Job Description:
\nManagement of all shipboard food preparation to ensure that the line's high culinary standard of cuisine is maintained within the budgetary limitation established as company policy. Assists the Executive Chef in his duties.
\nThe Executive Sous Chef is responsible to ensure the guest satisfaction of the food product in their outlet. They also ensure that staff is trained in order to provide the service necessary for the continued service we provide on board. The decisions made regarding food costs and waste management is imperative to the success of the company as well as team morale and support to the management.
\nKey Responsibilities:
\nAssists the Executive Chef in his duties.
\nAssist that all standard operation procedures are in place, adhered to and being followed throughout the ship.
\nEvaluate assigned galley staff as per Seabourn personnel policy.
\nAssist in training sessions for galley staff that is involved in food preparation.
\nOversee the care, treatment and training on galley equipment.
\nControl inventory and maintenance records of durable (non-food) items.
\nControl hours worked in his team. At the same time to ensure that overtime is kept to a minimum level.
\nMaintain log sheet of all liquors and wines for food preparation in galley.
\nActively involved in yield and portion control in conjunction with Executive Chef.
\nAssist in training sessions for galley staff that is involved in food preparation.
\nEnsure that waste control is in place, grocery breakage minimized and garbage separation followed.
\nAssist loading on the pier that all-perishable food items are of highest quality before bringing on board.
\nPublic Health:
\nTo be familiar with and execute the Seabourn HESS-MS appropriate to their position.
\nControl and monitor cooling logs and blast chiller procedures. Follow up on daily checklists.
\nMaintain physical spot checks in all fresh produce fridges in Main Galley.
\nSupervise butcher shop to ensure that all meat items are being properly handled during storing, defrosting and preparation and to minimize waste.
\nSkills, Knowledge & Expertise:
\nEducation:
\nFormal degree in food management from a recognized International culinary institution.
\nProof of continuing education translated in certificates or letter of participation in specialized courses.
\nStrong command of the English language combined with writing skills.
\nExperience:
\n5+ years experience in a 5 star + hotel, cruise ship or high-profile restaurant performing the functions of a similar position.
\n2+ year in same or similar position.
\nCertification from accredited advanced food safety program. Extensive knowledge in VSP preferred.
\nKnowledge, Skills & Abilities:
\nPreferred knowledge of cruise ship-catering operation.
\nThorough knowledge of food preparation, presentation and preservation procedures. Thorough knowledge of Public Health and Sanitation's regulations and procedures.
\nEffective planner, problem solver and ability of successful implementations.
\nAbility to execute and follow up on food promotions and other activities that will increase guest cruising experience.
\nBenefits:
\nPhysical Demands:
\nFor the safety of yourself and others on board certain physical abilities shall be maintained. Must be able to bend, climb, perform repetitive motion, and repetitively heavy lift.
\nMust maintain physical fitness to perform tasks associated with job.
\nTravel Requirements:
\nPassport – valid for a minimum of 6 month
\nFlag state issued seaman book
\nGeneral flag state or flag state approved marine fitness medical United States C1/D visa
\nEnglish Marlin test at minimal score of 80%
\nPre-employment medical examination
\nWorking Conditions:
\nWorking on a cruise ship is very different from any land-based occupation. Working hours are longer and work is more intense due to the constant demand of the guests. You have to be very flexible in your working hours, which on occasion might have to be changed due to unforeseen circumstances. The Maritime Labour Convention of 2006 however strictly regulates these. Apart from the working hours there are strict rules which all members of the ship’s company need to adhere to as stipulated by the Master’s standing orders. You work in close proximity with your fellow crewmembers and therefore respect among all is essential.
","enriched_at":1777323861559},{"id":"job_c4889bd8-a90","title":"HAL - 2nd Commis Pastry - UPL","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/4abd1181-9b8e-4929-aea2-563842b2f7ee","location":"Manila","job_type":"fixed term contract","experience_level":"senior","work_arrangement":"onsite","category":"Operations","description":"Handles and prepares food for service to guests and crew according to the company’s menus and recipes.
