Do you want to work for a mission-driven organisation that cares about privacy, accessibility, sustainability, and ethical technology? Join us at the New York Public Library!
\nNYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate delivery of core patron-facing services through digital platforms. We are hiring a Technical Team Leader in our Institutional Services group to lead a full-stack engineering team building and maintaining our digital platforms, and pushing forward our unified patron experience vision across multiple applications and databases.
\nThe role will be responsible for supporting several codebases (Python, React, Java, XML) focused on providing access to digital library resources for NYPL patrons, researchers, educators, and students around the country. This involves maintaining legacy codebases and developing new applications to help patrons access NYPL's collections.
\nThis role will also contribute to the technical leadership of NYPL Digital by helping set standards for best practices in application development, database management, people management, and other technical areas. It will also have the opportunity to contribute to other catalog-based projects at NYPL, with a focus on increasing the adoption of Python as a standard language in the department.
\nThe Technical Team Lead role requires a mix of people management and hands-on technical contributions. We are looking for someone we can count on to:
\nTeach:
\nLearn:
\nImprove:
\nSome expectations for this role are that within:
\n+ Develop an understanding of our infrastructure, environments and deployment practices \t+ Implement unit and integration tests for all the code that they write \t+ Complete software development tasks independently and collaboratively in line/accordance with our engineering workflows
\n+ Gain an understanding of the team's group's codebases and familiarity with other NYPL codebases \t+ Regularly perform code review of other engineers' work \t+ Actively participate in design and architecture discussions \t+ Participate in conversations about team's project progress and help report on status to Digital leadership
\n+ Actively contribute to team's code bases and understand code bases around NYPL Digital \t+ Provide technical advice and weigh in on decisions that impact our platforms and help realize implementation of new features and bugfixes \t+ Regularly influence design and architecture discussions \t+ Collaborate with other Technical Team Leads to deliver new features across NYPL Digital \t+ Take responsibility for new development work, coordinating the work of other engineers \t+ Help lead development teams by taking accountability, mentoring developers, fostering collaboration and generally aiding the adoption of best practices \t+ Influence and empower the team to build useful, accessible applications in a sustainable and maintainable way
\nResponsibilities:
\nKey Responsibilities Required:
\n+ Strong leadership, mentoring, coaching and decision-making skills \t+ Excellent written and verbal communication skills \t+ Demonstrated ability to level up individual engineers and engineering teams \t+ Track record of leading major technical initiatives to solve complex technical problems \t+ Knowledge of non-technical strategies for solving team, culture and process problems \t+ Experience establishing documentation standards and practices \t+ Expertise in Python application development and system design, including production experience with Python web frameworks \t+ Strong understanding of system architecture and design patterns as well as cloud infrastructure \t+ Strong understanding of DevOps practices and their impact on implementation approaches \t+ Proficiency in SQL and relational databases such as MySQL, PostgreSQL, etc. \t+ Experience with Node.js and React ecosystem \t+ Experience with Next.js \t+ Experience with multiple component libraries \t+ Prior experience building a component library is a plus \t+ Experience with front-end integration testing \t+ Knowledge of accessibility principles \t+ Prior experience working on an accessible front-end is a plus \t+ Proficiency with version control systems and git \t+ Experience with CI/CD tools like GitHub Actions, TravisCI, etc. \t+ Familiarity with agile methodologies such as Scrum & Kanban \t+ Familiarity with Single Sign On is a plus \t+ Understanding or experience managing a single sign on infrastructure like Shibboleth is a plus \t+ Production experience working with data stores, including ElasticSearch and/or Solr, at scale a plus
\n+ Support small team of 2+ engineers in their day-to-day work \t+ Report on status of team projects, including progress and any issues encountered \t+ Coach team members on both hard and soft skills \t+ Provide feedback on team performance and motivate team to deliver on project goals
","enriched_at":1777935878681},{"id":"job_328b23db-878","title":"Associate Director, IT Products & Business Relations","source_url":"https://nypl.pinpointhq.com/en/postings/f67db1b5-30b3-4ccf-a70e-28a975d9d036","location":"New York","job_type":"full time","experience_level":"senior","work_arrangement":"onsite","category":"IT","description":"We are seeking an Associate Director, IT Products & Business Relations to lead the Product Management practice and the relationships that inform it. The successful candidate will align product strategy to NYPL priorities, drive multi-year roadmapping, and ensure IT is building and delivering against what the organization actually needs.
\nKey responsibilities include leading and developing the Product Management team, defining and maintaining a product strategy aligned to NYPL's organizational goals, and owning multi-year roadmapping efforts across the IT product portfolio.
\nThe ideal candidate will have 10 years of experience in IT or technology product management, with demonstrated growth in scope and responsibility, and 5-7 years leading and managing product or technology teams.
\nThe salary for this position is not explicitly stated.
