The Retention Director will oversee the retention strategy for all Kiplinger brands, focusing on growing recurring revenue through digital subscriptions and online ordering.
\nYou will report to the Senior Marketing Director and be responsible for developing a comprehensive retention strategy to maximize Customer Lifetime Value (LTV) through customer subscription and re-engagement promotions.
\nKey responsibilities include designing and building the full retention lifecycle strategy across mail, email, coverwraps, and online channels; leading the development of high-conversion win-back and reactivation campaigns; finding cross-sell and bundle opportunities with targeted messaging; establishing a rigorous A/B and multivariate testing cadence; managing retention Key Performance Indicators (KPIs); and preparing annual retention budgets and managing monthly financial forecasting.
\nThe ideal candidate will have 10+ years of experience in Retention, Lifecycle, or B2C marketing, with a focus on growing recurring revenue, and documented success in growing recurring revenue and reducing customer churn, increasing Customer Lifetime Value (LTV).
\nThe expected salary range for this role is $108,000 - $120,000, with additional benefits including uncapped leave, a share of profits with a bonus, and opportunity to purchase shares in Future.
","enriched_at":1777125749866},{"id":"job_5c4875d5-b44","title":"Staff Writer","source_url":"https://apply.workable.com/j/614FDE680B","location":"Bath/London","job_type":"full-time","experience_level":"staff","work_arrangement":"hybrid","category":"Media","description":"Cyclingnews, the world centre of cycling, is seeking a Staff Writer to join our UK editorial team. Reporting to the Deputy Editor, you'll drive core output of racing news and reports, supporting exponential growth in news coverage around cycling.
\nYour responsibilities will include covering the latest racing, industry & tech news, writing race reports and producing live race updates, and writing feature interviews and in-depth stories. You'll attend races and events in person to capture exclusive news and content.
\nTo succeed in this role, you'll have a passion for professional cycling and racing, with strong sub-editing skills and an existing understanding of SEO best practices. You'll also be able to use analytics platforms to measure and inform content strategies and work effectively as part of a wider team across multiple time zones.
\nIn return, you'll receive a competitive salary of £26,500 - £29,000, plus uncapped leave, a share of profits with a bonus, and well-being support with access to our Colleague Assistant Programmes.
","enriched_at":1777040180256},{"id":"job_e1005eaa-6f8","title":"Marketing Manager","source_url":"https://apply.workable.com/j/99EBFE512C","location":"New York","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Marketing","description":"We're seeking a Marketing Manager to join our Trade Marketing team. As a key member of the team, you will deliver insight-driven, creative marketing plans that build our reputation and attract advertisers. Your primary responsibility will be to create marketing materials that inform the value proposition for our advertising partners. You will collaborate with the commercial team, graphic designers, and insight analysts to develop impactful sales collateral and ensure delivery of projects with a focus on driving commercial ROI.
\nKey responsibilities include:
\nTo succeed in this role, you will need to have 2+ years of experience creating marketing materials for revenue-generating teams, as well as experience with different types and sources of data, project management, and trade marketing or B2B marketing within the media industry.
\nIn addition to your experience, you should be collaborative in nature, with an ability to work with senior executives, and enjoy a role that always brings new challenges to solve. Fluency in Google Suite and experience working with Comscore/Nielsen and Adobe Creative Suite are also required.
","enriched_at":1777040097681},{"id":"job_b220cd2c-cc5","title":"Video & Social Strategy Leader","source_url":"https://apply.workable.com/j/D2E27D51E5","location":"New York","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"We are looking for an experienced Video & Social Strategy leader to join our Tech/Gaming teams. You will run editorial video units and collaborate with our Commercial teams to create meaningful revenue growth.
\nYou will develop large, engaged audiences across video & social platforms through creative development, strategic programming, and rigorous performance data assessment. You will work with our Commercial teams to monetize these audiences. This will be through a combination of Sponsorships, Branded Content and on-platform Ads.
\nOur editorial teams have an unrivaled level of industry expertise in their respective fields. This, coupled with access to all the latest products, events, shows and news stories in their field, provides an enticing base on which to build creative, exciting and entertaining video and social content.
\nResponsibilities:
\nExperience That Will Put You Ahead Of The Curve:
\nWhat's In It For You:
\nThe expected range for this role is $165,000 - $200,000.
