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As a Senior Manager, Credit Risk, you will lead and grow a team of Credit Risk Analysts, owning the day-to-day operations of the credit risk function while helping build it into something more ambitious: an AI-native credit risk practice.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Lead, coach, and grow a team of Credit Risk Analysts</li>\n<li>Own credit risk operations end-to-end: underwriting and exposure decisions, portfolio monitoring, collections and recovery strategy, and loss forecasting</li>\n<li>Define and maintain Jobber&#39;s credit risk appetite, credit policy, and limit framework</li>\n<li>Partner closely with Data Science and Risk Analytics to build, validate, and improve credit risk models and decisioning logic</li>\n<li>Champion an AI-native approach to credit risk management</li>\n<li>Set the multi-year roadmap for the credit risk function across people, models, data, and tooling</li>\n<li>Build and strengthen the credit risk function for Jobber&#39;s payments business today, and design and own the credit risk framework for a growing lending business</li>\n<li>Work cross-functionally with Fintech, Product, Finance, Legal, Compliance, and Customer Support teams to embed credit risk policy and controls into product and operational workflows</li>\n<li>Make sure credit policy and decisioning meet applicable Canadian and US requirements</li>\n<li>Own credit loss provisioning and stress testing</li>\n<li>Report on credit risk exposure, portfolio health, and emerging trends to Fintech and Risk leadership, the executive team, and credit or risk committees</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>8+ years of experience in credit risk, in financial services, fintech, payments, or lending</li>\n<li>A track record of setting and owning credit policy, risk appetite, and limit frameworks</li>\n<li>Experience managing a credit portfolio through a period of stress or a full credit cycle</li>\n<li>A builder&#39;s mindset: a track record of solving problems through automation and tooling</li>\n<li>A deeply data-centric approach to decision-making</li>\n<li>Proficiency in SQL and Python</li>\n<li>Working familiarity with statistical and machine learning approaches used in credit risk management</li>\n<li>Hands-on experience with IFRS9 or equivalent GAAP standards</li>\n<li>Strong written and verbal communication skills</li>\n</ul>","enriched_at":1793529304203},{"id":"job_ce74818c-f5f","title":"Senior Lifecycle Marketing Manager","source_url":"https://jobs.ashbyhq.com/jobber/51c6e37d-4a48-40ea-997f-00f2baae38b7","location":"Toronto, Ontario","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Marketing","description":"<p>We’re looking for a Senior Lifecycle Marketing Manager to join our Marketing team at Jobber. As a Senior Lifecycle Marketing Manager, you will be responsible for orchestrating our ideal customer experience, owning and driving strategies for acquiring, activating, retaining, and expanding users on all platforms.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own the Leads portfolio end to end: strategy, programs, and metrics for nurturing leads into trials and converting trials into paying customers.</li>\n<li>Own and extend Jobber’s AI-enriched lead journeys using enrichment and orchestration tooling.</li>\n<li>Connect the lead experience to the trial experience to provide a continuous, personalized journey.</li>\n<li>Run a test-and-learn program to optimize lead-to-trial and trial-to-paid metrics.</li>\n<li>Lead the acquisition pod and collaborate with outbound and demand generation partners.</li>\n<li>Build and configure journeys, write emails, and set up automation.</li>\n<li>Set the bar for the Lifecycle team and bring outside insights to improve practices.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Deep experience owning lead nurture and trial-to-paid conversion programs at a SaaS company.</li>\n<li>Hands-on experience using AI tools to enrich customer data and personalize communications.</li>\n<li>Test-and-learn posture to AI and experimentation with new tooling.</li>\n<li>Experience leading integrated acquisition efforts across outbound, demand generation, product, and sales.</li>\n<li>Strong understanding of metrics behind nurture and conversion.</li>\n<li>Autonomy and ability to prioritize and inform manager of progress.</li>\n</ul>\n<p>What you can expect from Jobber:</p>\n<ul>\n<li>Competitive salary ($99,540 - $163,530 per year).</li>\n<li>Extended health benefits package with fully paid premiums.</li>\n<li>Matching in RRSP, TFSA, or FHSA.</li>\n<li>Stock options.</li>\n<li>Dedicated Talent Development team and access to coaching, learning, and leadership programs.</li>\n</ul>","enriched_at":1793529265105},{"id":"job_11d49a97-83b","title":"Success Enablement Manager","source_url":"https://jobs.ashbyhq.com/jobber/ae05a071-bbfc-4abf-a8cb-c14d9cf0fcbf","location":"Toronto, Ontario","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Customer Service","description":"<p>We’re looking for a Success Enablement Manager to be part of our Success Enablement team. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology.</p>\n<p>The Enablement team is a central function within Jobber’s Customer Success organization, supporting the growth and performance of Product Support and Customer Onboarding. As a Center of Excellence, Enablement owns the programs, playbooks, tools, and measurement frameworks that drive operational excellence and skill development across these teams.</p>\n<p>The Role: Reporting to the Senior Manager, Success Enablement, the Success Enablement Manager will give our Product Support and Customer Onboarding teams the information, content, and tools they need to operate more effectively. You will own enablement end to end for both teams. That means building how specialists ramp, how they stay current as the product changes, how they access the right answer in the moment, and how they keep improving once they are proficient.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own the enablement lifecycle for Product Support and Customer Onboarding, from new hire ramp and certification through continuous development for tenured specialists.</li>\n<li>Build and maintain the needs discovery and positioning frameworks specialists use in live customer conversations, so the right product reaches the right customer at the right moment.</li>\n<li>Create and maintain Jobber’s Support and Onboarding playbooks, including activation paths by plan and industry, adoption plays for underused features, objection handling, and retention conversations, and ensure consistency of process and messaging across channels.</li>\n<li>Enable Next Best Action adoption. Train specialists to read the recommendation, confirm the customer need behind it, and act on it inside their existing workflow.</li>\n<li>Design, build and test in-person, virtual and on-demand enablement content, and partner with Knowledge Management so the same guidance is available in the flow of work.</li>\n<li>Partner with our QA function to turn quality trends into targeted coaching and training, closing the loop between what we measure and what we teach.</li>\n<li>Work with Product Marketing, Success Operations and Analytics to identify process and content gaps, and develop the resources (customer stories, competitive intelligence, collateral) that help specialists move conversations forward.</li>\n<li>Connect enablement to outcomes. Tie program delivery to activation, feature adoption, retention, CSAT, and qualified opportunities, and report on what is working and what is not.</li>\n<li>Contribute to, help organize and champion important team moments like quarterly kickoffs, lunch and learns, and certification pushes.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Demonstrated experience in customer success, customer service, onboarding, or sales within a high volume, short cycle, B2B SaaS environment, with a track record of consistent achievement of targets and motivating others to do the same.</li>\n<li>Demonstrated previous experience in revenue driven roles which had targets, such as in Sales or Retention.</li>\n<li>Experience building out and executing playbooks and training programs that improve both service quality and commercial outcomes.</li>\n<li>Strong project management knowledge, including creating workback plans to drive projects from conception to the finish line.</li>\n<li>A strong grasp of activation and adoption. You understand what gets a customer to first value, what keeps them using a product, and how to design enablement that moves both.</li>\n<li>Working knowledge of needs-based conversations. You can teach a specialist to uncover a customer problem, connect it to the right product or feature, and position the value in plain language.</li>\n<li>Comfort with standard SaaS retention and expansion metrics such as NRR, GRR, churn, save rate, expansion MRR, and attach and adoption rates. You can read a dashboard, find the gap, and build the program that closes it.</li>\n<li>Exposure to Next Best Action or recommendation technology (Salesforce or similar), or a clear appetite to learn it. You will help shape how recommendations are framed, trained, and adopted on the floor.</li>\n</ul>\n<p>Compensation: The role has a minimum annual salary of $88,200, a midpoint of $103,800, and a maximum salary of $119,400.</p>","enriched_at":1793529253079},{"id":"job_6e5b7920-9ff","title":"Sales Development Representative","source_url":"https://jobs.ashbyhq.com/jobber/930d105c-fca9-4b12-9996-3f4e56b1de19","location":"Edmonton; Kitchener-Waterloo; Toronto; Vancouver","job_type":"full-time","experience_level":null,"work_arrangement":"hybrid","category":"Sales","description":"<p>We&#39;re seeking a Sales Development Representative (SDR) to join our Sales team at Jobber. As an SDR, you will be the first point of contact for potential customers, qualifying leads and generating excitement for the next step in the sales process.</p>\n<p>Jobber is a technology company that helps small home service businesses succeed. Our platform enables businesses to quote, schedule, invoice, and collect payments from customers, providing an easy and professional customer experience.</p>\n<p>The Sales team at Jobber focuses on understanding customers&#39; needs and helping them achieve their goals. As an SDR, you will work closely with the Account Executive team to provide the best customer experience and exposure to the Jobber product.