Omadans. You will contribute to the planning, implementation, and operation of systems that enable secure, efficient, and user-friendly workflows across the company.\n\nYour scope includes hands-on support for endpoints, SaaS applications, onboarding and offboarding processes, systems automation, and compliance-aligned IT operations. You will partner closely with teams across IT Support, Infrastructure, Security, Compliance, and the broader business to continuously improve how IT enables productivity and scale at Omada.\n\nThe ideal candidate will have 5+ years of relevant IT experience with a strong track record of delivering hands-on support and systems management in a modern, fast-paced environment. You will have deep expertise with macOS and Windows endpoint administration using JAMF Pro and Workspace ONE (or equivalent), strong experience supporting SaaS applications such as Google Workspace, Okta, Slack, Zoom, Office 365, and Zendesk, and familiarity with IT asset management platforms (e.g., Oomnitza) and best practices for hardware lifecycle tracking and reconciliation.\n\nYou will consistently deliver high-quality IT support by applying deep knowledge of endpoint management, access provisioning, and SaaS administration. You will demonstrate ownership by proactively identifying and solving user issues with empathy, timeliness, and clarity. You will play a key role in onboarding initiatives by coordinating closely with Recruiting and P&C to ensure new hires are set up for success from Day 1, leveraging established processes.\n\nYou will contribute meaningfully to audit-aligned practices, such as accurate asset tracking, access control hygiene, and compliance documentation. You will take ownership of the asset inventory management platform, leveraging established processes to maintain a high level of accuracy and maintaining a structured, tidy, and detailed space, both physically and digitally, to track the entirety of supported computing equipment.\n\nYou will drive improvements to IT workflows through an understanding of automation (e.g., Tines, Oomnitza Workflows, Zendesk automations) and process refinement. You will collaborate cross-functionally with our Security, HR, Recruiting, and Infrastructure teams, communicating clearly with technical and non-technical stakeholders.\n\nYou will balance day-to-day support work with small project execution and proactive system maintenance. You will demonstrate a growth mindset, continuously learning new tools and technologies while sharing knowledge with peers. You will apply an AI-first mindset to explore opportunities for efficiency and enhanced user support experiences.","enriched_at":1776430232094},{"id":"job_db16cbd1-9e8","title":"Senior Strategic Procurement Program Manager","source_url":"https://job-boards.greenhouse.io/omadahealth/jobs/7811858","location":"Remote, USA","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Operations","description":"We are seeking a Senior Strategic Procurement Program Manager to join our team. As a Senior Strategic Procurement Program Manager, you will be responsible for defining and driving supply chain and strategic procurement objectives that impact our gross margin, member experience, and risk profile.\n\nYou will operate across various departments, including Member Services, Care Teams, Clinical, Product, Engineering, Compliance, Legal, InfoSec, and Commercial, as well as with external vendors, to design and execute end-to-end sourcing and supplier strategies for GLP-1 and other critical categories.\n\nThis role requires strong executive-ready communication, the ability to influence director/VP stakeholders without formal authority, and ownership for setting clear success measures, tracking performance, and adjusting plans to achieve multi-year outcomes.\n\nKey responsibilities include:\n\n* Owning and continuously refining program governance for both operational and strategic initiatives\n* Establishing and sequencing business priorities across categories and programs\n* Driving programs end to end and independently recommending and implementing changes to policies and procedures that affect multiple departments or disciplines\n* Proactively exercising advanced judgment in evaluating, selecting, and adapting methods to achieve results that support company-wide strategic initiatives\n* Deeply understanding the interrelationships between supply chain, clinical, product, operations, and commercial priorities\n\nAdditionally, you will be responsible for communicating clear, concise expectations and requirements in both verbal and written form, presenting well-reasoned, data-driven proposals and recommendations, and influencing others to drive ongoing program improvements.\n\nRequirements include:\n\n* Bachelor's degree in a related field\n* 10+ years of experience in a strategic procurement role for production goods and services\n* 3+ years of experience in pharmacy or medical device procurement or related experience\n* Strong executive-ready communication and influencing skills\n* Ability to think strategically and drive business outcomes\n\nPreferred qualifications include:\n\n* MBA or Master's degree in a related field\n* Certified Professional in Supply Management (CPSM)\n* Certified Supply Chain Professional (CSCP)\n* Lean/Six Sigma certified or an equivalent certification","enriched_at":1776430228929},{"id":"job_18dc5853-583","title":"Enterprise Customer Success Manager","source_url":"https://job-boards.greenhouse.io/omadahealth/jobs/7733400","location":"Remote, USA","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. We're growing fast, and we're looking for a Customer Success Manager to help us onboard, implement, and manage our Enterprise customers.