As a Sales Development Representative at Dialpad, you will own building prospect lists, manage the pipeline, and maintain in-depth knowledge of Dialpad products. You will collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You will also support the creation of net new prospecting lists for target accounts and key decision-makers. You will connect with prospects using all communication channels (phone, email, and social media).
\nIn addition, you will bring your confidence, commitment, and love of winning to hone your craft and launch yourself into a successful sales career! Dialpad's Sales Development Representative will contribute to our Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad!
\nIn this role, you will combine prospecting, lead qualification, and industry research to create qualified sales opportunities for your Account Executives. Dialpad's Sales Development Representative team nurtures relationships with prospects, serving as the initial point of contact through calls, emails, and social media outreach. This team works closely with Account Executives and offers opportunities for close mentorship and professional development.
\nAs a Sales Development Representative, you will: Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email. Consistently meet or exceed the quota of sales-qualified opportunities for Dialpad's Account Executive team. Embrace a growth mindset by prioritizing sales enablement activities. Show enthusiasm to learn and implement various sales methodologies such as SPICED and BANT. Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad. Partner closely with your manager, peers, and Account Executives to improve messages, processes, and daily activities.
\nThe ideal candidate will be efficient, organized, and detail-oriented. They will have excellent verbal and written communication skills and confidence. They will also have demonstrated a sense of curiosity, motivation, and resourcefulness. A minimum of 1 year of experience in a Sales Development or similar customer-facing role is required.
","enriched_at":1777129643991},{"id":"job_a55d4e10-3d6","title":"Forward Deployment Engineer","source_url":"https://job-boards.greenhouse.io/dialpad/jobs/8514908002","location":"Sydney, Australia","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"About Dialpad
\nDialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
\nMore than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
\nWe’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
\nVisit dialpad.com to learn more.
\nBeing a Dialer
\nAt Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
\nWe believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
\nWe look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level.
\nWe seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
\nWhy Dialpad
\nDialpad’s Agentic AI platform turns conversations into autonomous workflows that drive revenue, efficiency, and unforgettable customer experiences. Fortune 1000 companies trust our AI Voice & Digital Agents to resolve millions of interactions every day.
\nWe’re scaling fast and need Forward Deployed Engineers who want to be at the intersection of innovation and business impact.
\nYour Role
\nThe primary purpose of our Forward Deployed Engineering team is to accelerate the adoption and realization of value from our AI platform by embedding within our most strategic customer accounts.
\nYou will be the crucial link that translates complex business challenges into production ready, high-impact Agentic AI systems, driving business outcomes.
\nFDE’s will act as the company's most technically fluent business consultant and the customer's most trusted AI architects.
\nWhat We Do
\nAbout You
\nBonus Points
\nHow We Work
\nOur values mirror those of top forward-deployed orgs: Customer First, Relentless Momentum, Extreme Ownership, and One Team.
\nWe ship, learn, and iterate - fast.
\nWhy Join Dialpad
\nAbout Dialpad
\nDialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
\nMore than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
\nWe’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
\nVisit dialpad.com to learn more.
\nBeing a Dialer
\nAt Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
\nWe believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
\nWe look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level.
\nWe seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
\nYour role
\nAt Dialpad, web engineering and design aren't separate disciplines , they're the same team. Our unified Design Organization brings together product designers, brand designers, and engineers who all build.
\nWe write code, ship products, and use AI as a core part of how we work, not as an afterthought.
\nAs a Sr. Web Engineer on the Marketing Web team, you'll contribute to the full surface area: the marketing website, the internal tooling that powers it, and , critically , the AI-powered automations and integrations that connect Dialpad's marketing presence to the teams that maintain it.
\nYou will identify opportunities, prototype quickly, and ship to production. There is no handoff culture here.
\nThis role sits at the intersection of marketing engineering, AI automation, and experience design.
\nYou'll work directly with designers, marketers, brand leads, and product teams to create a seamless, connected customer journey , from the first visit to a marketing page through to the Dialpad product itself.
\nYou'll be expected to bring your own ideas, take ownership, and build things that matter.
\nWhat You'll Do
\nWhat You'll Bring
\nWhy Join Dialpad
\nWe believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.
\nWe have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.