\nAs well as more great perks, including:
\nJob Description: The Technology & Engineering department at Future offers a collaborative, collegiate environment focused on delivering well-engineered, and scalable solutions.
\nWhat you'll be doing: This is a role within the new Lab Squad dedicated to building Open Platform (internally Ember), a scalable, creator-first ecosystem. As the AI Engineer, Open Platform, you will be the primary driver for designing and implementing the Auto-Moderation Service and other AI-driven capabilities that enable us to scale from dozens to thousands of creators safely. Your work will directly automate content ensure brand safety, and improve creator workflows using LLMs and automation frameworks.
\nExperience that will put you ahead of the curve: Experience operating at a Mid to Senior level in a relevant technical role (Automation, Software Engineering, AI/ML Engineering). Applied AI/ML Expertise: Hands-on experience applying AI/ML concepts (specifically NLP, LLMs, embeddings, and RAG) to solve practical business problems. Agentic Systems Engineering: Expertise in designing autonomous agent architectures, including agent memory, strict safety guardrails, and task performance. Automation Expertise: Experience designing and implementing process automation solutions using workflow tools or custom scripting. Programming Proficiency: Proficiency in Python (for AI/ML services) and TypeScript/Node.js (for integration). Software Engineering Practices: Understanding of modern best practices: version control (Git), CI/CD principles, automated testing, and writing clean, maintainable code. System Integration: Ability to design AI services that integrate cleanly with modern web architectures and existing platforms. Personal Automation: Identify opportunities to automate personal workflows and tasks, showcasing a commitment to efficiency through the use of AI tools. User Focus & Coaching: A customer-centric mindset, empathy for end-user needs, and a coaching approach with a willingness to share knowledge.
\nWhat's in it for you: The expected range for this role is £60,000-£65,000. This is a UK, Remote-based role. Plus more great perks, which include; Uncapped leave, because we trust you to manage your workload and time. When we hit our targets, enjoy a share of our profits with a bonus. Refer a friend and get rewarded when they join Future. Well-being support with access to our Colleague Assistant Programmes. Opportunity to purchase shares in Future, with our Share Incentive Plan.
\nInternal job family level T6
\nWho are we… We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.
\nOur Future, Our Responsibility - Inclusion and Diversity at Future
\nWe embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.
\nWhen it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table , it's about making sure the table has room for everyone.
\nBecause a diverse team isn't just good for business. It's the Future.
\nFind out more about Our Future, Our Responsibility on our website.
\nPlease let us know if you need any reasonable adjustments made so we can give you the best experience!
\n#LI-Remote
","enriched_at":1777040069164},{"id":"job_808525c5-228","title":"Video and Social Strategy Leader","source_url":"https://apply.workable.com/j/BD5DB2F3B2","location":"New York","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Marketing","description":"We are looking for an experienced video and social strategy leader to join our games and entertainment team. You will run editorial video units and collaborate with our Commercial teams to create meaningful revenue growth.
\nYou will develop large, engaged audiences across video and social platforms through creative development, strategic programming, and rigorous performance data assessment. You will work with our Commercial teams to monetize these audiences. This will be through a combination of sponsorships, branded content, and on-platform ads.
\nOur editorial teams have an unrivaled level of industry expertise in their respective fields. This, coupled with access to all the latest products, events, shows, and news stories in their field, provides an enticing base on which to build creative, exciting, and entertaining video and social content.
\nResponsibilities:
\nExperience That Will Put You Ahead Of The Curve:
\nWhat's In It For You:
\nAs a Receptionist, you will provide a high-quality frontline response to customer enquiries, acting as the efficient interface with other departments throughout the company. Your role will involve manning the front desk, maintaining the reception area and display of current Future Publishing magazines, and providing an efficient, knowledgeable, and professional first point of contact for all enquiries from visitors, customers, contractors, and suppliers.
\nYour key responsibilities will include:
\nYou will be required to work three days from the office and two days from home.
\nIn return, you will receive a competitive salary of £15,000, plus uncapped leave, a share of the company's profits, and other great perks.