</p>\n<p>Key responsibilities:</p>\n<ul>\n<li>Connect with potential customers through various channels (phone, text, email)</li>\n<li>Collaborate with the Account Executive team to provide excellent customer service</li>\n<li>Track key information in Salesforce for follow-up and analytics</li>\n<li>Participate in learning opportunities and self-guided work to develop sales skills</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Previous sales experience, preferably in a tech or retail environment</li>\n<li>Ability to work independently and make over 100 calls per day</li>\n<li>Strong communication and interpersonal skills</li>\n<li>Adaptability and willingness to pivot in a fast-paced environment</li>\n<li>Experience with Salesforce or similar CRM systems</li>\n</ul>\n<p>We offer a competitive compensation package, including a base salary of $46,300, a commission of $15,000, and an On-Target Earnings (OTE) of $61,300. Benefits include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package.</p>\n<p>If you&#39;re a motivated and results-driven individual with a passion for sales, we&#39;d love to hear from you!</p>","enriched_at":1793461340590},{"id":"job_1c590bc8-0e0","title":"Senior Business Intelligence Engineer","source_url":"https://jobs.ashbyhq.com/jobber/62a5728b-07dd-4877-b175-a87fea5944b1","location":"Edmonton; Kitchener-Waterloo; Toronto; Vancouver","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>We&#39;re looking for a Senior BI engineer to be part of our Data org.</p>\n<p>Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology.</p>\n<p>The Business Intelligence team is responsible for building core data models, governed semantic layers, and data pipelines necessary for enterprise-level reporting and dashboards.</p>\n<p>The Senior Business Intelligence Engineer will champion data literacy, governance, and adoption across the business, leading the design and development of analytical data assets, centralized semantic layers, and interactive BI solutions.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Design and develop scalable, efficient data models and governed semantic layers that support business requirements and enable accurate, standardized reporting and analysis.</li>\n<li>Translate complex SQL queries into scalable data models and reusable semantic models with emphasis in pipeline performance and query optimization.</li>\n<li>Work closely with the Analytics team to model key business metrics in the Data Models for consumption into the semantic layer.</li>\n<li>Create and maintain high-quality enterprise reports and dashboards that provide actionable insights to stakeholders.</li>\n<li>Develop and maintain data pipelines to ensure reliable and efficient data transformation, and loading processes.</li>\n<li>Manage and configure our BI platform, including user access, data governance, performance tuning, and security.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>Extensive experience in data architecture and dimensional modeling, with practical experience or strong familiarity in implementing semantic layers to support self-service analytics.</li>\n<li>Expert-level SQL programming skills.</li>\n<li>Experience in building and maintaining data pipelines using DBT.</li>\n<li>Proven understanding or experience in data governance practices, including metric standardization, data quality enforcement, and access control.</li>\n<li>Advanced proficiency in designing and constructing dashboards utilizing data visualization tools like Tableau or equivalent.</li>\n<li>A solid understanding of complex relational data structures and modern cloud data platforms.</li>\n<li>A passionate champion for data who can drive data literacy, advocate for self-service analytics, and influence business teams to adopt governed data solutions.</li>\n</ul>\n<p><strong>Nice to Have:</strong></p>\n<ul>\n<li>DBT certifications.</li>\n<li>Tableau certifications.</li>\n<li>Data Engineering certifications.</li>\n</ul>\n<p><strong>Compensation:</strong></p>\n<ul>\n<li>Minimum annual salary of $125,800 CAD.</li>\n<li>Midpoint of $147,900 CAD.</li>\n<li>Maximum salary of $170,100 CAD.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.</li>\n<li>A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.</li>\n</ul>","enriched_at":1793460541745},{"id":"job_0733b06d-756","title":"GTM Operations Lead","source_url":"https://jobs.ashbyhq.com/jobber/59ca75cc-f5eb-4e9d-9025-749f3569e350","location":"Remote","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Operations","description":"<p>We’re looking for a Payments GTM Operations and Strategy Lead to be part of our Fintech department at Jobber.</p>\n<p>Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology.</p>\n<p><strong>The team:</strong> We’re building the financial backbone for field service businesses. Our Fintech team is one of the most strategically important and fastest growing parts of Jobber. We help businesses get paid, access capital, understand their financial health, and ultimately stay in business longer.</p>\n<p><strong>The role:</strong> Reporting into the VP &amp; GM, Payments and Fintech you will establish Payments GTM Operations as a new function at Jobber. You will bring together every team that touches payments go-to-market (Marketing, Sales, Account Management, Customer Support, Risk, Operations, Analytics, Product Development) and build the programs, processes, and measurement that turn these teams into a coordinated growth engine.