\nOur exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
\nDon’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
\nDialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
","enriched_at":1777043998748},{"id":"job_04f52d30-da2","title":"AI Productivity Analyst","source_url":"https://job-boards.greenhouse.io/dialpad/jobs/8515633002","location":"Vancouver, Canada","job_type":"full-time","experience_level":"mid","work_arrangement":"onsite","category":"Engineering","description":"As an AI Productivity Analyst at Dialpad, you'll play a critical role in scouting, evaluating, testing, and piloting third-party AI tools to unlock significant productivity gains across the organization. You'll work closely with the Head of AI Transformation and functional leads from Engineering, Design, Marketing, Customer Success, and FP&A to map high-value process bottlenecks and identify AI solutions. You'll also help create structured experiments and pilot programs that demonstrate measurable business impact.
\nIn this role, you'll have the opportunity to partner with functional leads to map high-value process bottlenecks, research and shortlist external GenAI & ML products, design and run structured experiments, develop and present ROI models, support implementation of selected solutions, and track business unit KPIs and OKRs post-deployment.
\nTo succeed in this role, you'll need a bachelor's degree in Computer Science or a comparable technical degree, with a minor or demonstrated interest in Business Analytics, Data Science, (applied) AI, or related fields. You'll also need 1-2 years of relevant experience, demonstrated hands-on fluency with GenAI tools, solid understanding of AI technologies and machine learning concepts, analytical mindset, clear communication skills, and a curiosity, bias for action, and ownership mentality in a fast-moving, ambiguous environment.
\nAs a member of the Dialpad team, you'll have the opportunity to work at the center of the AI transformation in business communications, build and ship agentic AI products that are redefining how companies operate, join a team where AI amplifies every employee's impact, and enjoy competitive salary, comprehensive benefits, and real opportunities for growth.
","enriched_at":1777043975762},{"id":"job_2304ef30-d9c","title":"Engineering Manager, AI Transformation","source_url":"https://job-boards.greenhouse.io/dialpad/jobs/8407062002","location":"Bengaluru, India","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"You will lead a team of 8-10 full-stack engineers as the Engineering Manager of the AI Transformation team. Your primary mission will be to partner with business units across Dialpad to design, build, and deploy AI tools that fundamentally transform and streamline our internal operations and processes.
\nKey responsibilities include:
\nAs a successful candidate, you will bring:
\nWe are looking for a passionate, driven Senior Technical Recruiter to join Dialpad. You'll help scale our technical teams by managing and supporting full lifecycle recruiting for Engineering, Product, and Design. You'll also have the opportunity to flex into supporting additional non-EPD organisations within the company.
\nYour role will involve managing the full-cycle recruiting process, ensuring a seamless, consistent, and highly positive candidate experience across Argentina, Canada, and the US. You'll become a strong talent advisor by developing deep relationships with candidates, hiring managers, teams, and global stakeholders.
\nInnovate on ways to build a talent pipeline, identify creative sourcing techniques, and recruit in a variety of venues to build balanced and inclusive teams. Champion an exceptional candidate and hiring manager experience focused on a high-touch, warm, engaging, and meaningful connection during the recruitment journey.
\nSource, screen, and assess talent that leads to offers, negotiation, and closing. Partner closely with management and other global Talent Acquisition Partners to attract talent that supports global lines of business.
\nAccelerate candidate engagement and improve the candidate experience throughout the entire hiring process with consistent high-touch communication. Identify innovative and creative sourcing techniques that deliver strong results.
","enriched_at":1777043963714},{"id":"job_cdaf6ed3-59e","title":"Revenue Operations Manager (Post Sales)","source_url":"https://job-boards.greenhouse.io/dialpad/jobs/8519406002","location":"Tempe, US","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Operations","description":"The Revenue Operations Manager – Post Sales owns the operational mechanics of Dialpad's recurring revenue engine. This role is accountable for Gross Revenue Retention (GRR), Net Revenue Retention (NRR), renewals forecast accuracy, expansion pipeline governance, customer success and renewals operating cadence, and land → expand → adopt → renew journey integrity.
\nKey responsibilities include owning operational governance of GRR and NRR, monitoring churn, contraction, and expansion drivers, identifying structural gaps impacting retention, establishing leading indicators for revenue risk, providing executive-level visibility into recurring revenue health, and owning renewal forecasting methodology and discipline.