","enriched_at":1777040058951},{"id":"job_432a9960-6ae","title":"Junior Social Media Editor","source_url":"https://apply.workable.com/j/AA12D71545","location":"London","job_type":"full-time","experience_level":"entry","work_arrangement":"hybrid","category":"Marketing","description":"Who What Wear UK is seeking an experienced Junior Social Media Editor to join its award-winning editorial team. As a digital native, you will produce engaging content across all key social channels, including Instagram, TikTok, Facebook, Pinterest, and YouTube. Your tasks will involve writing, sourcing imagery, distributing, and monitoring content on all social platforms. You will collaborate with the editorial team and under the direction of the social media editor to effectively create and implement social media strategies.
\nResponsibilities:
\nExperience that will put you ahead of the curve:
\nWhat's in it for you:
\nWe are seeking an experienced UK VAT Senior Manager to join our team on an 18-month fixed term contract. This role is critical to enhancing our VAT compliance framework, supporting a major tax engine implementation project, and conducting a comprehensive review of our UK/EU and Australian VAT processes across both output and input taxes.
\nAs a UK VAT Senior Manager, you will undertake reviews of our existing VAT processes, identifying areas for improvement, and implementing best practice procedures to enhance accuracy and efficiency. You will provide tax technical support for implementing a new tax engine, ensuring that the team correctly configures VAT determination logic and produces accurate and compliant outputs.
\nYour responsibilities will also include conducting a holistic review of output tax treatment across all revenue streams, ensuring correct classification of liability and proper accounting for all taxable supplies. Additionally, you will review input tax recovery processes, with particular emphasis on our partial exemption special method, ensuring correct application of the methodology agreed with HMRC.
\nYou will provide technical support to the existing tax team when preparing and reviewing VAT returns and other compliance obligations during the contract period. You will develop and deliver training to finance and operational teams on VAT matters and document processes, controls, and technical positions to support knowledge transfer at the conclusion of the contract.
\nTo be successful in this role, you will have a qualified accounting background (ACA, ACCA, CTA, or equivalent) and post-qualification experience in UK VAT, ideally gained within a Big Four or mid-tier accountancy practice and/or in a senior in-house indirect tax role. You will have experience with tax engine implementations and cross-border and non-UK VAT experience.
\nThis is a hybrid role, working three days from the office and two from home. We are open to a remote worker for this position.
","enriched_at":1777040043716},{"id":"job_d3b0b331-df0","title":"Digital Ad Trafficker","source_url":"https://apply.workable.com/j/002230209B","location":"Remote, U.S.-based","job_type":"full-time","experience_level":null,"work_arrangement":"remote","category":"Commercial","description":"The Digital Ad Trafficker serves as the face of the brand and the front line of ad campaign execution in partnership with a Client Service Account Manager. This role focuses on campaign success from closed won to renewal and in the daily management of campaigns. The Digital Ad Trafficker executes campaigns according to best practices, and focuses on ROI for our clients across their assigned portfolio.
\nResponsibilities: Communicate with clients to secure campaign assets and answer ad specification. Iterate ad copy for performance improvements. Respond to questions promptly, including tags and troubleshooting ad issues. These issues may involve tracking, pacing, implementation, and reporting. Send reminder emails for upcoming scheduled ads and final ad previews for client approval. Upload, test and schedule advertising creative using ad servers to ensure timely start and full delivery of all ad campaigns. Investigate issues (delivery discrepancies, technical issues) with clients, agencies, third-party platforms, and internal parties and provide resolutions to these issues. Ensure Account Managers and Clients are well informed with current campaign data as it relates to creative in hand/outstanding, client requests and campaign level priorities. Support Account Managers to maintain advertiser client relationships and their campaigns by providing excellent customer service. Provide the Partner team with creative previews for association approval.
\nExperience That Will Put You Ahead Of The Curve: Systems proficiencies: Proprietary ad tech, Salesforce, Litmus, Real Time Email Command of HTML and in-line CSS; familiarity with Google Ad Manager General knowledge of ad serving principals, common third-party ad servers, tags, tracking as it relates to pacing, volume, revenue impacts Be fast and accurate at scale across a large array of clients
\nWhat's In It For You: The expected range for this role is $40,000 - $45,000 As well as more great perks, including: Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Well-being support with access to our Colleague Assistant Programs Opportunity to purchase shares in Future with our Share Incentive Plan
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