</p>\n<p>The job has two objectives: help more customers discover and get value from Jobber’s payments products, and accelerate revenue growth for the business.</p>\n<p>Day to day, the <strong>Payments GTM Operations and Strategy Lead will</strong> identify opportunities, design programs, and run experiments to drive adoption and usage of Jobber’s payments products. This will include:</p>\n<ul>\n<li>Mapping and rebuilding the end-to-end customer journey for payments, from first touch through activation and ongoing usage, working closely with cross-functional partners.</li>\n<li>Experimenting with a range of actions (e.g. incentives) to drive payments adoption and usage, rapidly iterating based on results.</li>\n<li>Defining the metrics that matter for payments GTM and holding yourself (and cross-functional partners) accountable to them.</li>\n<li>Building deep working relationships across GTM teams, Product, RevOps, Analytics, etc.</li>\n<li>Using data and qualitative insights to find opportunities, size them, run experiments, and measure results.</li>\n<li>Staying close to what other vertical SaaS and embedded payments players are doing.</li>\n</ul>\n<p><strong>To be successful, you should have:</strong></p>\n<ul>\n<li>Operating and strategy experience, ideally a mix of both:</li>\n<li>Operating experience: you have experience identifying opportunities, mobilizing teams, and driving measurable results.</li>\n<li>Strategy experience (valued): you have been a strategic partner to senior leaders, making data-driven recommendations.</li>\n<li>Deep understanding of payments and financial services business models, metrics, and growth strategies is desirable, particularly financial services for small businesses.</li>\n<li>Strong data instincts.</li>\n<li>Experience using languages such as SQL to manipulate large data sets is a plus.</li>\n<li>Exceptional communication and stakeholder management skills.</li>\n<li>Demonstrated ability to design and implement scalable operational processes.</li>\n<li>Passion for helping small businesses succeed through innovative financial solutions.</li>\n<li>A curious mind and a growth mindset.</li>\n<li>A proactive drive to solve problems.</li>\n<li>A preference for working in an ambiguous and fast-paced environment.</li>\n</ul>\n<p><strong>Location:</strong> This role is open to candidates anywhere in Canada.</p>\n<p><strong>Compensation:</strong> The role has a minimum annual salary of $151,200, a midpoint of $177,900, and a maximum salary of $204,500.</p>\n<p><strong>What you can expect from Jobber:</strong></p>\n<ul>\n<li>A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.</li>\n<li>A dedicated Talent Development team and access to coaching, learning, and leadership programs.</li>\n<li>A unique opportunity to build, grow, and leave your impact on a $400-billion industry.</li>\n<li>To work with a group of people who are humble, supportive, and give a sh*it about our customers.</li>\n</ul>","enriched_at":1793459941679},{"id":"job_6fb57e47-a17","title":"Sales Operations Manager","source_url":"https://jobs.ashbyhq.com/jobber/b2e8698e-ed06-4391-8ca4-ece85a95c6db","location":"Edmonton; Kitchener-Waterloo; Toronto; Vancouver","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<p>We’re looking for a Sales Operations Manager to be part of our Sales Enablement department at Jobber. As a Sales Operations Manager, you&#39;ll go deep in the sales channel, developing the context, credibility, and relationships with Sales leaders that only come from sustained ownership.</p>\n<p>The Sales Operations Manager will act as the Sales Operations partner for an assigned channel or priority area of focus, helping identify operational friction and turn business problems into practical solutions.</p>\n<p>Responsibilities:</p>\n<h3>Sales Partnership &amp; Thought Leadership</h3>\n<ul>\n<li>Act as the primary Sales Operations partner for an assigned sales channel or priority area.</li>\n<li>Serve as a trusted thought partner to channel leaders, building a deep understanding of the channel&#39;s goals and performance drivers, and proactively raising operational opportunities they haven&#39;t yet considered.</li>\n<li>Proactively partner with Sales leaders and frontline teams to analyse issues, and identify opportunities for improvement.</li>\n<li>Make strategic recommendations where the channel can optimize and contribute to discussions on how priorities are sequenced over the coming quarters.</li>\n<li>Provide ongoing support while looking for longer-term solutions that reduce friction and improve consistency.</li>\n</ul>\n<h3>Problem Diagnosis &amp; Recommendation</h3>\n<ul>\n<li>Investigate operational problems by gathering stakeholder input, reviewing current workflows, and analyzing available data.</li>\n<li>Separate immediate requests from the underlying problem that needs to be solved, and structure ambiguous problems into testable hypotheses.</li>\n<li>Build the fact base: pull and analyze operational and performance data, size the impact, and translate findings into clear recommendations with the trade-offs made explicit.