\nThis is a revenue ownership role,not a reporting function or a CS business partner role. The position reports to the Director of Business Operations and has the opportunity to be based in the Austin or Tempe offices.
\nTo succeed in this role, you will need 6–8+ years of experience in Revenue Operations, CS Operations, or Post-Sales Strategy, with a deep understanding of renewal forecasting and expansion mechanics. You should also be comfortable influencing CS and executive leadership, with the ability to operate in high-growth, cross-functional environments.
","enriched_at":1777043947081},{"id":"job_d4012aa0-50a","title":"Partner Account Manager","source_url":"https://job-boards.greenhouse.io/dialpad/jobs/8514906002","location":"Remote, New Zealand","job_type":"full-time","experience_level":"mid","work_arrangement":"remote","category":"Sales","description":"As a Partner Account Manager at Dialpad, you will be responsible for managing existing partners and recruiting new regional partnerships to drive indirect sales in your designated territory. You will become a subject matter expert on Dialpad and all our products, leveraging your expertise to educate, train, and capture mindshare with our partners.
\nYour key responsibilities will include:
\nIn this role, you will contribute to our global sales team by acquiring new partners, activating existing partners, uncovering market opportunities, and driving market conversation about Dialpad.
\nWe are looking for a motivated and experienced individual who has a proven track record of success in channel management and/or technology sales. You should have a strong understanding of the sales process and be able to work effectively with internal and external teams.
\nAs a Partner Account Manager at Dialpad, you will have the opportunity to work at the center of the AI transformation in business communications, build and ship agentic AI products that are redefining how companies operate, and join a team where AI amplifies every employee's impact.
","enriched_at":1777043936419},{"id":"job_33e71eab-442","title":"Software Development Engineer in Test","source_url":"https://job-boards.greenhouse.io/dialpad/jobs/8521223002","location":"Vancouver, Canada","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"About Dialpad
\nDialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
\nMore than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
\nWe’re now leading the shift to Agentic AI: intelligent agents that don’t just analyse conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time.
\nOur DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
\nVisit dialpad.com to learn more.
\nBeing a Dialer
\nAt Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
\nWe believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
\nWe look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level.
\nWe seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
\nYour role
\nAt Dialpad, we are building the future of AI-driven communication. As a Software Development Engineer in Test (SDET), you will lead the charge in building scalable, world-class mobile test automation frameworks that empower our engineering teams to ship with confidence and speed.
\nWe are looking for a quality advocate who bridges development and testing. You bring excellent written and verbal communication skills and the ability to collaborate with a geo-distributed team on a shared vision.
\nYou will enhance and maintain mobile testing frameworks, lead design decisions, and work closely with other senior developers.
\nThis position reports to a Quality Engineering Manager in the USA.
\nWhat you’ll do
\nSkills you’ll bring
\nThe ability to articulate complex technical trade-offs to both engineers and non-technical stakeholders across global time zones.
\nExperience with mobile programming languages Kotlin or Swift.
\nApplication of UX/Accessibility standards and a proactive approach to using Generative AI to optimise development workflows.
\nFor exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below.
\nOur salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position.
\nWithin the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\nYour recruiter can share more about the specific salary range for your preferred location during the hiring process.
\nPlease note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.
\nBritish Columbia, Canada Salary Range $128,150-$151,925 CAD
\nWhy Join Dialpad
\nWe believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.
\nWe have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.
\nOur exceptional culture, repeatedly recognised as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
\nDon’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
\nDialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
","enriched_at":1777043932890},{"id":"job_75ace328-38a","title":"Sales Account Executive II, SB","source_url":"https://job-boards.greenhouse.io/dialpad/jobs/8520745002","location":"Pasig City, Metro Manila, Philippines","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Sales","description":"About Dialpad
\nDialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
\nAs a Small Business Account Executive II, you'll drive revenue growth by owning channel-generated leads and managing the full sales cycle,from initial engagement through close. You'll help small businesses solve real communication challenges by positioning Dialpad's AI-powered solutions as a clear, differentiated value.
\nIn this role, you'll serve as a trusted advisor to our channel partners, enabling them to confidently articulate Dialpad's value proposition and convert opportunities into long-term customers.
\nResponsibilities
\nSkills You'll Bring
\nWhy Join Dialpad
\n