Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce musculoskeletal pain, and increase physical activity levels.
\nBold is seeking NPs/PAs with a strong background in preventive and lifestyle medicine to join our clinical team. You'll be at the forefront of delivering high-quality relationship-based care to older adults across the US. This role requires 25+ hours per week with full-time positions available.
\nWe're committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $60-85 per hour or equivalent per year. The exact salary will depend on the relevant and transferable experience you bring to the role. Benefits available but eligibility varies depending on employment classification and work schedule. Bold will also pay for licenses to expand to other states and cover medical malpractice and insurance costs.
","enriched_at":1781906730574},{"id":"job_2c0b89df-6fb","title":"Medical Assistant / Care Coordinator (Remote / Telehealth Concierge)","source_url":"https://job-boards.greenhouse.io/agebold/jobs/5158014007","location":"Remote","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Healthcare","description":"As a Medical Assistant / Care Coordinator, you will bridge the gap between clinicians and patients, ensuring seamless, efficient, patient-focused care. You’ll support patients with intake processes, goal setting, progress tracking, managing their appointments and getting labs / prescriptions as needed.
\nKey outcomes include:
\nYour responsibilities will include:
\nWe're looking for a motivated Bilingual (Spanish/English) Member Experience Associate to conduct high-volume outreach to new and existing members, leading to increased enrollment and program completion rates. This role will work 8-5pm PST hours.
\nAs a key member of our Member Experience Team, you'll actively conduct outreach via phone, text, and email daily, successfully complete over 100 outbound calls a day, enroll 25% or more of all connected leads, and maintain a 92% or higher customer satisfaction score.
\nThe most important skills for the role are:
\nIn addition to the above, it would be great if you also had experience in a role that had direct daily interactions with older adults.
\nAt Bold, we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life , including, but not limited to, race, gender identity, sexual orientation and disability status.
\nCompensation: We're committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $20.00-$22.00/hour in addition to an annual bonus.
","enriched_at":1776527631537},{"id":"job_9a283edc-ed9","title":"Customer Experience Associate (Bilingual; Spanish) (Remote)","source_url":"https://job-boards.greenhouse.io/agebold/jobs/5096396007","location":"Remote","job_type":"full-time","experience_level":"entry","work_arrangement":"remote","category":"Operations","description":"We're looking for a motivated Bilingual (English/Spanish) Customer Experience Associate to conduct high volume outreach to new and existing members leading to increased enrollment and program completion rates. This role will work 8-5pm PST hours.
\nAs a key member of our Member Experience Team, you will:
\nActively conduct outreach via phone, text, and email daily, along with answering inbound tickets. Successfully complete assigned tickets each day. Maintain an >80% phone answer rate per week. Act as a 'hub' for all inbound questions regarding Bold and our offerings to people. Maintain 92% or higher customer satisfaction score. Act as the voice between both customer and Bold.
\nThe most important skills for the role are:
\n1-3 years of experience as a customer support representative. Effective communication: Empathetic and active listener for our future and existing members. Customer Service Tools: Experience working in CRMs and Customer Services tools (we use Insightly CRM and HubSpot). Organization & Attention to Detail: Ability to prioritize and handle a high volume of work while maintaining quality interactions. Critical Thinker: Demonstrated ability to quickly and proficiently understand and absorb new information. Able to 'connect the dots' so previous experiences can be applied in new contexts. Ability to move quickly and efficiently using several programs to solve member issues.
\nIn addition to the above, it would be great if you also had:
\nExperience in a role that had direct daily interactions with older adults (e.g. in a senior living community, fitness instructor, patient advocate/coordinator, or a member facing role within a digital health startup).
\nWe know people from historically underrepresented communities are less likely to apply if they don't meet all of the above criteria. Please apply anyway! We want people who are fast learners, eager to take on new challenges and will help us build a best in class company that will change what it means to age.
\nAt Bold we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life , including, but not limited to, race, gender identity, sexual orientation and disability status.
\nIf you're motivated by our mission and eager to contribute to our team and culture, we'd love to hear from you.
\nCompensation: We're committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $24.00-$26.00/hour in addition to an annual bonus. The exact salary will depend on the relevant and transferable experience you bring to the role.
","enriched_at":1776527517972},{"id":"job_7571c786-0c0","title":"Nurse Practitioner - CA/PA/TX License (Part-Time)","source_url":"https://job-boards.greenhouse.io/agebold/jobs/4816488007","location":"Remote","job_type":"part-time","experience_level":"senior","work_arrangement":"remote","category":"Healthcare","description":"We're seeking Nurse Practitioners with a strong background in preventive and lifestyle medicine to join our clinical team. You'll be at the forefront of delivering high-quality relationship-based care to older adults across CA, TX, and PA.
\nThis is a remote role requiring a commitment of 20+ hours per week. As a Nurse Practitioner, you'll deliver high-quality telehealth care focused on prevention, chronic disease management, and lifestyle interventions (e.g. nutrition, movement, sleep, stress) to older adults (65+).
\nKey responsibilities include:
\nRequired qualifications include:
\nWe're seeking Physicians with a strong background in preventive and lifestyle medicine to join our clinical team. You'll be at the forefront of delivering high-quality relationship-based care to older adults across CA, TX, and PA.
\nKey Outcomes:
\nRequired Qualifications:
\nWhy You'll Love Working With Us:
\nBenefits:
\nCompensation:
\nWe're committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $200-220k/year. The exact salary will depend on the amount of relevant and transferable experience you bring to the role. You will also receive meaningful equity in the form of a stock option grant. Bold will also pay for licenses to expand to other states and cover medical malpractice and insurance costs.
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