Role Overview The Marketplace Manager is responsible for overseeing day-to-day operational performance across our third-party marketplaces. Reporting to the Head of eCommerce, this role ensures that listings, order flows, fulfilment processes, and channel performance are optimised to deliver a seamless customer experience and strong commercial results. Initially focusing on Reverb, eBay, and Amazon Seller Central, the Marketplace Manager will also play a strategic role in scoping, onboarding, and scaling additional marketplaces as the business expands its multichannel footprint. Key Responsibilities: Marketplace Management Own the operational performance of our 3PM channels (Reverb, eBay, Amazon Seller Central) Maintain accurate product listings, pricing, content, and stock availability Monitor marketplace compliance, ensuring all policies and service-level requirements are met Optimise marketplace workflows, identifying opportunities to automate and improve processes Analyse marketplace performance and provide regular reporting to the Head of eCommerce Work closely with marketplace CSMs to drive commercial opportunities Working closely with our Key Account teams, effectively manage Amazon Seller Central (3P) development alongside Amazon Vendor Central (1P) selling Marketplace Operations Support smooth end-to-end D2C order flow, from purchase through fulfilment Work closely with Operations and Customer Support teams to resolve issues and improve SLAs Identify friction points across customer journeys and implement operational improvements Expansion & Enablement Evaluate new marketplace opportunities and provide recommendations Lead the operational setup of new channels, including integrations, listings, and workflow design Develop scalable processes and documentation to support future growth Cross-functional Collaboration Collaborate with Marketing, Operations, D2C and Customer Support to ensure consistency of product content across all 3PM channels Work with Finance on marketplace fees, reporting accuracy, and reconciliation Support Marketing and Operations with demand planning and fulfilment efficiency Key Skills & Experience Required: Proven experience managing online marketplace operations (e.g., Amazon, eBay, Reverb, Walmart, Mercado Libre, TMall) Experience managing Amazon 3P selling, alongside 1P selling Strong understanding of D2C eCommerce processes, fulfilment workflows, and digital trading Analytical mindset with the ability to interpret data and drive decision-making Excellent organisational and project management skills Experience implementing new platforms, tools, or channels is a plus
","enriched_at":1777039411626},{"id":"job_98a7f9b9-dba","title":"HR Co-ordinator","source_url":"https://apply.workable.com/j/895BF3CE20","location":"High Wycombe","job_type":"full-time","experience_level":"entry","work_arrangement":"onsite","category":"HR","description":"Are you ready to develop your HR career in a hands-on role that sits at the heart of the employee journey? Join our People Team and take on a role that forms the operational backbone of the employee experience.
\nAs our HR Co-ordinator, you'll be a key front-line member of the People team and a first point of contact for colleagues throughout their employee journey. You'll be supported to learn, encouraged to share ideas, and trusted with work that has real, visible impact across the organisation.
\nA core part of your role will be owning and delivering day-to-day HR administration processes. You'll play a hands-on role in activities such as onboarding and offboarding, processing payroll changes, maintaining accurate employee records, issuing documentation, and ensuring our people processes are followed consistently and accurately.
\nYou'll use your developing HR knowledge and strong attention to detail to:
\nAlongside this foundation, you'll have the opportunity to get involved in wider People initiatives, including Learning & Development, Equity, Diversity, Inclusion & Belonging, and Wellbeing. Your coordination and organisation will help ensure these programmes run smoothly and are accessible and meaningful for everyone.
\nYou'll work closely with a supportive, collaborative People team who will guide your development, listen to your ideas, and give you space to take ownership as your confidence grows. You'll build trusted relationships across the business and contribute to delivering a reliable, high-quality People service we can all be proud of.
\nThe scope of this role is broad and varied. You'll support around 280 people across four Focusrite companies based in the UK, Hong Kong and Australia with occasional involvement in other Group entities.
\nSo, if you're looking to grow your HR career in a friendly, forward-thinking team, then we'd love to meet you.
","enriched_at":1777039402015},{"id":"job_3e8290b6-a4a","title":"Embedded QA Engineer","source_url":"https://apply.workable.com/j/70C5A840CB","location":"High Wycombe","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Engineering","description":"Are you an Embedded QA Engineer looking to join an innovative team with a passion for creating audio products in applications including live music performance, studio recording and education?
\nYou will be responsible for delivering intuitive and scalable testing solutions that support the development of our audio interfaces, synthesizers and controllers.
\nWorking within a project team, you will take ownership of QA activities within the team combining both manual and automated testing. This will include designing test strategy and writing both manual and automated test scripts.
\nProject work is typically managed in a combination of stage-gated and agile methodologies to suit the technical discipline and project complexity.
\nFocusrite is committed to improving and you will have the opportunity to help evolve our working practices to keep up to date with technology trends in our product sector and best practice in the software development industry.
\nTo be successful in your application for this role, you will need:
\nIt would be advantageous if you have some of the following:
\nAbout Us
\nFocusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, our solutions facilitate the high-quality production of recorded and live sound.
\nOur audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity – ‘we make music easy to make’.
\nThe Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, OutBoard and TiMax.
\nWith a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music-making industry.
\nMusic technology is an enriching space to work in and we enjoy a Group-wide open-door culture which encourages innovation.
\nThis culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including six Queen's Awards, the AIM Company of the Year Award 2021 and regular appearances in 'The Sunday Times 100 Best Small Companies to Work For’.
\nThe Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion.
\nThe group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome, safe and positively represented, because at Focusrite they truly are.
\nEqually, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.
\nBenefits include flexible/hybrid working, company pension, life insurance, private healthcare, enhanced Maternity and Paternity pay, employee purchase scheme, group bonus scheme, company music events, offsite company parties and free lunch in the canteen.
\nWe arrange company training sessions and encourage personal development.
","enriched_at":1777039392153},{"id":"job_86a11732-6c8","title":"Distribution Account Manager - MI/Audio","source_url":"https://apply.workable.com/j/2BEA6778B8","location":"High Wycombe","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Sales","description":"The Role
\nReporting into the Head of Third-Party Distribution, the Distribution Account Manager will manage distribution partners in our EMEA territories for our MI brands (Focusrite, Novation, Adam Audio, Sequential and Oberheim).
\nThey will manage the revenue goals with distribution partners, managing scheduled orders, stock reports and ensuring we maintain our best-in-class sales and marketing management of the distribution channel.
\nThe role will require you to travel in the EMEA region visiting key partners at brand, distributor, and reseller level, working with the wider channel teams to ensure brand consistency throughout the region.
\nDuties
\nSkills and experience required
\n