\nAssist in the preparation of all pastry according to company recipes. Properly utilize, maintain, and return equipment and utensils to prevent damage, loss, or undue maintenance. Report any malfunctioning equipment or furnishings in need of repair or refurbishing to Pastry Chef. Follow guidelines and instructions established by Pastry Chef. Maintain a high level of productivity, cleanliness, and sanitation throughout entire work shift. Responsible for lido prep, floating, and breakfast. Based on operational needs, they can be assigned in any pastry station as needed.
\nMeet or exceed the daily job tasks. Meet or exceed utilizing company resources and ensure the correct use. Meet or exceed company recipes and standard operating procedures are in compliance. Meet or exceed company required trainings. Ensure proper maintenance of company property. Cleaning standards need to be followed in assigned workstation to ensure good appearance and condition of these areas. Perform other job-related functions as assigned.
\nGood listening skills and able to follow instructions. Shows initiative in performing culinary tasks. Asks questions if tasks are unclear. Team player.
\nAt least 1 year work experience in a 5 star+ hotel, cruise ship or high-profile restaurant performing the functions of a similar position. Experience in high volume operation of at least 100 meals per service. Holds a National Certificate in Pastry. Certification from accredited advanced food safety program. Extensive knowledge in VSP preferred. Extensive kitchen machinery and knife safety knowledge. Ability to effectively read, write and speak English. Preferred: Degree from accredited culinary college or university. Marlin's Test score of 60 is required.
","enriched_at":1777151392482},{"id":"job_340b011e-4c2","title":"SBN - Waiter - TSTC","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/2050740e-fa1c-4ee1-8b88-a3a97beab189","location":"Bangkok","job_type":"fixed term contract","experience_level":"entry","work_arrangement":"onsite","category":"Hospitality","description":"We are seeking dedicated and attentive Waiters to join our shipboard team. As a Waiter, you will play a pivotal role in ensuring guest satisfaction through exceptional food and beverage service across all dining venues, lounges, bars, decks, and event spaces.
\nUnder the guidance of Senior Waiters, Assistant Maitre d's, and outlet managers, you will deliver personalized and memorable experiences by consistently applying our service standards and procedures. This position requires a keen ability to anticipate guest needs, remember preferences, and maintain a calm and friendly demeanor during both busy and quiet periods.
\nKey Responsibilities:
\nSkills, Knowledge & Expertise:
\nBenefits:
\nThe Food and Beverage Runner plays a pivotal role in ensuring exceptional dining experiences for our guests.
\nThis role involves providing fine services from behind the Colonnade Buffet during breakfast and lunch, and assisting during dinner service to swiftly deliver food and beverages to the Main Restaurant via service trays.
\nKey responsibilities include acting as a brand advocate, communicating clearly and professionally with guests and team members, demonstrating knowledge of basic cuts of meat and cooking methods, and maintaining high service standards.
\nThe ideal candidate will have exceptional customer service skills, be able to thrive in a fast-paced environment, and possess a keen eye for detail.
\nAs a Food and Beverage Runner, you will be responsible for maintaining attentiveness and patience when interacting with customers, ensuring a positive guest experience.
\nYou will also be required to confidently carry up to three plates and move gracefully within the dining environment, safely carry serving trays with up to eight covers, and exhibit positive body language and maintain a genuine smile, even in high-pressure situations.
\nApplicants should have experience in working with an international clientele, adapting to diverse guest needs, and demonstrate self-discipline and strong communication skills with guests and other departments.
\nA self-motivated, detail-oriented approach to work is essential, as is the ability to collaborate effectively as part of a team and show flexibility and adaptability in response to changing situations.
\nIn terms of skills and knowledge, the ideal candidate will showcase a solid working food knowledge of classical cuisine, including being able to identify and recognize international food and beverage items by name and their related allergens.
\nGood organizational and multitasking skills, with the ability to perform well in a fast-paced environment, are also essential.
\nExcellent presentation skills, a positive attitude, and high standards of personal hygiene are also required.
\nFinally, excellent proficiency in spoken and written English language skills is necessary.
