{"data":{"company":{"name":"Express Scripts Canada","slug":"express-scripts-canada","logo_url":"https://logos.yubhub.co/cigna.com.png","canonical_domain":"cigna.com","editorial":null,"wikidata_id":null,"founded":null,"ceo":null,"founders":[],"hq_location":null,"industry":null,"employee_count":null,"official_website":null,"wikipedia_url":null,"stock_ticker":null,"stock_price":null,"market_cap":null,"revenue":null,"ipo_date":null,"sector":null,"full_time_employees":null,"company_description":null,"twitter_username":null,"linkedin_id":null,"instagram_username":null,"facebook_id":null,"parent_org":null,"country":null,"github_org":null,"github_public_repos":null,"github_followers":null,"github_verified":0,"github_description":null,"github_location":null,"github_blog":null,"github_twitter":null,"stock_exchange":null,"stock_beta":null,"stock_range":null,"stock_is_actively_trading":null,"fmp_image":null,"fmp_address":null,"fmp_city":null,"fmp_state":null,"fmp_country":null,"recent_news":[],"search_interest_index":null,"search_interest_trend":null,"wikipedia_monthly_views":null,"hn_mention_count":null,"hn_top_stories":[],"wayback_first_year":null,"sec_incorporation_state":null,"sec_latest_filing_type":null,"sec_latest_filing_date":null,"sec_filings":[],"research_papers_count":null,"research_citations_count":null,"research_h_index":null,"research_topics":[],"is_federal_contractor":null,"earnings_calendar":[],"industry_canonical":null,"enrichment_sources":[],"last_enriched_at":null},"hiring":{"total_jobs":17,"categories":[{"category":"healthcare","count":7},{"category":"operations","count":3},{"category":"it","count":2},{"category":"customer service","count":2},{"category":"product management","count":1},{"category":"finance","count":1},{"category":"engineering","count":1}],"experience_levels":[{"level":"senior","count":7},{"level":"mid","count":1}],"work_arrangements":[{"arrangement":"hybrid","count":11},{"arrangement":"onsite","count":5}],"top_titles":[{"title":"Senior Manager, Corporate, Pharmacy & Network Infrastructure","count":1},{"title":"Senior Manager PA and DPM contract","count":1},{"title":"Senior Finance Operations Analyst","count":1},{"title":"Registered Pharmacy Technician","count":1},{"title":"Provider Relations Representative","count":1},{"title":"Production Pharmacy Assistant","count":1},{"title":"Product Strategy Senior Advisor","count":1},{"title":"Pharmacy Production Clerk","count":1},{"title":"Pharmacy Operations & Product Advisor","count":1},{"title":"Pharmacy Assistant Specialty","count":1},{"title":"Major Incident Management Specialist","count":1},{"title":"IT Service Desk Analyst","count":1},{"title":"Fraud, Waste and Abuse Operations Lead Analyst","count":1},{"title":"Extended Healthcare Claims Auditor","count":1},{"title":"Casual Staff Pharmacist","count":1}],"locations":[{"location":"mississauga, on","count":13},{"location":"montreal, qc","count":1},{"location":"mississauga or montreal, on","count":1},{"location":"mississauga","count":1},{"location":"burnaby, bc","count":1}],"skills":[{"skill":"French","required":3,"preferred":5,"total":8},{"skill":"Customer Service","required":6,"preferred":0,"total":6},{"skill":"MS Office","required":4,"preferred":0,"total":4},{"skill":"Bilingualism","required":0,"preferred":3,"total":3},{"skill":"Microsoft Office","required":3,"preferred":0,"total":3},{"skill":"Kroll Software","required":3,"preferred":0,"total":3},{"skill":"Communication Skills","required":3,"preferred":0,"total":3},{"skill":"Problem-solving","required":3,"preferred":0,"total":3},{"skill":"Excel","required":2,"preferred":0,"total":2},{"skill":"Data Analysis","required":2,"preferred":0,"total":2},{"skill":"Quality Assurance","required":2,"preferred":0,"total":2},{"skill":"Analytical Skills","required":2,"preferred":0,"total":2},{"skill":"Organizational Skills","required":2,"preferred":0,"total":2},{"skill":"ITIL","required":2,"preferred":0,"total":2},{"skill":"CRM Experience","required":0,"preferred":2,"total":2},{"skill":"Adobe Reader And Writer","required":2,"preferred":0,"total":2},{"skill":"English","required":2,"preferred":0,"total":2},{"skill":"Pharmacy","required":1,"preferred":1,"total":2},{"skill":"Medical Supplies And Equipment","required":0,"preferred":2,"total":2},{"skill":"Mental Health Care","required":0,"preferred":2,"total":2}],"salary_stats":{"count":7,"min":49000,"q1":61500,"median":64000,"q3":80000,"max":130000},"job_types":[{"type":"full-time","count":10},{"type":"contract","count":5},{"type":"part-time","count":2}],"latest_jobs":[{"id":"job_0bd5e2ff-4a7","title":"Pharmacy Operations & Product Advisor","source_url":"https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Mississauga-ON/Pharmacy-Operations---Product-Advisor---14-Months-Mat-Leave-Contract-Express-Scripts-Canada_26012488","location":"Mississauga, ON","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Operations","description":"<p>The Pharmacy Operations &amp; Product Advisor supports operational continuity and product enablement through coordination of operational, system, process, and business activities.