</li>\n<li>Document current-state processes, requirements, owners, handoffs, dependencies, and common failure points.</li>\n<li>Design practical improvements that make processes clearer, more efficient, and more scalable.</li>\n</ul>\n<h3>Project &amp; Workstream Delivery</h3>\n<ul>\n<li>Lead assigned channel projects from discovery and scoping through execution, rollout, and post-launch measurement.</li>\n<li>Translate business problems into clear requirements, project plans, milestones, owners, dependencies, risks, and success measures.</li>\n<li>Maintain structured delivery plans that give stakeholders clarity on timing, responsibilities, and decisions.</li>\n<li>Keep projects moving by following up on actions, resolving blockers, and escalating risks when needed.</li>\n<li>Develop rollout plans that include communication, documentation, training, readiness, and post-launch support, anticipating where resistance may arise and what support will be needed to make the change stick.</li>\n</ul>\n<h3>Stakeholder Partnership</h3>\n<ul>\n<li>Deliver executive-ready updates on project status, milestones, risks, decisions, and required actions, focused on what needs to be decided and the recommended path.</li>\n<li>Ensure stakeholders understand what is changing, why it matters, when it is happening, and what is expected from them.</li>\n<li>Facilitate discovery sessions, working meetings, project updates, and launch readiness discussions.</li>\n<li>Escalate issues with clear context, business impact, and recommended next steps.</li>\n<li>Partner with RevTech, Enablement, Sales Planning, Finance, Analytics, and Sales stakeholders on assigned work.</li>\n<li>Bring partner teams together around a shared channel need, providing the context and requirements they need to deliver a coordinated solution.</li>\n<li>Respect functional ownership while maintaining clarity across decisions, responsibilities, and handoffs.</li>\n<li>Identify broader impacts or trade-offs that require cross-channel or leadership alignment.</li>\n<li>Partner with Enablement and Sales leaders to prepare impacted teams for new processes, tools, or expectations.</li>\n<li>Define success measures and monitor adoption, process health, stakeholder feedback, and business impact.</li>\n<li>Connect project results to channel outcomes such as productivity, conversion, pipeline quality, sales cycle, or forecast accuracy, and use results and feedback to refine improvements after launch.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>3–5 years experience, ideally in management consulting or tech, strategy, or a business/revenue operations role, with experience leading client- or stakeholder-facing workstreams from problem definition through recommendation.</li>\n<li>Structured problem-solving: the ability to break an ambiguous business problem into hypotheses, test them with data and stakeholder interviews, and land on a clear recommendation.</li>\n<li>Executive-ready communication: crisp written recommendations, decision memos, and the ability to facilitate leadership discussions.</li>\n<li>Strong project ownership and follow-through, with the ability to lead work from discovery through delivery and measurement.</li>\n<li>Comfort acting as a trusted advisor to leaders, bringing a clear point of view and being sought out for perspective on operational decisions.</li>\n<li>Strong operational judgment, including knowing when to make decisions independently and when to escalate.</li>\n<li>Ability to manage multiple priorities while maintaining accuracy, organization, and clear follow-through.</li>\n<li>Ability to identify opportunities to apply AI and automation to channel workflows and build repeatable, lightweight solutions that reduce recurring operational effort.</li>\n</ul>\n<p>Nice to Have:</p>\n<ul>\n<li>Experience in Sales Operations, Revenue Operations, or a go-to-market or strategic operations role.</li>\n<li>Experience supporting various sales channels such as Inbound, Outbound, Account Management, or Channel Partnerships.</li>\n<li>Familiarity with Salesforce and other sales technology platforms.</li>\n<li>Experience supporting system implementations, process redesigns, user acceptance testing, or operational rollouts.</li>\n<li>Exposure to sales planning, forecasting, routing, pipeline management, compensation, or performance reporting.</li>\n</ul>\n<p>Location: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.</p>\n<p>Compensation: The role has a minimum annual salary of $98,300, midpoint of $115,700 and a maximum of $133,100.</p>","enriched_at":1793190730630},{"id":"job_9a59f0cc-8eb","title":"Principal Engineer (AI, Office of the CEO)","source_url":"https://jobs.ashbyhq.com/jobber/391b28f5-dc7e-4437-9dae-e4089923f2cc","location":"Boston","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>We&#39;re looking for a Principal Software Engineer, AI, to join the Office of the CEO at Jobber. As the founding technical lead, you will architect and build new AI systems from scratch, addressing complex challenges such as trust, permissions, security, and quality at scale.</p>\n<p>The team is a small, senior group within the Office of the CEO, tasked with revolutionizing how a 1,000-person company operates in the AI era. You will work closely with executive leadership, designing and implementing AI solutions that inform company decisions.