","enriched_at":1777500269855},{"id":"job_1c53aee5-3f8","title":"Library Page - Todt Hill Westerleigh Library","source_url":"https://nypl.pinpointhq.com/en/postings/c901f81e-2939-4c43-8ab4-469332ac32a7","location":"Staten Island, New York","job_type":"part time","experience_level":"entry","work_arrangement":"onsite","category":"Education","description":"Do you love books and helping people? As a Library Page at The New York Public Library, you will help patrons find books, answer questions, and provide excellent customer service. This is a great opportunity to learn about working in a library system and develop your skills in a fast-paced environment.
\nKey Responsibilities: Shelve and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order Answer in-person inquiries and help patrons locate needed materials Assist patrons with basic computer, internet, and audio/visual equipment usage Locate and prepare library materials requested by patrons Assist staff with checking materials for damage and removing them from the shelves Help set up public spaces for events and programs Perform other related tasks as needed
\nRequirements: Current enrollment in a degree program at an accredited school Proper employment certificate for minors under 18 as required by NYS law Ability to accurately and efficiently sort and arrange items in alphanumeric order Strong organizational skills and ability to follow detailed instruction in a fast-paced environment Excellent customer service skills and the ability to work with a diverse patronage Superb interpersonal and communication skills Strong problem-solving skills Demonstrated ability to work as part of a team Demonstrated reliability and professionalism Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
\nPreferred Qualifications: Ability to troubleshoot basic computer and printer issues Experience with eReaders and library technologies Ability to speak foreign languages
\nBenefits: The New York Public Library offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
","enriched_at":1777413904500},{"id":"job_f16d2fea-5d8","title":"Senior Coordinator, Exhibitions","source_url":"https://nypl.pinpointhq.com/en/postings/20454407-057d-428f-a4b5-32da3c4cbc91","location":"New York, New York","job_type":"full time","experience_level":"senior","work_arrangement":"onsite","category":"Other","description":"The New York Public Library seeks a full-time Senior Coordinator to provide essential support to the Public Programs & Exhibitions (PPERL) team, with a focus on exhibitions. The PPERL team is responsible for programming a diverse range of temporary exhibitions and displays across the Library's research centers.
\nThe Senior Coordinator will support daily operations of the PPERL Exhibition team. A successful candidate will be creative and resourceful, demonstrate a strong work ethic, and bring reliability, attention to detail, and excellent organizational and communication skills.
\nThe PPERL Exhibitions team is responsible for developing, organizing, and executing all aspects of exhibitions and interpretive displays across NYPL's three research centers: the Stephen A. Schwarzman Building, the Library for the Performing Arts, and the Schomburg Center for Research and Black Culture.
\nResponsibilities:
\nOverview
\nThe IT Infrastructure and Operations department is responsible for the engineering, implementation, administration, and support of complex technical solutions delivering mission-critical services to Library staff and patrons. The team provides technical expertise for core IT Products including Modern Workplace, Cloud Computing, Desktop Engineering, Networking, Telephony, Cybersecurity, and business facing Applications.
\nResponsibilities
\nLead the architecture, deployment, and operation of desktop and endpoint services across Windows and macOS environments. Provide day-to-day leadership for Desktop Engineering and Solutions Engineering teams. Define and maintain endpoint standards for provisioning, patching, configuration, security baselines, and lifecycle management. Lead the administration of the Google Workspace Suite and complementary Google products. Oversee operational performance, including automation, process improvement, KPI/SLA tracking, and escalation handling. Partner with Cybersecurity to ensure endpoint services meet security and compliance requirements. Collaborate with IT Product Management to plan, prioritize, and deliver roadmap initiatives. Manage vendors and service providers related to endpoint and desktop technologies. Communicate status, risks, and outcomes to IT leadership and stakeholders. Support troubleshooting and resolution of complex endpoint issues, engaging other teams as needed. Perform related duties as required.
\nKey Responsibilities
\nRequired Education & Certifications Bachelor’s degree and 5 years of management/supervisory experience
\nRequired Experience Demonstrated experience leading or significantly contributing to desktop and endpoint management in a large, complex organisation. Experience transitioning or modernising endpoint environments, including movement from legacy desktop management to modern MDM-based platforms. Hands-on experience managing Windows and macOS endpoints at scale. Hands-on experience managing Email and productivity systems such as Google Workspace, Microsoft 365, etc. Experience providing people leadership, including coaching, mentoring, and guiding teams through change. Proven ability to manage multiple, concurrent initiatives while balancing operational stability and modernisation. Experience collaborating cross-functionally with Security, Product, Infrastructure, and business stakeholders. Demonstrated success improving operational efficiency through automation, standardisation, or process improvement. Strong communication skills, with experience presenting technical concepts to non-technical audiences.
\nRequired Skills Strong leadership experience with modern endpoint management platforms, including Microsoft Intune/Entra ID and Jamf. Experience managing Windows and macOS endpoints at scale. Solid understanding of endpoint security fundamentals, including device compliance, identity integration, and security baselines. Experience with automation and scripting to streamline desktop and endpoint operations. Familiarity with legacy desktop management tools (e.g., SCCM) and experience planning or executing migrations away from them. Strong troubleshooting skills across endpoint, identity, and device management domains. Experience with vendor evaluation and management, including RFPs and service relationships. Ability to define and track operational metrics (KPIs, SLAs) for endpoint services. Strong communication and collaboration skills across technical and non-technical teams.