</p>\n<p>The role works across Pharmacy, Provider Services, Care Navigation, and other internal and external partners to resolve operational issues, document business requirements, and support process and system improvements.</p>\n<p>The Advisor analyzes operational challenges, coordinates supporting data and information, maintains key process and business continuity documentation, and prepares materials to support roadmap planning and business decisions.</p>\n<p>The role also supports teams through operational and system changes by identifying requirements, impacts, risks, and dependencies.</p>\n<p>Working with limited direction, the Advisor applies sound judgment and business knowledge to manage priorities, coordinate cross-functional activities, and recommend practical solutions that improve operational effectiveness and service delivery.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Coordinate operational issues, production escalations, defect investigations, root cause discussions, and resolution activities across internal teams, vendors, and operational stakeholders.</li>\n<li>Act as an operational liaison between pharmacy operations, Product, technology, external vendors, and business stakeholders to support issue resolution, process improvements, and operational readiness activities.</li>\n<li>Support administration of key operational systems, access management processes, and related business activities.</li>\n<li>Maintain process, operational, and disaster recovery documentation.</li>\n<li>Document business requirements, operational pain points, risks, process gaps, and enhancement opportunities.</li>\n<li>Coordinate operational data, metrics, and analysis to quantify challenges, measure outcomes, and support business and product decisions.</li>\n<li>Support process and system changes, including operational readiness, stakeholder communication, training coordination, and change management activities.</li>\n<li>Prepare process maps, presentations, reports, and decision-support materials.</li>\n<li>Support roadmap planning, prioritization and business case development through research, operational analysis, and documentation.</li>\n</ul>\n<p><strong>Qualifications:</strong></p>\n<ul>\n<li>Strong business and operational analysis capabilities, with advanced skills in Microsoft Excel, Visio, and PowerPoint.</li>\n<li>Demonstrated experience coordinating system and operational issues, documenting processes and business requirements, analyzing operational challenges, supporting process changes and operational readiness, and preparing business case and roadmap materials.</li>\n<li>Strong stakeholder management, communication, organizational, and problem-solving skills are essential.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>Competitive salary</li>\n<li>Positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment</li>\n<li>Equal opportunity employer that promotes a diverse, inclusive and accessible workplace</li>\n<li>Commitment to creating a working environment that is barrier-free and preparation to provide accommodation for people with disabilities</li>\n</ul>","enriched_at":1793325713310},{"id":"job_b15b2345-0c0","title":"Senior Manager PA and DPM contract","source_url":"https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Mississauga-ON/Senior-Manager-PA-and-DPM---12-Months-Contract--Express-Scripts-Canada_26012462","location":"Mississauga, ON","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Healthcare","description":"<p>Express Scripts Canada&#39;s Clinical Services team is responsible for creating, enhancing, and maintaining the company&#39;s drug formularies, clinical programs, and healthcare technology databases. The Senior Manager, Prior Authorization (PA) and Drug Plan Management (DPM) will lead and execute strategies pertaining to PA and DPM services, serving as a clinical advisor to the organization and providing leadership to ensure innovation.