</p>\n<p>Key responsibilities:</p>\n<ul>\n<li>Architect and build new internal AI systems end-to-end, from design to production.</li>\n<li>Own the challenging aspects of trustworthy AI at company scale, including retrieval quality, permissions, security, and reliability.</li>\n<li>Collaborate hands-on across the modern AI stack (LLMs, retrieval, agents, integrations).</li>\n<li>Embed with teams across the company, shipping AI into real workflows.</li>\n<li>Drive build-vs-buy evaluations and rapid POCs.</li>\n<li>Work directly with executive leadership to inform company decisions.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Proven track record of building production systems at Staff+ scope.</li>\n<li>Hands-on experience with the modern AI stack.</li>\n<li>Pragmatic technology instincts.</li>\n<li>Founding-engineer or consulting experience.</li>\n<li>Daily working relationship with AI tools and agents.</li>\n<li>Strong communication skills.</li>\n</ul>\n<p>Compensation:</p>\n<ul>\n<li>Minimum annual salary: $229,300.</li>\n<li>Midpoint: $269,700.</li>\n<li>Maximum: $310,200.</li>\n<li>Total compensation package includes equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Extended health benefits package with fully paid premiums.</li>\n<li>Matching in RRSP, TFSA, or FHSA.</li>\n<li>Stock options.</li>\n<li>Dedicated Talent Development team and access to coaching, learning, and leadership programs.</li>\n</ul>","enriched_at":1793184222633},{"id":"job_5ce5f616-d5b","title":"Senior Product Manager, Supply","source_url":"https://jobs.ashbyhq.com/jobber/bd63e612-efb7-4a54-a833-f6640479ad4d","location":"Toronto; Edmonton; Kitchener-Waterloo; Vancouver","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Product Management","description":"<p>Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience.</p>\n<p>We&#39;re looking for a Senior Product Manager, Supply to be part of our Ecosystem product organization.</p>\n<p><strong>The team:</strong> Materials are one of the largest costs in a home service business. We&#39;re helping home service businesses manage this side of their work, connecting the supply chain directly into Jobber so service pros can find, price, and manage materials as part of their everyday workflows.</p>\n<p><strong>The role:</strong> We&#39;re looking for a Senior Product Manager who is excited to connect a whole new part of the ecosystem into Jobber, solving problems for service providers at every step of their workflow. From the plumber who needs to know a quote will actually be profitable, to the contractor who needs parts to show up on time to keep a job on track..</p>\n<p>In this role, you’ll own the strategy and execution behind Jobber Supply. You’ll work across a genuinely broad product surface: supplier catalog integrations, real-time and account-specific pricing, materials and cost management, and purchase orders. You’ll be doing it while sitting alongside Business Development in live supplier partnership cycles, technical evaluations, and roadmap conversations with some of the largest supply partners in North America.</p>\n<p>You&#39;ll identify where material workflows break down for service pros today, where the gap between what a job was quoted at and what it actually cost erodes their margins, and where the biggest opportunities are to make Jobber the obvious place where materials and everyday workflows come together to make their business more profitable.</p>\n<p>This role is a strong fit for someone who is deeply customer-curious, commercially sharp, and comfortable operating in zero-to-one territory. Someone who can lead supplier partnership conversations, build internal influence, work through data models with engineers, and see how everything flows across the end-to-end workflow without losing the thread. You should be excited to own outcomes for service professionals and Jobber.</p>\n<p>As <strong>Senior Product Manager</strong> you will:</p>\n<ul>\n<li>Build a deep understanding of our customers: home service businesses (such as plumbing companies, landscapers, electricians etc.) and how they source, price, order, and track the materials that power their jobs.</li>\n<li>Drive complex, business-critical Supply product initiatives. Define a vision, strategy, and roadmap that spans supplier catalogs, materials management, and job costing.</li>\n<li>Prioritize opportunities into a cohesive product roadmap that ties customer needs and supplier partners with Jobber’s business goals and competitive landscape.</li>\n<li>Synthesize learnings across the material ecosystem into common denominator product investments,</li>\n<li>Balance short-term wins with long-term strategic bets that span across workflows.</li>\n<li>Partner closely with other departments across the company (e.g. Business Development, Sales, Success, Product Marketing, and more) to launch and scale new ideas.</li>\n<li>Define and monitor key product metrics across discovery, adoption, revenue, and engagement to track the success of your bets, stepping in when things are not tracking with business goals.</li>\n<li>Engage and cultivate relationships with service pros and supplier partners to influence shared cross-team directions and manage risks or trade-offs. Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams.</li>\n</ul>\n<p><strong>To be successful, you should have:</strong></p>\n<ul>\n<li>5+ years of product management experience, with evidence of shipping real things and seeing them through to long-term outcomes.</li>\n<li>Experience taking a new product or product area from zero to one: shaping strategy amid ambiguity, validating with customers, and earning adoption.</li>\n<li>A track record of influencing roadmap decisions across teams you don’t own, using customer evidence and business cases rather than authority.</li>\n<li>Experience building on or integrating with external platforms and partners: catalogs, APIs, commerce, or marketplace-style products.</li>\n<li>Comfort operating across a broad product surface rather than going deep on a single area.</li>\n</ul>\n<p><strong>Bonus points if you have:</strong></p>\n<ul>\n<li>Experience in home services, construction, distribution, or supply chain environments.</li>\n<li>Familiarity with partnership or BD-adjacent product work, including roadmap alignment with external partners.</li>\n<li>Experience with pricing, job costing, or margin-focused products.</li>\n</ul>\n<p><strong>Location:</strong> We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: <strong>Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.</strong></p>\n<p><strong>Compensation:</strong> At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. Our salary ranges are designed to reflect the progression from learning the role to truly excelling. This role has an annual salary of: Canada: minimum annual salary of $145,900 CAD, a midpoint of $171,600, and a maximum salary of $197,400 CAD.</p>\n<p>We design our compensation to reflect each new hire’s skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.</p>\n<p>Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.</p>\n<p>We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!</p>\n<p><strong>What you can expect from Jobber:</strong></p>\n<ul>\n<li>A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.</li>\n<li>A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.</li>\n<li>A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.</li>\n<li>To work with a group of people who are humble, supportive, and give a sh*it about our customers.</li>\n</ul>","enriched_at":1793160714898},{"id":"job_b6af32ef-7fc","title":"Senior Product Manager, Automations Platform","source_url":"https://jobs.ashbyhq.com/jobber/8f88e508-9c9f-4562-a602-64466aa8b0c4","location":"Toronto; Boston; Edmonton; Vancouver","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Product Management","description":"<p>Jobber helps small home service businesses - plumbers, electricians, painters, landscapers - quote, schedule, invoice and get paid, while giving their customers an easy and professional experience. Our culture of transparency, inclusivity, collaboration and innovation has been recognized by Great Place to Work and Canada&#39;s Most Admired Corporate Cultures.</p>\n<p>We&#39;re looking for a <strong>Senior</strong> <strong>Product Manager, Automations Platform</strong> to be part of our AI Workflows product organization.</p>\n<p>The Automations Platform team builds the system that lets Jobber Teammate, our AI teammate for home service businesses, do a service provider&#39;s work for them. Every automation in Jobber runs on what this team builds.</p>\n<p>You&#39;ll make it possible for Jobber Teammate to automate every task in Jobber.</p>\n<p>Today a handful of automations exist and each one is expensive to build. The ambition is that every task a service provider repeats in their week has an automation that does it for them. Getting there takes two things at once, and this role does both.</p>\n<p>You&#39;ll <strong>build the platform</strong>: the authoring, execution and evaluation models that let any product team at Jobber ship an automation without first becoming AI specialists. Skill files, tool calls, and evals that make an automation measurably better over time.</p>\n<p>You&#39;ll also <strong>build on the platform</strong>: choosing the automations that matter most, shipping them yourself, and making them easy to find, enable and trust. Being the platform&#39;s hardest customer is what keeps it honest.</p>\n<p>Over time you&#39;ll open it up, so service providers create their own and the best ones spread to businesses like theirs.</p>\n<p>This suits someone equally at home in an architecture discussion and a customer interview.</p>\n<p><strong>As Senior Product Manager you will:</strong></p>\n<ul>\n<li>Build a deep understanding of home service businesses and the repeated work that consumes their week.</li>\n<li>Own the automation platform: how automations are authored, how they execute, and how they&#39;re evaluated and improved.</li>\n<li>Make it fast and cheap for any Jobber team to ship an automation, and measure yourself on their throughput rather than your own.</li>\n<li>Build the highest-impact automations yourself, and make them easy for service providers to find, enable and trust.</li>\n<li>Build an Evals platform, that makes it easy to iterate on and improve automations so the quality bar is constantly raising.</li>\n<li>Bring the product requirements to our AI Foundations engineering team, who build the underlying agent infrastructure.