\nManagerial/Supervisory Responsibilities Lead a large team; mentoring, coaching, planning, and execution.
\nBenefits Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Be Welcoming and Inclusive Work Environment Office setting Physical Duties Lift/move equipment up to 25 lbs Pre-Placement Physical Required? No Union/Non Union Non-Union FLSA Status Exempt
","enriched_at":1777151133931},{"id":"job_909effa2-c75","title":"Senior Network Engineer","source_url":"https://nypl.pinpointhq.com/en/postings/38253b7f-9dc8-49e2-97e9-634565835050","location":"New York","job_type":"full time","experience_level":"senior","work_arrangement":"onsite","category":"Engineering","description":"The IT Infrastructure & Operations Network Engineering department is responsible for the architecture, planning, implementation, installation and operations of NYPL's network infrastructure. We are looking for a Senior Network Engineer to join our team.
\nAs a Senior Network Engineer, you will be responsible for owning the engineering-level administration of NYPL's network, including routing, firewalls, ACLs, VLAN designs, VPN and public and staff WiFi networks. You will review initial business requirements and work alongside colleagues to provide initial technical designs. You will also provide installation and engineering-level support of NYPL network equipment and services, and liaise with business partners on projects as necessary.
\nIn addition, you will teach and support Network Engineers on the team, other IT departments to ensure understanding of network considerations, and colleagues across the business to ensure clear expectations are set. You will learn about the Library's unique place in providing network access as a means to accomplish its mission and bridge the digital divide, advanced networking administration and implementation methodologies, and explore Zero-Trust network security models and help NYPL prepare for the future.
\nSome expectations for this role are that within one month, you will be familiar with IT practices and teams, roles & responsibilities, build initial relationships with key vendors and services providers, build initial relationships with internal stakeholders, understand NYPL's network topology (WAN, LAN, WiFi), be familiar with current project backlog, coordinate with team leadership to prioritize work, and have clear expectations and goals moving forward.
\nWithin three months, you will plan for future bandwidth upgrades, be able to field change and support requests for most of the network, and support key projects with minimal supervision. Within six months and beyond, you will own WAN, VPN, and core routing administration, day-to-day management and operations, begin preparing for network equipment upgrades, and participate in roadmap development.
\nResponsibilities include architecting, deploying, monitoring and maintaining the NYPL data network environment, installing, configuring and maintaining network firewalls, designing and implementing appropriate network level security controls, installing and maintaining data circuits between core locations, preparing bid specifications for network routers, switches and security appliances, and performing other assigned duties as necessary.
","enriched_at":1777150955646},{"id":"job_180b7acf-140","title":"Associate Director, Young Adult Programs and Services","source_url":"https://nypl.pinpointhq.com/en/postings/e3207c07-bf4c-4c7c-8974-ec141a7eb15b","location":"New York, New York","job_type":"full time","experience_level":"senior","work_arrangement":"onsite","category":"Education","description":"We are seeking an Associate Director, Young Adult Programs and Services to lead key elements of NYPL's Teens 360° initiative, including specialized teen internships, college and career readiness, teen volunteerism, post-secondary skill-building, and the promotion of teen voice through publishing teen-created content.
\nThe Associate Director will supervise, create and grow teen initiatives in the Young Adult department, including College and Career Pathways, Teen Ambassador Programs, and Teen Voice & Leadership. They will work collaboratively with internal partners, engage in strategic planning, and communicate regularly with internal and external partners.
\nThis role requires a Master's Degree in Library Sciences, Education or related field, and 10+ years of experience designing, implementing, and scaling educational programs in a library or related setting. The ideal candidate will have excellent interpersonal, verbal, and written skills, and be able to manage multiple projects simultaneously.
\nThe Associate Director will direct supervision of 3 Managers and indirect supervision of 5 Associate Managers, and be responsible for hiring, performance management, and coaching.
\nBenefits include a hybrid schedule, 35 hours per week, and a salary range of $95,000 - $110,000 per year.
","enriched_at":1777150890081},{"id":"job_8ae08985-a71","title":"Managing Librarian, Programs and Outreach","source_url":"https://nypl.pinpointhq.com/en/postings/0631a474-f486-4019-9827-bfb1ec8307a7","location":"New York, New York","job_type":"full time","experience_level":"senior","work_arrangement":"onsite","category":"Education","description":"The Managing Librarian provides direct leadership and oversight to departmental staff, ensuring efficient and effective delivery of essential public services. This role involves active participation in daily operations, including staff supervision, problem-solving, and ensuring adherence to policies and procedures to best serve the community.
\nThis onsite role requires a consistent presence within the department to foster strong relationships with staff and the community. The Managing Librarian will be actively engaged in directly addressing patron issues and concerns, and ensuring a visible and accessible point of contact for public service matters.
\nResponsibilities:
\nKey Responsibilities:
\n