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Lead the PA and DPM teams in delivering annual strategic objectives</li>\n</ul>\n<ul>\n<li>Foster a growth-oriented culture through coaching and mentoring</li>\n</ul>\n<ul>\n<li>Develop and implement procedures and resolve customer complaints and inquiries</li>\n</ul>\n<ul>\n<li>Provide strategic direction and clinical expertise for the Prior Authorization program</li>\n</ul>\n<ul>\n<li>Oversee end-to-end delivery of PA and DPM operations, ensuring SLAs and quality standards are met</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>BS in Pharmacy or Doctor of Pharmacy required</li>\n</ul>\n<ul>\n<li>Licensed to practice pharmacy in Canada required</li>\n</ul>\n<ul>\n<li>Minimum five years of experience in pharmacy benefit management or a related field</li>\n</ul>\n<ul>\n<li>3 years of progressive leadership experience</li>\n</ul>\n<ul>\n<li>Advanced clinical training or a relevant certification is preferred</li>\n</ul>\n<p><strong>What We Offer:</strong></p>\n<ul>\n<li>Competitive compensation, benefits, and pension plan</li>\n</ul>\n<ul>\n<li>Career development and advancement opportunities</li>\n</ul>\n<ul>\n<li>Flexible work options and wellness programs</li>\n</ul>","enriched_at":1793321180636},{"id":"job_ae8d3483-987","title":"Provider Relations Representative","source_url":"https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Mississauga-ON/Provider-Relations-Representative---Part-time--6-Months-Contracts---Express-Scripts-Canada_26011941","location":"Mississauga, ON","job_type":"part-time","experience_level":null,"work_arrangement":"hybrid","category":"Customer Service","description":"<p>Express Scripts Canada’s Provider Relations Department is responsible for managing provider contracts, registering healthcare providers across Canada, maintaining the ESC provider database, and communicating effectively with these providers.</p>\n<p>The successful incumbent will review network agreements from pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers for accuracy and completeness, and will ensure that all providers’ pertinent information is correctly entered into the Express Scripts Canada system.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>Support for Provider Relations administrative tasks.</li>\n<li>Review and validate completed provider agreements, returning them to providers for corrections or additional information when required.</li>\n<li>Perform quality assurance checks on both self‑completed work and team submissions to ensure all output meets departmental quality standards.</li>\n<li>Ensure all required agreement information for pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers is accurately entered into the Express Scripts Canada system in a timely manner.</li>\n<li>Process and update provider modifications and terminations across all benefit areas accurately and within established timelines.</li>\n<li>Respond to inquiries from providers, associations, and software vendors in a professional, supportive, and customer‑focused manner, in their preferred language.</li>\n<li>Collaborate with team members and support additional team deliverables as needed.</li>\n<li>Contribute to upcoming project work and perform other duties as assigned.</li>\n</ul>\n<p><strong>What We’re Looking For:</strong></p>\n<ul>\n<li>Post‑secondary school diploma or equivalent required.</li>\n<li>Minimum of 2-3 years of experience working in an office and/or customer service environment.</li>\n<li>Proficiency in Microsoft Office applications (Word, Excel, Outlook) and Adobe Reader and Writer.</li>\n<li>Excellent written and verbal communication skills, with bilingual proficiency in English and French as an asset.</li>\n<li>Strong customer service focus.</li>\n<li>Ability to accurately enter, update, and maintain data in electronic systems or databases.</li>\n<li>Strong interpersonal skills, with the ability to work independently with minimal supervision as well as collaboratively in a team environment.</li>\n<li>Flexibility in adapting to new situations and change.</li>\n<li>Ability to follow clear instructions, standard procedures, and established workflows.</li>\n<li>Results‑oriented with strong attention to detail and accuracy when performing repetitive tasks.</li>\n<li>Thorough understanding of quality assurance principles and the delivery of service excellence.</li>\n<li>Demonstrates initiative by learning processes, procedures, and various benefit areas, and displays self‑motivation to grasp new concepts quickly</li>\n<li>Excellent organizational skills, effective time management, and the ability to shift priorities while working within established timelines.</li>\n<li>Knowledge of healthcare/pharmacy, medical supplies and equipment, mental health care, vision care, or dental benefit administration and claims processing is an advantage.</li>\n</ul>\n<p><strong>Why Join Us?</strong></p>\n<ul>\n<li>Competitive compensation, benefits and pension plan</li>\n<li>Career development and advancement opportunities</li>\n<li>A culture that celebrates innovation and collaboration</li>\n<li>Flexible work options and wellness programs</li>\n</ul>","enriched_at":1793308076592},{"id":"job_f877426d-491","title":"Pharmacy Assistant Specialty","source_url":"https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Mississauga-ON/Pharmacy-Assistant-Specialty---Express-Scripts-Canada_26012365","location":"Mississauga, ON","job_type":"full-time","experience_level":null,"work_arrangement":"onsite","category":"Healthcare","description":"<p>The Express Scripts Canada Pharmacy in Mississauga is seeking a Pharmacy Assistant, Specialty. You will be the first point of contact for individuals contacting the pharmacy for medication and healthcare-related needs.