\n\nThe Customer Success Manager will own the relationships between Omada and a book of our Enterprise customers. This includes project managing implementation, owning the relationship with these customers, managing renewals and driving upsells. The CSM has visibility into the entire company, and works alongside our Sales, Data, Marketing, IT, Operations, Clinical, and Product teams to serve our client partners.\n\nEnterprise Customer Success Manager owning a portfolio of Omada's largest, most complex customers from implementation through renewal and expansion.\n\n* Builds long-term, trust-based partnerships that mitigate churn risk and uncover scalable growth opportunities across owned accounts.\n* Serves as primary point of contact for operational, director, and executive stakeholders at enterprise clients.\n* Collaborates closely with Sales, Data, Marketing, IT, Operations, Clinical, and Product to deliver measurable outcomes and high satisfaction.\n* Positions Omada as an evidence-based, innovative thought leader with customers.\n\nKey responsibilities:\n\n* Own implementation and onboarding, including project-managing technical integrations with internal and client teams.\n* Build and nurture strong, strategic, long-term relationships across all levels of client organizations.\n* Develop and execute strategic account and BoB plans, including growth and expansion strategies.\n* Use data, analytics, and industry insights to communicate value, deliver QBRs, and influence client decisions.\n* Identify and execute on upsell, cross-sell, and multi-product expansion opportunities while proactively managing retention and churn risk.\n* Lead cross-functional collaboration and CX process-improvement efforts to solve complex customer challenges\n* Cultivate partnership opportunities (speaking engagements, testimonials, pilots, claims/ROI analyses) and travel to client sites ~1x per quarter.\n\nExperience and qualifications:\n\n* Bachelor's degree and 6+ years of relevant professional experience.\n* Proven experience owning post-sales implementation in collaboration with technical teams.\n* Background working with organizations ranging from startups to Fortune 50 enterprises.\n* Experience in field sales or account management focused on upsell, cross-sell, and renewals.\n* Demonstrated success managing complex projects and using data to tell stories and drive decisions.\n* High proficiency with Salesforce, Excel, PowerPoint, and Google Suite.\n* Bonus: Experience with large enterprises and understanding of chronic disease prevention, US healthcare, digital health, and startup environments.\n\nSkills and attributes:\n\n* Proven strategic account leader with proactive, solution-oriented salesmanship and consultative approach.\n* Strong relationship builder with high emotional intelligence, executive presence, and excellent communication and presentation skills.\n* Ability to understand complex commercial relationships and advocate for the collective voice of the customer internally.\n* In-depth knowledge of healthcare analytics and data, with strong ability to tell a story with data.\n* Highly organized, strong judgment and prioritization, and comfort leading cross-functional workstreams.\n* Collaborative team player who contributes to CX thought leadership and process improvement.\n\nBenefits:\n\n* Competitive salary with generous annual cash bonus\n* Equity grants\n* Remote first work from home culture\n* Flexible Time Off to help you rest, recharge, and connect with loved ones\n* Generous parental leave\n* Health, dental, and vision insurance (and above market employer contributions)\n* 401k retirement savings plan\n* Lifestyle Spending Account (LSA)\n* Mental Health Support Solutions\n* ...and more!\n\nIt takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!\n\n* Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.\n* Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.\n* Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.\n* Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work.\n* Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together.\n* Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it.","enriched_at":1776430223267}],"category_normalised":[{"category":"engineering","count":4},{"category":"it","count":3},{"category":"sales","count":2},{"category":"marketing","count":2},{"category":"finance","count":2},{"category":"operations","count":1},{"category":"legal","count":1}],"velocity":{"weeks":[{"week_start":"2026-04-13","count":15},{"week_start":"2026-04-20","count":2}],"trend":"stable","wow_pct":-87},"momentum":{"recent_14d":2,"prior_14d":15,"growth_pct":-87,"classification":"decelerating"},"salary_vs_industry":{"company_median":125000,"industry_median":null,"percentile":null,"sample_size":1,"by_region":[],"transparency_pct":6,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":17,"industry_total":17,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.287,"skill_weighted_score":0.274,"top_exposed_titles":[],"top_exposed_skills":[{"skill":"Data Analysis","count":3,"score":0.274},{"skill":"Communication","count":3,"score":0.274}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"Remote","count":16,"share_pct":94.1},{"region":"United States","count":1,"share_pct":5.9}],"emerging":[{"region":"Remote","recent_30d":16,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":4,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"National Vice President, Jumbo & Enterprise Employer Sales","location":"Remote, USA","posted_at":"2026-04-24"},{"title":"Chief Revenue Officer","location":"Remote, USA","posted_at":"2026-04-24"},{"title":"Senior Director, Clinical and Translational Research","location":"Remote, USA","posted_at":"2026-04-17"},{"title":"Director, Growth Marketing","location":"Remote, USA","posted_at":"2026-04-17"}]},"posting_dynamics":{"median_days_open":null,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":19}}}}