</li>\n<li>Define the metrics that tell you the platform works: cost and speed of building an automation, engagement with the ones we ship, and growth of the library.</li>\n</ul>\n<p><strong>To be successful, you should have:</strong></p>\n<ul>\n<li>5+ years of product management experience, with evidence of shipping real AI products and seeing them through to long-term outcomes.</li>\n<li>A growth mindset and someone who thrives in change and ambiguity. The AI Org you’ll join is a fast moving space and we expect that the technology, positioning, scope and roles will all continue to evolve as we learn together.</li>\n<li>Experience building an AI platform was genuinely adopted - won through advocacy, tooling, and documentation.</li>\n<li>Experience shipping LLM-backed or ML-backed products, with real respect for how they fail.</li>\n<li>A track record of making a contested technical decision and making it stick.</li>\n<li>Comfort thinking in unit economics, because the cost of building an automation decides whether this strategy is real.</li>\n</ul>\n<p><strong>Bonus points if you have:</strong></p>\n<ul>\n<li>Experience with agent frameworks, tool calling, or evaluation and observability systems for AI.</li>\n<li>Experience with workflow automation, or no-code and low-code builder products.</li>\n<li>Experience in home services, field service, or SMB software.</li>\n</ul>\n<p><strong>Hiring Process:</strong></p>\n<ul>\n<li>An interview with a Talent team member (45 mins)</li>\n<li>A Hiring Manager Interview (60 mins)</li>\n<li>A take-home challenge with a follow-up Functional Interview (90 mins)</li>\n<li>A Senior Leadership Interview (30 mins)</li>\n</ul>\n<p><strong>Location:</strong></p>\n<p>We believe great collaboration is intentional, and sometimes that means coming together in person. This role is open to candidates based in one of our hub cities: <strong>Toronto, Edmonton, Vancouver, and Boston.</strong></p>\n<p><strong>Compensation:</strong></p>\n<p>At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $125,800, a midpoint of $147,900, and a maximum salary of $170,100, designed to show the progression from learning the ropes to truly excelling.</p>\n<p>We design our compensation to reflect each new hire&#39;s skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual&#39;s current capabilities and their opportunity for future growth.</p>\n<p>Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You&#39;ll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we&#39;re happy to discuss them throughout the hiring process!</p>\n<p><strong>What you can expect from Jobber:</strong></p>\n<ul>\n<li>A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.</li>\n<li>A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.</li>\n<li>A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.</li>\n<li>To work with a group of people who are humble, supportive, and give a sh* about our customers.</li>\n</ul>","enriched_at":1793143910443}],"category_normalised":[{"category":"engineering","count":11},{"category":"sales","count":5},{"category":"product management","count":4},{"category":"marketing","count":3},{"category":"customer service","count":3},{"category":"human resources","count":2},{"category":"finance","count":2},{"category":"design","count":2},{"category":"data science","count":2},{"category":"operations","count":1},{"category":"it","count":1}],"velocity":{"weeks":[{"week_start":"2026-10-19","count":22},{"week_start":"2026-10-26","count":14}],"trend":"stable","wow_pct":-36},"momentum":{"recent_14d":36,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":269750,"industry_median":null,"percentile":null,"sample_size":1,"by_region":[],"transparency_pct":3,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":36,"industry_total":36,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.304,"skill_weighted_score":0.294,"top_exposed_titles":[],"top_exposed_skills":[{"skill":"Machine Learning","count":3,"score":0.367},{"skill":"React","count":6,"score":0.337},{"skill":"AI Tools","count":4,"score":0.325},{"skill":"Product Management","count":4,"score":0.32},{"skill":"Problem-solving","count":3,"score":0.31},{"skill":"Communication","count":3,"score":0.288},{"skill":"React Native","count":3,"score":0.258},{"skill":"GraphQL API Layer","count":3,"score":0.258},{"skill":"TypeScript","count":7,"score":0.248},{"skill":"Figma","count":4,"score":0.24}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"Canada","count":26,"share_pct":72.2},{"region":"Remote","count":8,"share_pct":22.2},{"region":"United States","count":2,"share_pct":5.6}],"emerging":[{"region":"Canada","recent_30d":26,"prior_30d":0,"growth_pct":100},{"region":"Remote","recent_30d":8,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":3,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Principal Engineer (AI, Office of the CEO)","location":"Boston","posted_at":"2026-10-28"},{"title":"Director, Sales Enablement","location":"Edmonton; Kitchener-Waterloo; Toronto; Vancouver","posted_at":"2026-10-27"},{"title":"Principal Engineer (AI, Office of the CEO)","location":"Remote","posted_at":"2026-10-25"}]},"posting_dynamics":{"median_days_open":7,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":16}}}}