</p>\n<p><strong>Job Description</strong> In this role, you will be on a team of like-minded, energetic, and motivated people responsible for managing and taking action on all inbound communications to the pharmacy.</p>\n<p><strong>Essential Functions:</strong></p>\n<ul>\n<li>Investigate, solve, and respond to the reason for communication, including prescription transfers, refill requests, payment solutions, and shipment tracking.</li>\n<li>Communicate and follow-up with pharmacy providers and prescribers regarding patient care.</li>\n<li>Gather information to create and maintain patient medication profiles.</li>\n<li>Escalate complex situations as necessary.</li>\n</ul>\n<p><strong>Qualifications:</strong></p>\n<ul>\n<li>2 years of relatable experience, preferably in a pharmacy setting.</li>\n<li>Proficient in Kroll software.</li>\n<li>Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook).</li>\n<li>CRM experience is preferable but not required.</li>\n<li>Excellent written, verbal, and oral communication skills.</li>\n<li>Team player with the ability to work independently.</li>\n<li>Strong customer service focus.</li>\n<li>Strong work ethic and positive attitude.</li>\n<li>Strong interpersonal skills with the ability to work independently with minimal supervision.</li>\n<li>Flexible to situations and adaptable to change.</li>\n<li>A thorough understanding of quality assurance and delivery of service excellence.</li>\n<li>Excellent organizational skills, effective time management, and the ability to shift priorities working within established timelines.</li>\n<li>Demonstrates initiative and displays self-motivation to grasp new concepts quickly.</li>\n<li>Results-oriented, paying attention to detail.</li>\n<li>Ability to multi-task.</li>\n<li>Bilingualism (English and French) is an asset.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>Competitive compensation, benefits, and pension plan.</li>\n<li>Career development and advancement opportunities.</li>\n<li>A culture that celebrates innovation and collaboration.</li>\n<li>Flexible work options and wellness programs.</li>\n</ul>","enriched_at":1793298592794},{"id":"job_7598ff50-a02","title":"Bilingual Provider Relations Representative","source_url":"https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/200-2000-McGill-College-Ave-Montreal-QC---NIHB/Bilingual-Provider-Relations-Representative--Express-Scripts-Canada_26011942","location":"Montreal, QC","job_type":"full-time","experience_level":null,"work_arrangement":"hybrid","category":"Customer Service","description":"<p>Express Scripts Canada’s Provider Relations Department is responsible for managing provider contracts, registering healthcare providers across Canada, maintaining the ESC provider database, and communicating effectively with these providers.</p>\n<p>The successful incumbent will review network agreements from pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers for accuracy and completeness, and will ensure that all providers’ pertinent information is correctly entered into the Express Scripts Canada system.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>Support for Provider Relations administrative tasks.</li>\n<li>Review and validate completed provider agreements, returning them to providers for corrections or additional information when required.</li>\n<li>Perform quality assurance checks on both self‑completed work and team submissions to ensure all output meets departmental quality standards.</li>\n<li>Ensure all required agreement information for pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers is accurately entered into the Express Scripts Canada system in a timely manner.</li>\n<li>Process and update provider modifications and terminations across all benefit areas accurately and within established timelines.</li>\n<li>Respond to inquiries from providers, associations, and software vendors in a professional, supportive, and customer‑focused manner, in their preferred language.</li>\n<li>Collaborate with team members and support additional team deliverables as needed.</li>\n<li>Contribute to upcoming project work and perform other duties as assigned.</li>\n</ul>\n<p><strong>What We’re Looking For</strong></p>\n<ul>\n<li>Post‑secondary school diploma or equivalent required.</li>\n<li>Minimum of 2-3 years of experience working in an office and/or customer service environment.</li>\n<li>Proficiency in Microsoft Office applications (Word, Excel, Outlook) and Adobe Reader and Writer.</li>\n<li>Excellent written and verbal communication skills, with mandatory bilingual proficiency in English and French.