","enriched_at":1777151246710},{"id":"job_5e1cf873-078","title":"SBN - Service Utility - CTI","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/c431c9ff-deba-4e24-934a-7f910ae7f8c5","location":"Bangkok","job_type":"fixed term contract","experience_level":null,"work_arrangement":"onsite","category":"Operations","description":"Under general supervision, Service Utilities execute and assist with all food and beverage related preparation, services, and cleanup duties to help maintain an overall smooth running operation.
\nThe Service Utilities play an important part in the success of the overall service operation. The crucial contributions gained from these positions make it possible to achieve the standard of service expected from our guests.
\nEducation:
\nExperience:
\nKnowledge, Skills & Abilities:
\nPhysical Demands: For the safety of yourself and others on board, certain physical abilities shall be maintained. Must be able to bend, climb, perform repetitive motion, and repetitively heavy lift.
\nMust maintain physical fitness to perform tasks associated with job.
\nTravel Requirements:
\nWork conditions: Working on a cruise ship is very different from any land-based occupation. Working hours are longer and work is more intense due to the constant demand of the guests. You have to be very flexible in your working hours, which on occasion might have to be changed due to unforeseen circumstances. The Maritime Labour Convention of 2006 however strictly regulates these. Apart from the working hours, there are strict rules which all members of the ship's company need to adhere to as stipulated by the Master's standing orders. You work in close proximity with your fellow crewmembers and therefore respect among all is essential.
","enriched_at":1777151211208},{"id":"job_b9d031b7-4c0","title":"SBN - Food & Beverage Runner - TSTC","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/b76ed111-7510-410a-ae83-7cce6ab3fbdc","location":"Bangkok","job_type":"fixed term contract","experience_level":"entry","work_arrangement":"onsite","category":null,"description":"The Food and Beverage Runner plays a pivotal role in ensuring exceptional dining experiences for our guests. Responsible during Breakfast and Lunch to provide the finest of services from behind the Colonnade Buffet and assist where applicable. This role will assist during dinner service to swiftly deliver food and or beverages either via direct service in the Colonnade or in the Main Restaurant via service trays to the station.
\nKey responsibilities include acting as a brand advocate by engaging with guests when time allows, providing accurate information, and offering assistance. Communicating clearly and professionally in English with both team members and guests in a friendly manner is also essential.
\nThe ideal candidate will demonstrate knowledge of basic cuts of meat, their cooking methods, and preferred temperatures. They should also be able to provide accurate descriptions of at least five edible fish/seafood species.
\nMaintaining attentiveness and patience when interacting with customers, ensuring a positive guest experience, is crucial. The candidate should be confident in carrying up to three plates and moving gracefully within the dining environment.
\nSafely carrying serving trays with up to eight covers and exhibiting positive body language and maintaining a genuine smile, even in high-pressure situations, are also required.
\nApplying knowledge of high-quality restaurant service standards in all tasks and bringing experience in working with an international clientele, adapting to diverse guest needs, are essential.
\nDemonstrating self-discipline and strong communication skills with guests and other departments, maintaining a self-motivated, detail-oriented approach to work, and collaborating effectively as part of a team are also key requirements.
\nThe ideal candidate will showcase a solid working food knowledge of classical cuisine (EU, UK, US), including being able to identify/recognize international food and beverage items by name and their related allergens.
\nGood organizational and multitasking skills, with the ability to perform well in a fast-paced environment, are also required.
\nExcellent proficiency in spoken and written English language skills are necessary.
","enriched_at":1777151175213},{"id":"job_c8d016a4-493","title":"HAL - Chef De Partie","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/9cac1abb-e26a-49ce-b427-20eb70b384da","location":"New York, New York","job_type":"fixed term contract","experience_level":"senior","work_arrangement":"onsite","category":"Hospitality","description":"Direct and oversee team members and overall food preparation, production, and presentation in assigned areas.
\nKey Responsibilities:
\nCore Capabilities:
\nNote: Other duties as assigned included and not limited to Health, Environmental, Safety and Security responsibilities.
\nSkills, Knowledge & Expertise:
\nJob Title: Service Utility
\nWe are seeking a highly motivated and detail-oriented Service Utility to join our team. As a Service Utility, you will play a vital role in maintaining the overall smooth running of our service operation.