</li>\n<li>Strong customer service focus.</li>\n<li>Ability to accurately enter, update, and maintain data in electronic systems or databases.</li>\n<li>Strong interpersonal skills, with the ability to work independently with minimal supervision as well as collaboratively in a team environment.</li>\n<li>Flexibility in adapting to new situations and change.</li>\n<li>Ability to follow clear instructions, standard procedures, and established workflows.</li>\n<li>Results‑oriented with strong attention to detail and accuracy when performing repetitive tasks.</li>\n<li>Thorough understanding of quality assurance principles and the delivery of service excellence.</li>\n<li>Demonstrates initiative by learning processes, procedures, and various benefit areas, and displays self‑motivation to grasp new concepts quickly</li>\n<li>Excellent organizational skills, effective time management, and the ability to shift priorities while working within established timelines.</li>\n<li>Knowledge of healthcare/pharmacy, medical supplies and equipment, mental health care, vision care, or dental benefit administration and claims processing is an advantage.</li>\n</ul>\n<p><strong>Why Join Us</strong></p>\n<ul>\n<li>Competitive compensation, benefits and pension plan</li>\n<li>Career development and advancement opportunities</li>\n<li>A culture that celebrates innovation and collaboration</li>\n<li>Flexible work options and wellness programs</li>\n</ul>","enriched_at":1793289575297},{"id":"job_86a66ce2-93e","title":"IT Service Desk Analyst","source_url":"https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Mississauga-ON/Analyste--Soutien-technique---IT-Service-Desk-Analyst---Express-Scripts-Canada_26012517","location":"Mississauga, ON","job_type":"full-time","experience_level":null,"work_arrangement":"hybrid","category":"IT","description":"<p>Express Scripts Canada is seeking a motivated IT Service Desk Analyst to provide exceptional customer support.</p>\n<p>The ideal candidate will have strong problem-solving skills, a focus on quality, and the ability to manage competing priorities in a fast-paced environment.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Deliver responsive, high-quality IT support aligned with ITIL best practices and established service levels.</li>\n<li>Monitor, log, triage, and resolve application issues and service requests for internal customers.</li>\n<li>Apply business and technical knowledge to troubleshoot day-to-day system issues, access concerns, VDI restarts, trace routes, and related technical requests.</li>\n<li>Manage incident and request queues by prioritizing work, tracking progress, and ensuring timely resolution.</li>\n<li>Collaborate with internal service providers and Information Systems teams to investigate and resolve system-related issues.</li>\n<li>Support system patch deployment and related maintenance activities.</li>\n<li>Create, maintain, and regularly update support documentation, process guides, and user access forms.</li>\n<li>Manage user access requests for internal applications, including new access, modifications, terminations, password resets, QA requests, external customer requests, and reporting.</li>\n<li>Provide remote support to Express Scripts Canada locations and participate in the after-hours on-call rotation as required.</li>\n<li>Build strong working relationships with internal customers and departments while delivering best-in-class support.</li>\n<li>Assist with internal communications related to system issues, service impacts, and support updates.</li>\n<li>Meet service level commitments for internal and external clients.</li>\n<li>Support additional projects and initiatives as assigned.</li>\n</ul>\n<p><strong>What We&#39;re Looking For:</strong></p>\n<ul>\n<li>Post-secondary degree or diploma, or equivalent related experience in computer science, insurance, customer service, or a related field.</li>\n<li>Ability to obtain enhanced reliability security clearance.</li>\n<li>Experience in a technology or service desk role with a strong focus on customer service and ITIL-based support practices.</li>\n<li>ITIL 4 certification is considered a strong asset.</li>\n<li>Practical knowledge of various tools and technologies (e.g., Symantec, Altiris, SQL, Excel macros, PowerShell, and Linux).</li>\n<li>Knowledge of Postman, APIs, and JavaScript is an asset.</li>\n<li>Familiarity with SFTP and TCP/IP protocols and batch file transfer is an asset.</li>\n<li>Bilingualism (French and English) is an asset.</li>\n</ul>\n<p><strong>Why Join Our Team?</strong></p>\n<ul>\n<li>Competitive salary, benefits, and pension plan</li>\n<li>Professional development and growth opportunities</li>\n<li>Culture that celebrates innovation and collaboration</li>\n<li>Flexible work arrangements and wellness programs</li>\n</ul>","enriched_at":1793282220866},{"id":"job_30ed3fd8-5a3","title":"Casual Staff Pharmacist","source_url":"https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Burnaby-BC/Casual-Staff-Pharmacist---Express-Scripts-Canada_26011854","location":"Burnaby, BC","job_type":"part-time","experience_level":null,"work_arrangement":"onsite","category":"Healthcare","description":"<p>We are seeking a Casual Staff Pharmacist to join our team at Express Scripts Canada, a leading health benefits management company. As a Casual Staff Pharmacist, you will provide meaningful support to our members for better health and peace of mind.</p>\n<p><strong>Job Summary</strong> The Express Scripts Canada Pharmacy is transforming the Canadian prescription drug landscape and the way patients make decisions about their medications. We are actively looking for Casual Pharmacists who are available Monday to Friday, available to start ASAP, and are passionate about healthcare.</p>\n<p><strong>Essential Functions:</strong></p>\n<ul>\n<li>Verify prescriptions to be dispensed contain the correct medications and are correctly labeled, according to corporate and regulatory guidelines</li>\n<li>Provide oversight and quality assurance to pharmacy technicians</li>\n<li>Provide patient counseling on new prescriptions and handle patient clinical queries</li>\n<li>Train and mentor other less experienced or new pharmacists and/or technicians</li>\n<li>Additional duties as assigned by leadership</li>\n</ul>\n<p><strong>Qualifications:</strong></p>\n<ul>\n<li>Bachelor of Science-Pharmacy or PharmD</li>\n<li>Experience in a retail pharmacy/mail order pharmacy setting preferred</li>\n<li>Knowledge of pharmacy laws and regulations</li>\n<li>Strong focus on customer service, quality and accuracy</li>\n<li>Ability to read and interpret prescriptions</li>\n<li>Ability to evaluate current state and analyze possible solutions in business workflow</li>\n<li>Ability to train and coach less-experienced staff to desired team results</li>\n<li>Detail-oriented with strong organizational skills</li>\n<li>Excellent oral and written communication skills</li>\n<li>Ability to adapt in a dynamic work environment</li>\n<li>Ability to learn quickly, solve problems and make decisions</li>\n<li>Able to work under pressure and to meet tight deadlines</li>\n<li>Knowledge of Microsoft Office software (Word, Excel and PowerPoint)</li>\n<li>Experience with Kroll Pharmacy software system is an asset</li>\n<li>Knowledge of Pharmacy Benefits Management Industry/Managed care industry is an asset</li>\n<li>Willingness to work a flexible schedule for peak volume times</li>\n<li>Valid BC pharmacist license required</li>\n<li>Must be able to work scheduled shifts or on call as necessary</li>\n</ul>\n<p><strong>What We Offer</strong></p>\n<ul>\n<li>Competitive compensation, benefits and pension plan</li>\n<li>Career development and advancement opportunities</li>\n<li>A culture that celebrates innovation and collaboration</li>\n<li>Flexible work options and wellness programs</li>\n</ul>","enriched_at":1793240891440},{"id":"job_43805775-f1a","title":"Bilingual Dental Claims Auditor","source_url":"https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Montreal-QC/Bilingual-Dental-Claims-Auditor-Vrificateur-bilingue-en-soins-dentaires---Express-Scripts-Canada_26011520","location":"Mississauga or Montreal, ON","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Healthcare","description":"<p>We are seeking a Bilingual Dental Claims Auditor to join our Fraud, Waste &amp; Abuse team.</p>\n<p>The successful candidate will be responsible for conducting various types of audits across Canada to validate that providers are compliant with benefit plan design and professional practice regulations.</p>\n<p>Key Responsibilities:</p>\n<ul>\n<li>Perform claim verifications, desk and/or on-site audits for Dental benefits</li>\n<li>Communicate with providers to gather information for audits, to educate on claim submission practices and to respond to queries in regards to audit results</li>\n<li>Assess provider documentation to ensure compliance with enrolment agreement, benefit plan design and provincial regulations</li>\n<li>Calculate the adjustments required to correct claim transactions</li>\n<li>Prepare, coordinate and travel to conduct on-site audit at the provider&#39;s location, and complete the post on-site audit activities</li>\n<li>Compile and produce audit reports that are detailed and unbiased</li>\n<li>Perform self and peer-review to ensure accuracy and quality of claim reviews</li>\n<li>Track audit activity and summarize results of claim analysis and recoveries on a daily and/or monthly basis for department statistics for presentation to customers</li>\n<li>Identify trends observed from claim reviews and provide recommendations for risk criteria changes and/or