\nKey Responsibilities:
\nRequirements:
\nBenefits:
\nAs a Barista, you will provide prompt service, quality beverages, and products, and maintain a clean, hygienic, and comfortable environment in the Seabourn Square.
\nYou will play an integral part in the overall guest satisfaction and experience provided by the set company standards. On a daily basis, you will encounter certain situations, which you'll have to make the correct decisions. These may seem small to some, but the impact is great.
\nKey Responsibilities:
\nPublic Health:
\nSkills, Knowledge & Expertise:
\nBenefits:
\nThe Learning & Development Manager works in close collaboration with the HR Manager and onboard Leadership Team to ensure effective implementation and management of onboard learning programs and initiatives. This role builds strong partnerships across all departments to address existing and future learning needs and acts as a coach to develop and enhance individual facilitation skills.
\nKey responsibilities include overseeing onboard learning, implementing learning tools and activities that promote Company Culture transformation efforts and initiatives, and effectively implementing and managing all Learning & Development owned learning programs and initiatives. The role also involves maintaining presence and engaging in regular communication with onboard leadership and teammates, developing business acumen and demonstrating understanding of Company strategies and business goals.
\nIn addition, the Learning & Development Manager supports supervisory and leadership development through actively promoting and facilitating Management Essentials Program, including facilitation of Management Essentials workshops. They also provide training, guidance and support for the onboard Performance Partnership process and serve as a performance management learning resource to leaders and teammates alike.
\nThe role requires a strong ability to create positive and inclusive learning environments, engage learners through facilitation with effective questions, storytelling and other dynamic techniques, and present information and concepts clearly demonstrating expertise and understanding.
\nThis position is responsible for maintaining awareness and focus on teammate's wellbeing, providing guidance on available Company resources and voicing any concerns to HR Manager and onboard leadership as appropriate. They also collaborate with HR Manager and support Human Resources services onboard, including teammate's onboarding operations as directed.
\nThe Learning & Development Manager must comply with fleet regulations and other applicable internal, external, and governmental regulations at all times and always work in accordance with occupational safe working practices.
","enriched_at":1777151146090}],"category_normalised":[{"category":"operations","count":106},{"category":"engineering","count":5},{"category":"hr","count":4},{"category":"it","count":2},{"category":"sales","count":1},{"category":"finance","count":1}],"velocity":{"weeks":[{"week_start":"2026-04-20","count":163}],"trend":"stable","wow_pct":0},"momentum":{"recent_14d":163,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":0,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":163,"industry_total":163,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.038,"skill_weighted_score":0.028,"top_exposed_titles":[],"top_exposed_skills":[{"skill":"Communication","count":4,"score":0.071},{"skill":"Teamwork","count":3,"score":0.06},{"skill":"Leadership Development","count":3,"score":0.06},{"skill":"Leadership","count":4,"score":0.022},{"skill":"Computer Skills","count":3,"score":0.015},{"skill":"Public Health","count":3,"score":0.015},{"skill":"Food Safety","count":3,"score":0},{"skill":"Food Preparation","count":3,"score":0},{"skill":"Problem Solving","count":3,"score":0}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":57,"share_pct":35},{"region":"APAC","count":48,"share_pct":29.4},{"region":"Unknown","count":42,"share_pct":25.8},{"region":"India","count":16,"share_pct":9.8}],"emerging":[{"region":"United States","recent_30d":57,"prior_30d":0,"growth_pct":100},{"region":"APAC","recent_30d":48,"prior_30d":0,"growth_pct":100},{"region":"Unknown","recent_30d":42,"prior_30d":0,"growth_pct":100},{"region":"India","recent_30d":16,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":5,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"HAL - Food & Beverage Director","location":"New York, New York","posted_at":"2026-04-25"},{"title":"HAL - Assistant Food & Beverage Director","location":"New York, New York","posted_at":"2026-04-25"},{"title":"Assistant Cruise Director - Dutch Speaking","location":"New York, New York","posted_at":"2026-04-25"},{"title":"Cruise Director - Dutch Speaking","location":"New York, New York","posted_at":"2026-04-25"},{"title":"Entertainment Director (HAL)","location":"New York, New York","posted_at":"2026-04-25"}]},"posting_dynamics":{"median_days_open":null,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":2}}}}