candidates for a desk or on-site audit</li>\n<li>Recommend incremental and continuous ideas that will increase ability to prevent and manage risk that will bring the most value to customers</li>\n<li>Respond to internal and external customer questions professionally, timely and accurately</li>\n<li>Other duties and responsibilities as assigned</li>\n</ul>\n<p>What We&#39;re Looking For:</p>\n<ul>\n<li>2-5 years of recent experience in dental offices and knowledge of dental office software and dental procedure codes</li>\n<li>Valid driver&#39;s license and ability to travel across Canada 20-30% of the time</li>\n<li>Diploma in Dental Assisting or Dental Hygiene and valid practicing permit</li>\n<li>Experience in data analysis, including financial and statistical data</li>\n<li>Experience in report writing</li>\n<li>In-depth knowledge of dental benefit plans, dental procedures, and reimbursement rules</li>\n<li>Experience in auditing or investigation is an asset</li>\n<li>Ability to handle confidential information</li>\n<li>Excellent time management and organizational skills</li>\n<li>Strong analytical and problem-solving skills, with ability to mediate difficult situations</li>\n<li>Motivated, curious, and able to work independently with minimal supervision</li>\n<li>Excellent interpersonal skills, with ability to work collaboratively with employees from other departments</li>\n<li>Flexible, resourceful, and open to change</li>\n<li>Strong interest in professional development and continuous learning</li>\n<li>Excellent oral and written communication skills</li>\n<li>Proficient in MS Office applications (Excel, Word, Outlook)</li>\n<li>Bilingual (French and English) is essential</li>\n<li>LOMA (Life Office Management Association) or HIAA (Health Insurance Association of America) certification is an asset</li>\n</ul>","enriched_at":1793225819927},{"id":"job_4c8fc635-230","title":"Production Pharmacy Assistant","source_url":"https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Mississauga-ON/Production-Pharmacy-Assistant---6-Months-Contract---Express-Scripts-Canada_26007657","location":"Mississauga, ON","job_type":"contract","experience_level":null,"work_arrangement":"onsite","category":"Healthcare","description":"<p>The Production Pharmacy Assistant is responsible for packaging and shipping pharmaceuticals and medical supplies at the Express Scripts Canada Pharmacy in Mississauga.</p>\n<p>The role involves:</p>\n<ul>\n<li>Packaging prescription medications according to regulatory requirements</li>\n<li>Retrieving, counting, pouring, weighing, or measuring quantities of medications as directed</li>\n<li>Reviewing patient notes and preferences on the pharmacy operating system</li>\n<li>Assembling patient information materials</li>\n<li>Receiving medication deliveries and maintaining medication inventory</li>\n<li>Supporting the management of the pharmacy&#39;s medication inventory, including expiry checks and product organization</li>\n<li>Supporting supply-related needs and maintaining an organized work area</li>\n</ul>\n<p>Requirements include:</p>\n<ul>\n<li>2 years of relatable experience, preferably in a pharmacy setting</li>\n<li>Proficiency in Kroll software and intermediate skills in MS Office (Word, Excel, Outlook)</li>\n<li>Excellent communication and customer service skills</li>\n<li>Ability to work independently with minimal supervision</li>\n<li>Strong work ethic and positive attitude</li>\n<li>Flexibility and adaptability</li>\n<li>Bilingualism (English and French) is an asset</li>\n<li>Ability to lift a minimum of 25 lbs and stand/walk for shifts</li>\n</ul>\n<p>The position offers a competitive salary ($21 to $24 per hour), benefits, and pension plan, as well as career development and advancement opportunities, flexible work options, and wellness programs.</p>","enriched_at":1793162604183},{"id":"job_79e222c5-a24","title":"Senior Manager, Corporate, Pharmacy & Network Infrastructure","source_url":"https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Mississauga-ON/Senior-Manager--Corporate--Pharmacy---Network-Infrastructure---Express-Scripts-Canada_26011822","location":"Mississauga, ON","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>We are seeking a strategic and people-focused Senior Manager, Corporate, Pharmacy &amp; Network Infrastructure to lead a critical Technology Services function supporting enterprise infrastructure across networking, Wintel, virtualization, storage, backup, datacentre, and operational services.</p>\n<p>Reporting to the Director, Infrastructure Engineering, you will be responsible for ensuring the security, availability, reliability, compliance, and operational excellence of infrastructure services supporting corporate, pharmacy, and network environments. You will partner closely with business, technology, and security leaders to align infrastructure operations and lifecycle initiatives with organizational priorities.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Lead enterprise infrastructure operations across network, server, virtualization, storage, backup, and datacentre technologies within a hybrid environment.</li>\n<li>Ensure infrastructure services meet business requirements for security, resilience, availability, scalability, and regulatory compliance.</li>\n<li>Establish and monitor operational performance metrics, including service health, availability, patch compliance, incident trends, capacity utilization, and technology lifecycle management.</li>\n<li>Provide leadership for incident, problem, change, and operational risk management activities, including oversight of major technical incidents.</li>\n<li>Develop and manage operating budgets, resource plans, and workforce strategies to support business objectives.</li>\n<li>Translate technical risks, service performance, and operational insights into actionable recommendations and executive-level communications.</li>\n<li>Lead vendor relationships and service providers while ensuring accountability, performance, and value delivery.</li>\n<li>Coach, develop, and inspire technical teams through effective performance management, prioritization, and leadership.</li>\n<li>Build strong partnerships across business and technology teams to drive collaboration and operational excellence.</li>\n<li>Champion a customer-focused culture that continuously improves service delivery and end-user experience.</li>\n</ul>\n<p><strong>What We&#39;re Looking For:</strong></p>\n<ul>\n<li>Bachelor&#39;s degree in Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education and relevant experience.</li>\n<li>10+ years of progressive experience supporting and managing enterprise infrastructure environments across multiple technology domains.</li>\n<li>5+ years of leadership experience with accountability for people leadership, service delivery, operational performance, and technology initiatives.</li>\n<li>Relevant industry certifications are considered an asset, including ITIL, CCNA/CCNP, Microsoft, VMware, CISSP, or related certifications.</li>\n<li>Strong knowledge of enterprise networking technologies, including routing, switching, and network security.</li>\n<li>Experience managing infrastructure operations within complex, highly regulated environments.</li>\n<li>Proven ability to lead large-scale, multi-domain infrastructure teams and service providers.</li>\n<li>Experience with vendor management and outsourced service delivery models.</li>\n<li>Strong analytical, risk assessment, and decision-making capabilities.</li>\n<li>Ability to communicate complex technical concepts effectively to both technical and non-technical audiences.</li>\n<li>Demonstrated success establishing priorities, driving accountability, and delivering operational excellence.</li>\n<li>Excellent verbal and written communication skills in English. French communication skills are considered a strong asset.</li>\n</ul>\n<p><strong>Why Join Us?</strong></p>\n<ul>\n<li>Competitive compensation, benefits and pension plan</li>\n<li>Career development and advancement opportunities</li>\n<li>A culture that celebrates innovation and collaboration</li>\n<li>Flexible work options and wellness programs</li>\n</ul>","enriched_at":1793109235332}],"category_normalised":[{"category":"healthcare","count":7},{"category":"operations","count":3},{"category":"it","count":2},{"category":"customer service","count":2},{"category":"product management","count":1},{"category":"finance","count":1},{"category":"engineering","count":1}],"velocity":{"weeks":[{"week_start":"2026-10-19","count":3},{"week_start":"2026-10-26","count":14}],"trend":"stable","wow_pct":367},"momentum":{"recent_14d":17,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":0,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":17,"industry_total":17,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.154,"skill_weighted_score":0.109,"top_exposed_titles":[],"top_exposed_skills":[{"skill":"Bilingualism","count":3,"score":0.208},{"skill":"Customer Service","count":6,"score":0.159},{"skill":"Microsoft Office","count":3,"score":0.154},{"skill":"French","count":6,"score":0.095},{"skill":"MS Office","count":4,"score":0.05},{"skill":"Kroll Software","count":3,"score":0.039},{"skill":"Communication Skills","count":3,"score":0.039}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"Unknown","count":16,"share_pct":94.1},{"region":"Canada","count":1,"share_pct":5.9}],"emerging":[{"region":"Unknown","recent_30d":16,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":0,"exec_prior_90d_avg":0,"exec_growth_pct":0,"notable_exec_hires":[]},"posting_dynamics":{"median_days_open":null,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":6}}}}